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Business Manager for Chief Information Officer Finance & Risk

A highly organized and delivery-oriented Business Manager reporting to Lead CIO Office F&R. You will work closely with Lead CIO Office and give a direct support to CIO to draw up, implement, guarantee and monitor internal business processes to enable effective and efficient operations.

The team

This role requires someone who combines common sense, curiosity and maturity with excellent judgment, discretion, and integrity. The ideal candidate is a self-directed executor who helps orchestrate progress effectively in front of and behind the scenes. Being comfortable with ambiguity and high work pressure are a must, as well as strong communication skills. You know how to generate inspiring communications, presentations and short and snappy briefings and reports in PowerPoint, Excel and Word. You are organized, can provide structure and maintain focus on the full picture. You have an affinity with Tech. You are in this role also a hands-on DevOps engineer and a part-time squad member and continue to apply your specific expertise to your squad’s backlog.

Roles and responsibilities

It is Finance & Risk's purpose to take a leading role in shaping and delivering the CFO, CRO and Global Financial Crime & Fraud Prevention landscape, allowing a better focus and support from Tech on CFO and CRO agendas. The domain provides robust and reliable Tech solutions that enhance speed, scale, security, and efficiency, while it enables meeting regulatory demands and consistently increasing levels of automation.

  • Serve as the ‘right hand’ of the CIO in her daily responsibilities.
  • Support the F&R MT on an operational level for preparing management meetings and joining them to facilitate effective decision making, make clear action plans based on decisions.
  • Act as a sparring partner, sounding board and trouble shooter for the CIO and the management team in day-to-day activities.
  • You support Lead CIO Office to optimize communication within and between business units. You prepare communications and presentations for various key stakeholders including business cases, proposals and town halls.
  • You highlight opportunities and analyse problems detected and follow up on these matters.
  • Act as a linking pin with other business lines and initiate actions. You develop and maintain new networks with stakeholders in the organisation and, in doing so, create opportunities.
  • You are the point of contact for a range of topics and determine their impact on stakeholders and the action to be taken.
  • You are the go-to person for information and presentations.
  • Perform (project-based) tasks upon the request of the manager and/or MT.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

  • Autonomous, yet highly collaborative.
  • You have at least three years’ professional experience in working with senior management.
  • You have high organisational sensitivity and strong interpersonal skills to build trusted relationships and manage networks.
  • You have good understanding of Tech and the business side.
  • You possess the ability to filter and synthesize a wide range of confidential information whilst able to focus on essentials and priorities
  • You are articulate, persuasive and able to communicate constructive criticism to a broad range of technical and non-technical audiences (including board level or regulator)
  • You have outstanding oral and written communication skills
  • You have the ability to take responsibility, steer strategy and realisations based on facts and data; managerial courage to question and make decisions
  • You have the ability to simplify complexity and drive operational excellence
  • You have strong resilience; and the ability to navigate through ambiguity

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands  

The benefits of working with us at ING include:

  • A base salary in scale 12 (€ 6.176 - € 9.871 gross per month based on 36 hours)
  •  A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

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Average salary estimate

$96100 / YEARLY (est.)
min
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$74000K
$118200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Manager for Chief Information Officer Finance & Risk, ING

As a Business Manager for the Chief Information Officer Finance & Risk at HBP in Amsterdam, you'll be stepping into an exciting role where your organizational and delivery-oriented talents will truly shine. Reporting directly to the Lead CIO Office F&R, you’ll have a fantastic opportunity to work closely with the CIO to design, implement, and oversee vital internal processes that enable smooth and effective operations. This isn’t just about following orders; you'll be a key player in orchestrating progress, managing ambiguity gracefully, and thriving under pressure. The environment demands excellent communication skills, as you’ll be crafting inspiring presentations and succinct briefings in PowerPoint, Excel, and Word. You’ll also have the chance to be a hands-on DevOps engineer and contribute practically to your squad’s backlog. Finance & Risk is committed to enhancing Tech solutions that streamline operations while meeting all compliance and automation needs. In this pivotal role, you will support management meetings, act as a sounding board for decision-making, and foster communication across business units. Your insights will be invaluable as you identify opportunities and troubleshoot challenges while establishing networks across the organization. If you’re ready to work autonomously while thriving in a collaborative environment and eager to learn and grow, this position is perfect for you. Join us at ING, where your journey of professional development can truly escalate as you make a significant impact in the landscape of Finance and Risk.

Frequently Asked Questions (FAQs) for Business Manager for Chief Information Officer Finance & Risk Role at ING
What responsibilities does a Business Manager for CIO Finance & Risk at HBP have?

The Business Manager for CIO Finance & Risk at HBP plays a crucial role in supporting the CIO's daily activities, preparing management meetings, and promoting effective communication within and between business units. Responsibilities also include acting as a sparring partner to the management team, analyzing opportunities and problems, and maintaining essential networks within the organization.

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What qualifications are needed for the Business Manager position at ING?

To qualify for the Business Manager position at ING, candidates should have at least three years of experience working with senior management, possess strong organizational and interpersonal skills, and have a good understanding of Tech alongside business operations. The ability to synthesize confidential information and communicate effectively with a broad audience are also essential attributes for this role.

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How does the Business Manager role link to the Tech environment at ING?

The Business Manager role connects significantly to the Tech environment at ING by integrating business strategies with technical solutions to enhance operational efficiency in Finance & Risk. This position involves being hands-on with DevOps tasks while ensuring that Tech solutions align with regulatory demands and support CFO and CRO agendas.

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What does career development look like for a Business Manager at ING?

Career development for a Business Manager at ING is robust, with opportunities for personal growth and skill enhancement. ING encourages continual learning and provides support to turn potential into expertise, fostering a highly collaborative and innovative work environment where you can achieve your career aspirations while making impactful contributions.

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What are the key personal traits looked for in a Business Manager at HBP?

The ideal Business Manager at HBP should exhibit traits such as curiosity, resilience, and outstanding communication abilities. Strong judgment, discretion, and the capacity to simplify complexity while maintaining focus on overarching goals are crucial for success in this dynamic environment.

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Common Interview Questions for Business Manager for Chief Information Officer Finance & Risk
How do you prioritize tasks when supporting a busy CIO?

When prioritizing tasks, it’s important to first understand the strategic goals and immediate needs of the CIO. I use a combination of task management tools and communication to assess urgency, delegate where necessary, and ensure alignment with overall objectives, allowing me to be proactive in supporting leadership.

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Describe a time when you had to communicate complex information to a non-technical audience.

In my previous role, I regularly presented financial data to stakeholders with varying levels of technical understanding. I focused on simplifying jargon, utilizing visual aids, and framing technical concepts in relatable terms, ensuring that my audience grasped key insights and felt engaged in the discussion.

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What strategies do you employ to build trust with senior management?

Building trust with senior management involves consistent communication, transparency, and demonstrating reliability. I ensure that I’m approachable and actively listen to their concerns while providing timely updates on action items and project status, which fosters a foundation of dependability.

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How do you handle conflicting priorities from different stakeholders?

When faced with conflicting priorities, I first assess the impact and urgency of each request. I then engage with the stakeholders to communicate openly about the situation, facilitate discussions to find common ground, and collaboratively establish a balanced approach that meets multiple needs.

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What role do you see technology playing in Finance & Risk?

Technology is vital in Finance & Risk as it enhances data accuracy, efficiency, and automation. It allows organizations to meet regulatory requirements while optimizing processes and workflows, leading to better decision-making and ultimately driving strategic outcomes.

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Can you give an example of how you improved a process in your previous job?

In my last position, I identified a bottleneck in the report generation process that delayed decision-making. By implementing automated reporting tools and streamlining data collection methods, I reduced report preparation time by 30% while increasing the accuracy of the information provided to management.

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How do you manage stress during tight deadlines?

To manage stress during tight deadlines, I prioritize tasks effectively, break projects into manageable steps, and set clear milestones. I also make a point to communicate regularly with my team, ensuring we’re aligned on progress and obstacles, which helps maintain focus and reduces last-minute pressures.

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What qualities make you a strong candidate for the Business Manager role?

My strong organizational skills, extensive experience supporting senior management, and ability to communicate complex information effectively make me a strong candidate for the Business Manager role. I thrive in fast-paced environments, am adaptable, and am committed to driving operational excellence.

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How do you ensure alignment between Tech solutions and business needs?

Ensuring alignment between Tech solutions and business needs involves regular collaboration with stakeholders to understand their goals. I review project requirements frequently and advocate for the development of solutions that directly address business challenges, allowing me to bridge gaps effectively.

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Why do you want to work at ING as a Business Manager?

I want to work at ING because I admire its commitment to innovation and integrity. The opportunity to contribute to impactful Tech solutions in Finance & Risk aligns perfectly with my skills and aspirations for professional growth in a supportive environment that values collaboration and development.

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