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Operations Analyst Subject Matter Expert

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is contingent on contract award.

International SOS is looking for an individual who is an experienced Operations Analyst to evaluate and improve organizational processes and workflows, utilizing data analysis to enhance operational efficiency and effectiveness. This position involves identifying trends, recommending solutions, and collaborating with cross-functional teams to implement operational enhancements that support the organization's strategic goals.

Key Responsibilities

  • Develops innovative concepts of operations and capability plans. 
  • Translate capability plans into detailed written and graphical descriptions. 
  • Develop and support tactical, operational and strategic warfare analysis.  
  • Conducts military effectiveness analysis of alternative capabilities to inform the development of formal requirements and program plans. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements/Certifications: 

  • Ten or more (10+) years' experience as an Operations Analyst. 
  • Identified as recognized Industry leader for area of expertise. 

Education Required: 

  • Master's Degree in relevant field of study required. 

Physical Requirements: 

  • Work is normally performed in a typical interior or office work environment. 
  • Work involves sitting, standing, climbing stairs for prolonged periods of time. 
  • May require bending, stooping and lifting up to 25 lbs. 

Other Special Qualifications: 

  • Must have or be able to obtain required clearances. 

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. 

Compensation|  Min: $100,000        Max: $102,000

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Average salary estimate

$101000 / YEARLY (est.)
min
max
$100000K
$102000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Analyst Subject Matter Expert, International SOS Government Medical Services

Are you an experienced Operations Analyst looking for a new challenge in beautiful Honolulu, Hawaii? International SOS is on the lookout for a Subject Matter Expert in Operations Analysis to join our dynamic team. With over 12,000 staff members globally, we pride ourselves on delivering customized medical and security risk management solutions. In this role, you will evaluate and improve organizational processes, utilizing your data analysis skills to boost our operational efficiency. This means identifying trends, proposing solutions, and collaborating with cross-functional teams to enhance operations in alignment with our strategic goals. Your responsibilities will include developing innovative concepts of operations, translating these into comprehensive plans, and conducting military effectiveness analyses for potential capabilities. We expect candidates to have at least ten years of experience in Operations Analysis and a Master’s Degree in a relevant field. Your expertise will not only support our operations but will also contribute to the safety and wellbeing of individuals working in challenging environments. If you’re passionate about enhancing operational workflows and want to work in a company that values innovation and collaboration, this is the perfect opportunity for you. Join us as we make a difference around the world!

Frequently Asked Questions (FAQs) for Operations Analyst Subject Matter Expert Role at International SOS Government Medical Services
What responsibilities does an Operations Analyst Subject Matter Expert have at International SOS?

As an Operations Analyst Subject Matter Expert at International SOS, you will be primarily responsible for evaluating and improving organizational processes. You’ll utilize your data analysis skills to identify trends and recommend solutions to enhance operational efficiency. Additionally, you will collaborate with cross-functional teams and develop innovative concepts of operations, which you will translate into detailed descriptions and operational plans.

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What qualifications are required for the Operations Analyst Subject Matter Expert position at International SOS?

To qualify for the Operations Analyst Subject Matter Expert position at International SOS, candidates must possess a Master’s Degree in a relevant field and have a minimum of ten years of experience in Operations Analysis. Being recognized as an industry leader in your area of expertise can significantly bolster your application.

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How can an Operations Analyst improve efficiency at International SOS?

An Operations Analyst can enhance efficiency at International SOS by utilizing data analysis to identify inefficiencies within existing processes. By recommending and implementing strategic improvements and collaborating with various teams, you can significantly contribute to operational enhancements that align with the organization's strategic goals.

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What type of environment does the Operations Analyst Subject Matter Expert work in at International SOS?

The role of Operations Analyst Subject Matter Expert at International SOS typically operates within a typical interior office setting. This means your work will involve sitting for prolonged periods, as well as some physical activities such as standing, climbing stairs, and lifting light weights up to 25 lbs.

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What is the compensation range for the Operations Analyst position at International SOS?

The compensation range for the Operations Analyst position at International SOS is between $100,000 and $102,000. This range is determined based on various factors including your background, experience, skills, and alignment with geographical market data, in addition to a full range of medical, financial, and other benefits.

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Common Interview Questions for Operations Analyst Subject Matter Expert
Can you describe your experience as an Operations Analyst?

When answering this question, provide a detailed account of your previous responsibilities, highlighting specific projects where your analytical skills helped improve operational efficiency. Use metrics to showcase your impact whenever possible.

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What methods do you use to analyze workflows?

Discuss techniques such as flowcharting, process mapping, and data analysis tools you’ve employed. This showcases your analytical capabilities and your approach toward improving processes in your previous roles.

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How do you identify trends in data analysis?

Explain your methodology for data analysis, mentioning tools and techniques you utilize, such as statistical software or Excel functions, and how these help you discern trends that lead to actionable insights.

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Describe a time when your recommendations led to operational improvements.

Provide a specific example, detailing the recommendations you made, the challenges faced, and the measurable improvements that resulted from your actions to highlight your effectiveness in driving change.

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How do you collaborate with cross-functional teams?

Share your experience working with various departments. Emphasize your communication skills, how you facilitate meetings, and ensure all team members contribute to the operational goals.

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What challenges have you faced as an Operations Analyst and how did you overcome them?

Reflect on a particular challenge you've encountered, and discuss how you approached it. Highlight your problem-solving skills and any support you sought from colleagues or resources you utilized to find a solution.

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What tools do you find most effective for data analysis?

Mention specific software or tools that you have found beneficial in your analysis, such as Tableau, Excel, or specialized analysis software. Explain why you value these tools and how they enhance your workflows.

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Can you explain how you approach developing innovative concepts of operations?

Describe your creative process in developing operational concepts. Include your research methods, brainstorming techniques, and any collaborative efforts used to refine and implement these concepts.

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How do you handle tight deadlines in your projects?

Discuss your time management strategies, prioritization methods, and any tools you use to stay organized and meet deadlines effectively. Providing examples will bolster your response.

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Why do you want to work at International SOS?

Articulate your interest in working at International SOS, mentioning their commitment to healthcare and security. Connect your personal values and professional aspirations with the mission of the organization.

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Founded in 1985, International SOS Group of Companies delivers customized health, security risk management and well-being solutions. The International SOS Group of Companies is headquartered in Central, Singapore.

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Full-time, on-site
DATE POSTED
March 29, 2025

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