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Director, HRIS

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

 

We are seeking an experienced HRIS, HR tools and technology leader with Oracle expertise to join Kaseya’s HR Team. This Director, HRIS is responsible for providing leadership in the design, implementation, administration and support of Oracle HCM. The ideal candidate will have deep experience in Oracle HCM applications, Oracle Analytics and leading an offshore HR Analytics and Support team. This individual will report to the VP, Global HR. The leader will work with both Kaseya IT, TheSelf-Service team and our Technology Partners responsible for ensuring that Oracle HCM operates optimally and continues to meet the evolving needs of the business globally. 

 Responsibilities

· Design, own and deliver Kaseya’s Global HRIS strategy and KPIs.

· Deliver world-class employee and manager self-service experience.

· Design and deliver leading workplace and workforce analytics, insights and reporting to ensure commercially aligned, performance-based decisions.

· Partner with HR leaders, IT and Finance to ensure global technology strategy alignment with business expectations and outcomes.

· Lead and own Oracle Transformational Project for HCM, including planning and implementation of system enhancements and future projects to improve functionality, efficiency, and user experience. deliver the implementation on time and on budget.

· Oversee the timely resolution of all Oracle HCM system incidents and requests, ensuring service level agreements (SLAs) are met.

· Oversee regular system maintenance activities related to quarterly releases and configuration changes, minimizing disruptions to users.

· Ensure the Oracle HCM system adheres to all relevant regulatory and security requirements such as SOX and GDPR.

· Be a key strategic business partner to HR to drive their roadmap and demand through design and prioritization of solutions.

· Develop training materials and conduct workshops for HR staff and other stakeholders.

· End-user support and training to ensure effective utilization of Oracle HCM systems.

Qualifications

· 5+ years of experience in Oracle HCM, with a deep understanding of core HR processes.

· 5+ years of experience leading and managing teams. Preferred experience leading offshore support teams.

· Design thinking (or other user experience approach)

· Expertise in HRIS: Core HR, Talent Management, Compensation, Absence Management and additional modules as needed.

· A basic understanding of handling HDL (HCM Data Loader), HSDL (HCM Spreadsheet Loader), HCM Extract, BI Publisher, Oracle Analytics, and HCM data models and tables is highly preferable.

· Knowledge of industry best practices and standards in Cloud based implementations.

· Proven track record of successfully managing complex HCM system implementations, upgrades, or enhancements.

· Excellent communication and interpersonal skills.

· Ability to work independently and manage multiple deliverables simultaneously.

· Strong problem-solving skills and ability to think creatively.

· Oracle HCM certification(s) is a plus.

#LI-FG1

#LI-Remote

 

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Average salary estimate

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$150000K

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What You Should Know About Director, HRIS, Kaseya Careers

If you're looking to take your career to new heights, the Director, HRIS position at Kaseya® might be your perfect fit! We're on the hunt for an experienced leader who thrives in the world of HR technology, particularly with Oracle HCM. At Kaseya, known for its cutting-edge IT infrastructure and security management solutions, you'll play a crucial role within our dynamic HR team. This remote opportunity allows you to design and implement our Global HRIS strategy while ensuring our Oracle HCM system remains top-notch and user-friendly. You will collaborate with various teams across the company, applying your deep knowledge of Oracle applications and your proven track record in managing offshore support teams. We believe in delivering world-class self-service experiences for our employees and managers, and your insights will shape the future of our HR technology. From overseeing the implementation of system enhancements to ensuring compliance with regulatory requirements, your strategic thinking will be key in driving Kaseya's HR initiatives forward. And the best part? You’ll be part of a bold, gritty, and accountable culture that rewards innovation and excellence. Join us, and let’s help shape the future of IT management while changing lives for the better!

Frequently Asked Questions (FAQs) for Director, HRIS Role at Kaseya Careers
What are the main responsibilities of the Director, HRIS at Kaseya?

As the Director, HRIS at Kaseya, you'll be responsible for leading the design and implementation of Oracle HCM, managing system enhancements, and ensuring compliance with industry regulations. You will also develop HR analytics, oversee incident resolution, and partner with HR leaders to align technology strategies with business goals.

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What qualifications are needed for the Director, HRIS role at Kaseya?

Candidates for the Director, HRIS position at Kaseya should have over 5 years of experience with Oracle HCM, strong leadership skills, and a solid understanding of HR processes. Familiarity with design thinking and experience in managing complex HCM implementations are also essential for this role.

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How does the Director, HRIS collaborate with other teams at Kaseya?

In the Director, HRIS position at Kaseya, you'd collaborate closely with IT, HR leaders, and the finance department to align HR technology strategies with business objectives, ensuring a seamless integration of Oracle HCM into the overall company infrastructure.

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What benefits does Kaseya offer for the Director, HRIS position?

As a remote role, the Director, HRIS position at Kaseya comes with competitive compensation and opportunities for professional development. At Kaseya, we pride ourselves on our unique work culture that encourages creativity, accountability, and a focus on driving impactful change.

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What is the work culture like at Kaseya for the Director, HRIS?

Kaseya fosters a bold and gritty work culture where employees are encouraged to take initiative and drive positive change. The Director, HRIS will be a key player in shaping HR strategies while collaborating with passionate colleagues geared towards success and innovation.

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Common Interview Questions for Director, HRIS
Can you describe your experience with Oracle HCM and how it relates to the Director, HRIS role?

In your response, highlight your specific experiences with Oracle HCM applications, focusing on successful implementations or enhancements you've managed. Discuss how your knowledge aligns with Kaseya's goals and how you can contribute to optimizing the HRIS environment.

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What strategies do you use for managing an offshore support team?

Discuss your previous experiences in managing remote teams, including communication tools and strategies you implemented to enhance collaboration. Providing examples of how you overcame challenges in remote management will demonstrate your leadership capabilities.

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How do you stay abreast of industry best practices in HR technology?

Mention specific industry resources, forums, or networks you engage with to remain informed about the latest trends in HRIS and technology adoption, such as attending conferences or participating in relevant webinars and workshops.

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What project management approaches do you favor when overseeing HRIS projects?

Here, describe any methodologies you find effective, such as Agile or Waterfall, and explain how you've utilized them in past projects to stay organized and on schedule. Highlight your track record of delivering projects on time and within budget.

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Can you share an example of how you improved user experience through an HRIS solution?

Provide a detailed example illustrating a specific change you implemented within an HRIS that positively impacted user engagement and experience. Focus on the problem, the solution, and the metrics used to measure its success.

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How do you ensure compliance with regulations like SOX and GDPR in HRIS?

Explain your understanding of compliance requirements and how you've integrated these considerations into HRIS management in previous roles. Detail any audit processes you've developed or participated in to ensure adherence to necessary regulations.

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What analytics tools do you find most helpful for HR reporting, and why?

Discuss your familiarity with various HR analytics tools and platforms you've utilized. Be prepared to explain your reasoning for choosing specific tools and how they helped generate insights aligned with organizational objectives.

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How do you handle conflict resolution within your team?

Share your approach to conflict resolution, detailing any techniques you apply, such as mediation or open communication strategies. Providing examples of past conflicts and how you resolved them will strengthen your response.

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Describe a time you led a transformational project in HRIS. What challenges did you overcome?

Narrate a specific project where you led significant changes to an HRIS system. Discuss the challenges faced during the process and how you navigated them to achieve successful outcomes, emphasizing your leadership and problem-solving skills.

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What role do you see analytics playing in the future of HR technology?

Articulate your vision on the growing importance of analytics in HRIS, touching on current trends like data-driven decision-making and predictive analytics. Discuss how you can leverage analytics to drive strategic HR initiatives effectively at Kaseya.

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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.

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March 23, 2025

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