People Operations Generalist

Job Description

Who We Are

Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service.  Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain’s New York Business and Los Angeles Business Journal. Together we are building a place of belonging.

At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You’ll Do
The People Operations Partner is responsible for providing an exceptional employee experience during an employee’s life cycle. The role is an integral bridge between the HR Operations team and the wider HR teams to support our business. The People Operations Partner is an integral part of the HR Operations team, seamlessly delivering all aspects of the employee experience to the business by partnering with many stakeholders throughout the organization.

40% - Job Changes & Internal Mobility

• Process data and job changes in Workday ensuring correct information is entered in a timely manner to meet business objectives and for payroll to process. Inclusive of processing requests, Manager Changes, Department Transfers, Promotions, Compensation changes and Bonus payments.

• Collaborate with internal stakeholders to strategize and assist with staffing needs. Assist with creating, closing and general management of requisitions and positions (job postings and position openings)

• Community support - Act as a first point of contact for your assigned departments within the organization. Educate, troubleshoot, and guide employees towards resources and solutions. Facilitate staffing movements within assigned departments and offer general support to all employees within those areas.

Main Duties and Responsibilities

30% - New Hire Processing & Day 1 Orientation

• Process essential onboarding new hire paperwork, ensuring compliance deadlines are met, as well as sending necessary communications to the new hires regarding important information.

• Communicate to HR Function Stakeholders the list of new hires for onboarding/orientation activities to occur on Day 1 and within the new hire’s first week.

• Assist with leading and evolving new hire pre-boarding and Day 1 orientation through analyzing feedback alongside stakeholders and streamlining experiences for new hires across US and Canada (manage onboarding logistics, new hire communications, internal updates)

• Provide new employees with resources and internal tools to ensure they are set-up for success on their first day at the organization (company intranet links, help-documents, how-to resources).

• Identify and analyze patterns and implement solutions to ensure a seamless new hire experience.

• Working alongside other HR functions to ensure a smooth employee experience for current, new and existing employees of Horizon.

10% - Offboarding Procedures

• Execute involuntary and voluntary departure process, including document creation and exit package management, notifying internal stakeholders of updates on departing employees, and processing departures in HRIS and ticketing system.

• Ensure accurate tracking and completion of offboarding tasks (payroll processing of payments and notifications, exit surveys, departure tickets)

• Perform entry level exit interviews. Create and audit exit interview notes as needed in HRIS.

10% - Reporting and Audit (Compliance)

• Audit completed transactions and employee information in HR systems to ensure accuracy across all systems

• Ensure data integrity and cleanup between HR systems

• Manage Tier I employee questions related to time tracking, benefits, payroll, or other systems in ticketing system.

10% - Additional Responsibilities

• Participate in special projects as required.

• Prior to launch of Workday enhancements, participate in testing processes to identify changes or updates to current procedures that impact employees and the CTMs.

• Train and reinforce education on Operational procedures pertaining to system management and processes (position management, req creation, job profile cleanup project, and other areas)

• Maintain procedure documentation on People Operations processes

• Complete employment verifications, as needed.

• Ad hoc projects and tasks.

Who You Are

• Attention to detail and accuracy

• Ability to handle highly sensitive data with confidentiality and integrity

• Think expansively and creatively to independently solve problems

• Ability to make quick connections and build solid business relationships

• Outstanding organizational skills and ability to prioritize tasks

• Ability to juggle multiple projects and initiatives at one time

• Use of critical thinking and effective troubleshooting

• A supporter of and advocate for diversity, equity and inclusion.

Preferred Skills & Experience

• Bachelor’s Degree

• 1-2 years’ experience in HR related field preferred

• Experience with Workday

• Proficient skills in Microsoft Excel, Outlook, Word and PowerPoint

Certificates, Licenses and Registrations
There are no requirements for certificates, licenses and registrations.

Physical Activity and Work Environment

There are no requirements for physical activity and work environment).

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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Horizon Media is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Salary Range

A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education,  licensure/certifications, and qualifications for the role.  As an organization, we take an aptitude and competency-based hiring approach.  We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.