Shift maintenance technician – afternoon / evening

As a Shift Maintenance Technician at Ingram Content Group, your primary responsibilities will include providing preventative and breakdown maintenance on production equipment, troubleshooting and diagnosing mechanical and electrical faults, and ensuring efficient operations through hands-on maintenance tasks. You'll also liaise with suppliers for parts, maintain stock levels, and communicate essential information during shift changes.

To become a Shift Maintenance Technician at Ingram Content Group, you typically need at least two years of equipment maintenance experience in a fast-paced production environment and a strong background in electronics. A qualification in engineering is preferred, along with robust mechanical and electrical knowledge to ensure effective troubleshooting and repairs.

Key skills for a Shift Maintenance Technician at Ingram Content Group include strong diagnostic abilities, organizational skills, and the capacity to adapt procedures and techniques as needed. Additionally, good communication skills, attention to detail, and critical thinking skills are vital for maintaining operational efficiency and ensuring safety in the workplace.

Ingram Content Group values continuous professional development and offers training opportunities for Shift Maintenance Technicians. This support helps you enhance your technical skills, stay updated on industry advancements, and progress in your career while contributing to a dynamic team environment.

As a Shift Maintenance Technician at Ingram Content Group, you can expect a dynamic working environment where you'll be actively involved in maintaining equipment on the print floor. The role requires physical activity, including walking and lifting, and you'll need to be flexible as shifts may include nights and weekends. The company promotes safety, collaboration, and cleanliness, ensuring a supportive atmosphere.

When answering this question, focus on specific examples from your past roles where you successfully diagnosed and resolved mechanical or electrical faults. Highlight your methodology, the tools you used, and the outcomes of your efforts to demonstrate your competency in this area.

Discuss your understanding of preventative maintenance and cite particular practices that you believe are vital for preventing equipment failure, such as regular inspections, timely parts replacement, and detailed record-keeping on maintenance tasks.

Describe your approach to prioritization, such as assessing the impact of each issue on production, collaborating with your team to determine urgency, and considering safety protocols to ensure a safe working environment during emergencies.

It's important to mention a variety of tools and technologies you've used, from diagnostic equipment to general maintenance tools. Be specific and explain how they contributed to your effectiveness in previous positions, which showcases your hands-on experience.

Emphasize the importance of clear, concise communication. Share a process you follow during handovers, including utilizing maintenance logs, direct communication with the incoming team, and key points to highlight that ensure a seamless transition.

Talk about your commitment to professional development in this field, such as attending workshops, participating in online forums, subscribing to industry publications, or seeking certifications that enhance your skill set and keep you informed about new technologies.

Provide a specific instance where you had to perform repairs quickly due to time constraints. Highlight your troubleshooting methods, how you managed the situation, and the positive outcome, underscoring your ability to perform under pressure.

Share an experience demonstrating teamwork. Describe the problem, how you engaged with your colleagues to gather input, and the collaborative efforts that led to a successful resolution, showcasing your teamwork and communication skills.

Discuss your understanding of safety protocols, such as conducting risk assessments, using personal protective equipment, and following specific safety guidelines relevant to the equipment you work on, demonstrating your commitment to maintaining a safe workplace.

Explain your approach to systematic maintenance checks. Mention techniques like checklists, scheduled maintenance, and detailed recording to ensure that no detail is overlooked, reflecting your attention to detail and commitment to quality work.