Lead, Fulfillment Ship Associate

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As a Fulfillment Lead, you will be responsible for assisting the Area Manager in maintaining operational standards and efficiencies in various departments of the warehouse. You will be a key stakeholder in building something from the ground up and have a tremendous impact as Hims/Hers grows. This role is based in New Albany, Ohio and will report to the Area Manager.

You Will:

•     Lead and assist a team of associates in their daily responsibilities, helping to ensure productivity goals are met or exceeded. 

•     Assist and support the Area Manager to help organize, motivate and train warehouse associates.

•     Provide feedback to associates regarding job performance to help drive continuous improvement among everyone.

•     Communicate effectively and efficiently with all associates, particularly with Area Manager.

•     Perform tasks associated with the department to set the pace for daily productivity.

•     Delegate and assign daily tasks to the team.

•     Be a resource to associates by supporting open communication.

•     Ask for and give clear feedback.

•     Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

•     Other duties and projects as assigned.

You Have:

•     Previous warehouse experience preferred.

•     Previous leadership experience preferred.

•     GED or high school diploma.

•     Proactive and motivational customer focused attitude to help set the tone for an   energetic work environment.

•     Excellent communication skills both verbal and written.

•     Problem solver with an attention to detail in a fast-paced environment.

•     Working knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail.

•     Physical exertion required. Including, but not limited to, walking, standing, stopping, bending and lifting up to 50lbs.

Shifts Available:

• Sunday - Tuesday - 5:00am - 5:30pm *(shift differential eligible)

• Wednesday - Saturday - 7:00am - 4:30pm

Our Benefits (there are more but here are some highlights):

• Competitive hourly rate & comprehensive health benefits including medical, dental & vision

Conditions of Employment: 

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.