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Lead Product Owner

Become a part of our caring community and help us put health first
 

The Lead Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead Product Owner maximizes value of Interoperability products created by Agile team. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making.

Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.


Use your skills to make an impact
 

Job Responsibilities Include:

  • Lead dedicated Scrum team(s) through all SAFe Agile Ceremonies such as: Daily Stand up, PI Planning, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective, ART Synch, Scrum of Scrums, PO Synch, System Demo, Solution Demo, etc.  
  • Lead your dedicated scrum team(s) through quarterly on-site PI Planning.
  • Create and refine user stories for the team and maintain a robust backlog ensuring adequate workload for dev team members.
  • Prioritize and assign work for development team members based on Humana’s LPM (Lean Portfolio Management) strategy with a top-down value approach. 
  • Manage technical relationships with external E.H.R. Partners, internal dependent technical partner teams, consuming business owners and own the end-to-end delivery of technical solutions ensuring all parties involved are aligned with the delivery and timelines of the same. 
  • Manage internal communications with Interoperability Principal Product Managers, Lead Product Managers, IT Directors and AVPs, IT Solution Managers, Tech Leads, Solution Architects, Application Architects, Scrum Masters.
  • Remove blockers and drive delivery of the technical solution for product initiatives. 
  • Lead communications and drive discussions with other Humana teams to achieve product team goals such as Humana’s PIRC (Protected Information Review Council) and Internal Business Leaders and stakeholders for consuming business teams such as Stars, MRA, Care Plus, Clinical and many more. 
  • Ensure the alignment of delivery timelines meets our strategic goals for Interop Products and our partners’ strategic goals.
  • Decompose High Level Architecture and apply that understanding to the work breakdown and strategy for development and consumption.
  • Stay apprised and understand Interoperability regulatory and compliance requirements from CMS distilling those into product technical requirements for development teams to deliver. 
  • Ensure maximum value is delivered to the enterprise through the work of the team(s).
  • Function and acquire expertise across multiple Interoperability Product Areas, not just one. 
  • Develop subject matter expertise and share your acquired knowledge base with others who need to learn. 

Required Qualifications:

  • Bachelor’s Degree
  • 5+ years' experience in SDLC (software development life cycle) within Healthcare Product solutions, or other equivalent experience
  • Demonstrated ability to articulate ideas effectively in both written and oral forms, collaboration and team-building skills
  • Strong organizational skills; capable of handling multiple details simultaneously, with ability to move between strategic and tactical work in a dynamic environment with changing processes and priorities.
  • Strong intuition about user experience and what makes a product experience great. Ability to unpack complex, ambiguous problems and ship simple and user-friendly solutions.


Preferred Qualifications:

  • Experience in Data Movement solutions such as APIs, SFTPs, and Streaming Services.
  • Experience in Data Storage environments such as relational, unstructured, no SQL, or graph databases.
  • Experience in monitoring and logging capabilities to increate transparency of data.
  • Querying experience in SQL or other analytics software knowledge to view / read data sets.
  • Experience with Healthcare Interoperability, Electronic Medical Records, and/or Electronic Notifications.
  • Experience or understanding of Industry Standard HL7 FHIR formatting.
  • Familiarity with CMS Risk Adjustment and Quality Measure Reporting.
  • Experience in UAT (User Acceptance Testing) / PPV (Post Production Validation Testing) scenario creation and data gathering.
  • Progressive strategic and operational experience.
  • Strong performance orientation for delivering high quality technology products.
  • SAFe PO/PM certification.
  • Data Governance and/or Data Stewardship experience.

Additional Information:

Work-At-Home Requirements

  • Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.  
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$115,200 - $158,400 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$136800 / YEARLY (est.)
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$115200K
$158400K

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What You Should Know About Lead Product Owner, Humana

At Humana, we’re on a mission to put health first, and we’re looking for an enthusiastic Lead Product Owner to join our caring community in Louisville, KY. As a Lead Product Owner, you'll play a pivotal role in driving the vision and roadmap of our Interoperability products. Your responsibility will be to define user stories and prioritize the product backlog to meet the needs of our dynamic Agile delivery team. In this position, you’ll tackle a variety of challenges, ensuring that we deliver high-quality, user-friendly solutions that truly resonate. You’ll work closely with stakeholders and the development team, making sure we are not just building the right products, but building them efficiently and effectively. You’ll lead Scrum ceremonies, manage the product roadmap, and communicate across various internal teams to remove blockers that may impede our progress. With at least 5 years of experience in the software development life cycle within Healthcare Product solutions, you are not only experienced but have a keen intuition for user experience. You'll be expected to bring strong organizational skills to balance multiple projects in our ever-evolving environment, all while aiming for excellence in delivery and strategic alignment. This is a fantastic opportunity to make a tangible impact on health outcomes while working in a flexible and supportive remote environment with occasional on-site meetings. If you’re ready to take your passion for product ownership to the next level, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Lead Product Owner Role at Humana
What are the primary responsibilities of the Lead Product Owner at Humana?

The Lead Product Owner at Humana is responsible for conveying the product vision to an Agile delivery team, defining user stories, and prioritizing the product backlog. This involves leading Scrum ceremonies, coordinating with stakeholders, and ensuring the team delivers high-quality solutions on time.

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What qualifications are required for the Lead Product Owner position at Humana?

To qualify for the Lead Product Owner role at Humana, candidates need a Bachelor’s Degree and at least 5 years of experience in the software development life cycle. Strong communication and organizational skills, along with a background in healthcare product solutions, are critical.

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How does the Lead Product Owner influence product development at Humana?

The Lead Product Owner influences product development by defining user stories and engaging with the Agile team to prioritize tasks that align with Humana’s strategic goals, ensuring maximum value is delivered to the enterprise.

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What tools and methodologies does the Lead Product Owner at Humana utilize?

The Lead Product Owner at Humana utilizes various Agile methodologies, especially SAFe practices during Scrum ceremonies. Familiarity with Lean Portfolio Management and technical understanding of interoperability solutions is also integral to the role.

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Is remote work an option for the Lead Product Owner position at Humana?

Yes, the Lead Product Owner position at Humana is primarily remote, with occasional travel required for training or meetings at Humana's offices.

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Common Interview Questions for Lead Product Owner
Can you describe your experience managing a product backlog?

When answering this question, highlight specific examples of how you prioritized the backlog based on user needs and business goals. Discuss how you engaged with stakeholders for feedback and any techniques you used to ensure the team remained focused on delivering value.

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How do you handle conflicting priorities among stakeholders?

In your response, emphasize your communication skills and your method for aligning stakeholders around common goals. Provide a specific instance where you successfully navigated such conflicts to achieve a consensus or resolution.

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What techniques do you use to gather user feedback?

Outline methods you utilize for gathering user feedback such as surveys, user interviews, or A/B testing. It’s important to convey your dedication to understanding user needs and iterating on products based on that feedback.

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How have you dealt with challenges in Agile project management?

Discuss specific challenges you faced within an Agile environment, such as dealing with scope creep or misalignment among team members. Explain how you employed Agile principles to overcome these issues.

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What tools do you use for project management and team collaboration?

Mention any tools you are familiar with, like JIRA, Trello, or Asana. Describe how you leverage these tools to track progress, facilitate communication, and ensure transparency within the development team.

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Can you explain how you define and measure success for your products?

Talk about the metrics or KPIs you use to measure the success of a product, such as user adoption rates, satisfaction scores, or return on investment. Your answer should reflect an understanding of both qualitative and quantitative analysis.

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How do you ensure user-centered design in your product development process?

Emphasize your commitment to user-centered design principles. Describe your process for integrating user feedback into product development, ensuring that the design aligns with user expectations and experiences.

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What is your approach to staying updated with industry trends?

Discuss the various resources you use to keep abreast of industry trends, such as attending conferences, participating in webinars, or following relevant publications and thought leaders. This shows your commitment to continuous learning.

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Describe a time when you had to make a difficult decision regarding a product feature.

Offer a specific example where your decision had significant implications. Discuss your thought process, the data you analyzed, and how you communicated the decision to your team and stakeholders.

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How would you approach training and mentoring junior team members?

In your response, highlight your belief in knowledge sharing and team empowerment. Offer examples of how you've successfully trained or mentored others, outlining the methods you used to convey complex information effectively.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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DATE POSTED
April 19, 2025

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