Supply Chain Logistics Manager

About the Role

The Supply Chain Logistics Manager will play a critical role in overseeing and optimizing the supply chain operations at Hinge Health. We are looking for an experienced and highly skilled supply chain manager to join our team. In this role, you will be responsible for managing all aspects of inbound logistics operations, including supplier/carrier and Third Party Logistics (3PL) management, ERP reporting, cost reduction initiatives, program support, and optimizing logistics solutions for efficient inbound shipping. Your expertise in logistics and supply chain management will play a key role in ensuring smooth and cost-effective inbound processes.

What You'll Accomplish

• Develop and maintain a comprehensive routing guide for onboarding suppliers, ensuring compliance with inbound shipping requirements and optimizing logistics for cost savings and efficiency.

• Collaborate with suppliers and internal teams to manage international shipping needs and oversee the inbound receipt process in the ERP system, ensuring accurate transactions, data collection, and timely purchase order closures.

• Provide operational support across logistics, focusing on invoice validation and assisting with 3PL operations.

• Foster strong relationships with suppliers, carriers, and 3PLs to ensure smooth operations and high service levels, while utilizing data analytics to drive informed decision-making.

• Lead continuous improvement initiatives in inbound logistics, streamlining operations, reducing manual tasks, and enhancing efficiency. 

• Collaborate with customs brokers to ensure accurate product classification, determine duties, taxes, and fees, and stay informed on industry trends and regulations to recommend necessary improvements.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

• Bachelor’s degree in Supply Chain, Inventory Management, Finance, or a related field. Other technical education, experience, and degrees will be considered based on professional background.

• 2-5 years experience in inbound logistics management, preferably in a leadership role.
• Strong knowledge and understanding of supplier/carrier and 3PL management, ERP systems (NetSuite preferred), and inbound cost reduction strategies.
• Experience in using logistics software and systems for routing, tracking, and reporting

Preferred Qualifications

• Demonstrated ability to optimize inbound logistics processes, driving cost savings and operational efficiency.

• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

• Strong project management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, suppliers, and logistics partners.

• Detail-oriented with a focus on accuracy and precision in data analysis and reporting.

• Knowledge of international trade regulations, export compliance, and customs requirements is a plus.

• Previous experience in the healthcare or medical device industry is preferred.

Compensation

This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $80,000 - $120,000.

About Hinge Health

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, and Verizon.

Learn more at http://www.hingehealth.com

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development

Diversity and Inclusion

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.