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Contractor - Senior Operations Specialist (Distribution) - Lat-Am

This is a remote, full-time, 1099 position supporting a distribution company in the marine dock supplies industry based in Tampa, Florida, USA. The role is ideal for a seasoned operations professional who thrives in a dynamic, hands-on environment and is prepared to work closely as a right-hand partner to the business’ leadership. The role encompasses a broad range of operational responsibilities, requiring a strong grasp of e-commerce and distribution operations. This individual will play a key role in ensuring seamless day-to-day operations for a five-person on-site team, providing remote support for the company's administrative, logistics, and customer service needs.

Client Brief:

We are looking to match this specialist with a privately-owned company specializing in the distribution of marine dock parts and supplies. With a strong e-commerce presence and a growing team, they take pride in offering reliable products, exceptional customer service, and efficient operational processes. As the company expands, they’re looking for a dedicated individual to join their team and contribute to their mission of delivering top-notch solutions to their customers.

Required Availability:

  • 50+ hours per week, Monday to Friday, primarily during 8 am to 5 pm EST. Will need to complete projects accordingly in the evenings or weekends. Can be flexible as long as there is a majority overlap in US operating hours.
  • Flexibility to occasionally adjust working hours to meet operational demands.

Education & Experience:

  • Bachelor’s degree in business, operations, or a related field preferred.
  • 5+ years of experience in an operational or senior administrative role, preferably in distribution, logistics, or e-commerce.
  • Proven experience supporting a US-based company in a remote capacity.
  • Strong proficiency in English, with excellent written and verbal communication skills.
  • Experience with project management tools, CRM platforms, and inventory management systems is a plus.

Role Classification: Independent Contractor, 1099

Core Responsibilities:

  • Project Management: Oversee and coordinate specific projects to grow and operate the business across all aspects of the business. Will need to take the lead within these projects.
  • Operations Management: Oversee and coordinate day-to-day operations, ensuring seamless functionality across all aspects of the business.
  • Customer Service Support: Handle customer inquiries, manage order status updates, and ensure timely resolution of issues.
  • Inventory Oversight: Monitor inventory levels, track orders, and coordinate with suppliers to ensure stock availability.
  • Logistics Coordination: Manage scheduling of deliveries, shipments, and order fulfillment.
  • Administrative Tasks: Handle documentation, data entry, and report preparation for operational and financial tracking.
  • E-commerce Support: Assist with website updates, product listings, and order management on e-commerce platforms.
  • Process Improvement: Identify and implement operational efficiencies to optimize workflow and productivity.
  • Communication: Act as a key liaison between the remote leadership team and the on-site staff.
  • Project Execution: Lead and execute projects aimed at improving operational effectiveness.

Desired Traits & Skills:

  • Highly organized with strong attention to detail.
  • Ability to work independently and manage multiple tasks efficiently.
  • Proactive problem-solver with a hands-on approach to challenges.
  • Tech-savvy, with experience using productivity and communication tools.
  • Flexible and adaptable, capable of thriving in a fast-paced environment.

Compensation:

  • Competitive monthly salary ranging from $2,000 to $3,000, commensurate with experience and qualifications.
  • Potential for compensation adjustments based on performance after the initial three months.

Join us in this exciting opportunity to contribute to the growth and success of a dynamic distribution company. If you’re a seasoned professional looking for a role that combines operational expertise with strategic support, we’d love to hear from you.

Average salary estimate

$30000 / YEARLY (est.)
min
max
$24000K
$36000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Contractor - Senior Operations Specialist (Distribution) - Lat-Am, JamPot Support Limited

Are you an operations expert ready to make a meaningful impact in a hands-on environment? Join our team as a Contractor - Senior Operations Specialist (Distribution) for a dynamic marine dock supplies distribution company based in sunny Tampa, Florida! This is a remote, full-time, 1099 position where you'll be the right-hand partner to our leadership team, ensuring smooth daily operations for our on-site crew. With 5+ years of experience in operations, logistics, or e-commerce, you’ll oversee everything from project management and customer service to inventory oversight and logistics coordination. We are looking for someone who is tech-savvy, organized, and has strong communication skills, as you will be managing project timelines and acting as a bridge between our remote management and on-site staff. You'll thrive in our fast-paced and flexible work environment, contributing to our mission of delivering outstanding solutions to our customers. If you have a deep understanding of e-commerce operations and share our passion for excellence, we can’t wait to hear from you. This position offers a competitive monthly salary ranging from $2,000 to $3,000, depending on your qualifications and experience, with opportunities for performance-based adjustments after three months. If you’re ready to step into a role where you can truly make a difference, let’s connect and start this exciting journey together!

Frequently Asked Questions (FAQs) for Contractor - Senior Operations Specialist (Distribution) - Lat-Am Role at JamPot Support Limited
What are the primary responsibilities of the Contractor - Senior Operations Specialist (Distribution) at this company?

The Contractor - Senior Operations Specialist (Distribution) is responsible for overseeing all aspects of day-to-day operations within the distribution company. This includes project management, customer service support, inventory oversight, logistics coordination, and administrative tasks. You'll play a pivotal role in ensuring seamless operations while working closely with a dynamic on-site team.

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What qualifications do I need to apply for the Contractor - Senior Operations Specialist (Distribution) position?

To apply for the Contractor - Senior Operations Specialist (Distribution) role, candidates should possess a bachelor’s degree in business, operations, or a related field along with at least 5 years of experience in a senior administrative or operational role, ideally within distribution or e-commerce. Strong English communication skills and proficiency with project management tools are also advantageous.

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Is the Contractor - Senior Operations Specialist (Distribution) position fully remote?

Yes, the Contractor - Senior Operations Specialist (Distribution) position is a fully remote role. The candidate will be expected to maintain flexible working hours to accommodate operational needs, primarily working between 8 am to 5 pm EST with occasional adjustments as necessary.

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What is the expected salary range for the Contractor - Senior Operations Specialist (Distribution) role?

The expected salary range for the Contractor - Senior Operations Specialist (Distribution) is competitive, ranging from $2,000 to $3,000 monthly. Compensation can be adjusted based on your experience and qualifications, with potential performance reviews after three months.

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What type of work environment can I expect as a Contractor - Senior Operations Specialist (Distribution)?

As a Contractor - Senior Operations Specialist (Distribution), you can expect a fast-paced, dynamic work environment that values flexibility and adaptability. You'll be part of a supportive team that fosters collaboration and innovation, aimed at continuous improvement in operational processes.

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Common Interview Questions for Contractor - Senior Operations Specialist (Distribution) - Lat-Am
How do you prioritize tasks in a high-pressure situation as a Contractor - Senior Operations Specialist (Distribution)?

To prioritize tasks during high-pressure situations, I assess the urgency and impact of each task. I rely on a structured approach, using project management tools to track deadlines and workflows. Communication with team members is key to ensure alignment and address any pressing issues collaboratively.

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Can you describe your experience with logistics coordination in your previous roles?

In my previous roles, I managed logistics coordination by overseeing delivery schedules, optimizing routes, and maintaining communication with suppliers and transportation partners. This experience has given me the ability to handle challenges related to inventory discrepancies and ensure timely order fulfillment.

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What strategies do you employ to improve operational efficiencies?

To improve operational efficiencies, I analyze existing processes to identify bottlenecks and opportunities for automation. I also encourage team feedback to foster a culture of continuous improvement, ensuring that each team member contributes to developing more effective workflows.

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How do you handle customer service challenges if they arise?

When faced with customer service challenges, I prioritize active listening to fully understand the issue. I then engage the necessary resources to resolve the problem swiftly while keeping the customer informed throughout the process. My goal is always to turn a negative experience into a positive outcome.

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What tools do you use for project management and how do they benefit your workflow?

I utilize a variety of project management tools like Trello and Asana, which help me organize tasks, set timelines, and monitor progress. These tools enhance collaboration within the team, allowing everyone to track responsibilities and communicate effectively, leading to better project outcomes.

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How do you ensure clear communication with the on-site team while working remotely?

To ensure clear communication with the on-site team, I schedule regular check-ins via video calls and utilize chat platforms to maintain an open line of communication. I also document key discussions and decisions to provide clarity and ensure everyone is aligned on goals and tasks.

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Describe a time when you successfully managed a project from start to finish.

In my last role, I led a project to streamline our inventory management system. I coordinated with different departments to gather requirements, implemented new software, and trained staff. The project was completed on time and resulted in a 30% increase in inventory accuracy.

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Why do you believe a remote work environment is an effective setup for operational roles?

A remote work environment can be highly effective for operational roles as it provides flexibility and fosters a results-oriented culture. With the right tools and communication strategies, teams can collaborate efficiently and maintain productivity, regardless of location.

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What motivates you to work in operations and logistics?

I am motivated by the challenge of optimizing processes and ensuring that operations run smoothly. The satisfaction of solving complex logistical problems and contributing to a team’s success fuels my passion for working in operations and logistics.

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How do you stay organized when managing multiple tasks and projects simultaneously?

To stay organized while managing multiple tasks and projects, I create a centralized task list and prioritize based on deadlines and importance. I also allocate specific time blocks for focused work on each task to minimize distractions and maximize efficiency.

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DATE POSTED
January 11, 2025

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