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Deal Desk Analyst

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

 

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

 



Purpose of the role:

Keyloop’s Deal Desk is a newly formed function within Keyloop’s Sales Operations Team. This is a great opportunity to get involved in developing the function, defining best practices. 


The Deal Desk Analyst will play a critical role in supporting the sales organisation by managing the exceptional deal review and approval process and providing clarity on standard approval process, ensuring compliance with company policies and optimising deal structures. This position acts as a liaison between sales, finance, legal, and other key stakeholders to facilitate smooth deal execution while maximizing revenue and profitability.


In the role, you will work closely across organisational departments, raising the profile of Deal Desk processes and championing best practice. You will build relationships across departments and hierarchies.


This is a remote role with occassional travel to our Reading Office.



Duties and Responsibilities:
  • Oversee the deal approval process, ensuring alignment with internal policies and guidelines.
  • Deal approval document management – ensuring clear decision audit trail.
  • Communicate and resolve approval escalations with stakeholders including sales leaders, finance, product, PMO and legal teams.
  • Identify gaps in current processes and recommend enhancements to improve efficiency and accuracy.
  • Assess and mitigate potential risks related to non-standard deal structures.
  • Generate and maintain reports on deal performance metrics.
  • Partner with cross-functional teams to align on deal strategies and policies.
  • Provide training and support to sales teams on deal desk procedures and tools.


Skills and Experience:
  • 3–5 years of experience in sales operations, finance or related role.
  • Prior experience in a deal desk function preferred.
  • Experience in SaaS or technology industries.
  • Strong analytical and problem solving abailities.
  • Proficiency in CRM platforms and CPQ tools.
  • Advanced excel skills.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • Confidence interacting with senior leaders and C-suite stakeholders.
  • Detail oriented with strong organisational and prioritisation skills.
  • Understanding of financial metrics (e.g. ARR, margins) and contract terms .
  • Business acumen and strategic thinking.
  • Strong ethical judgment and decision-making.
  • Adaptable to change and continuous learning mindset.


Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

 

We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.

 


Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

 

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

 

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.


What You Should Know About Deal Desk Analyst, Keyloop

Are you ready to embark on an exciting journey with Keyloop as a Deal Desk Analyst? Based in the vibrant city of Reading, UK (with a remote working option!), this role is a fantastic opportunity to dive into the innovative world of automotive technology. At Keyloop, we're passionate about bridging the gap between dealers, manufacturers, technology suppliers, and car buyers through digital transformation. As a Deal Desk Analyst, you’ll be pivotal in shaping our newly formed Deal Desk function within the Sales Operations Team. You’ll manage the deal review and approval process, ensuring compliance with company policies while optimizing deal structures. Working closely with sales, finance, and legal teams, you'll facilitate seamless deal execution, helping elevate our clients' experiences and maximize profitability. You’ll have the chance to identify gaps in processes and recommend enhancements, all while growing relationships across various departments. If you love dynamic environments where you can employ your analytical skills and strategic thinking, this is the role for you! You won’t need specific academic qualifications; we celebrate experience and potential. Join us and be part of a diverse team that values inclusivity and collaboration, where your contributions can make a real impact. Together, let’s drive the automotive industry into the future, one deal at a time.

Frequently Asked Questions (FAQs) for Deal Desk Analyst Role at Keyloop
What responsibilities does a Deal Desk Analyst have at Keyloop?

As a Deal Desk Analyst at Keyloop, your main responsibilities will include overseeing the deal approval process to align with internal policies, managing deal approval documentation, and communicating with key stakeholders to resolve escalations effectively. You'll be tasked with identifying process gaps and proposing improvements to enhance efficiency. Additionally, you will generate reports on deal performance metrics and partner with cross-functional teams to develop deal strategies and policies.

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What qualifications do you need to apply for the Deal Desk Analyst position at Keyloop?

To apply for the Deal Desk Analyst position at Keyloop, candidates should have 3 to 5 years of experience in sales operations, finance, or a related field, along with prior experience in a deal desk function preferred, especially within SaaS or technology industries. Proficiency in CRM platforms and CPQ tools, excellent analytical skills, and strong communication abilities are also essential. While academic qualifications are not required, practical experience and potential are highly valued.

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How does the Deal Desk Analyst role contribute to Keyloop’s success?

The Deal Desk Analyst role is crucial to Keyloop's success as it ensures that all deals meet compliance standards and are structured optimally for maximum profitability. By acting as a bridge among various departments such as sales, finance, and legal, the analyst fosters collaboration and enhances the overall deal execution process. This ultimately leads to improved efficiency and enriched customer experiences, which are at the heart of Keyloop's mission.

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What skills are essential for success as a Deal Desk Analyst at Keyloop?

Success as a Deal Desk Analyst at Keyloop hinges on strong analytical and problem-solving skills, advanced proficiency in Excel, and the ability to communicate effectively across different teams. Additionally, candidates should demonstrate a keen understanding of financial metrics and contract terms, possess strategic thinking, and exhibit detail-oriented organizational skills. A confident rapport with senior leaders is also vital for this role, allowing for effective collaboration and influence.

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What is the work environment like for a Deal Desk Analyst at Keyloop?

The work environment for a Deal Desk Analyst at Keyloop is dynamic and collaborative, emphasizing innovation in the technologically-driven automotive sector. The position offers remote working flexibility, with occasional travel to the Reading office, fostering a diverse and inclusive atmosphere. Employees are encouraged to grow and challenge themselves within a supportive culture that values different perspectives and ideas.

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Common Interview Questions for Deal Desk Analyst
Can you explain your experience with sales operations as it relates to the Deal Desk Analyst role?

When discussing your experience with sales operations, focus on your specific responsibilities and achievements in previous roles. Highlight any instances where your work directly influenced the efficiency of the sales process, compliance with internal policies, or contributed to achieving financial metrics. Use quantifiable outcomes to strengthen your narrative.

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How do you manage communication with multiple stakeholders in a deal approval process?

Demonstrate your communication strategy by describing how you prioritize and tailor communication based on the audience. Discuss the importance of active listening, feedback collection, and crafting clear, concise messages. Provide an example of a time when effective communication resolved an issue effectively.

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What steps would you take to assess and mitigate risks in non-standard deal structures?

Explain your approach by discussing how you would first identify potential risks through a thorough review of the deal's structure and terms. Then, touch on strategies for mitigation, such as collaborating with legal and finance teams to ensure compliance and create contingency plans. Use past experiences to illustrate your thought process.

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How do you stay updated with industry trends and best practices in deal desk operations?

Show that you’re proactive in your professional development by mentioning industry publications, online courses, webinars, and networking opportunities you engage with. Discuss how applying this knowledge has allowed you to identify gaps in processes and suggest improvements in your previous roles.

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Can you give an example of a time you improved a process or introduced a best practice?

Share a specific story that illustrates your problem-solving approach. Focus on the steps you took to analyze the existing process, the innovative solutions you implemented, and the positive outcomes achieved. Make sure to quantify the improvements where possible to emphasize the impact.

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How do you handle high-pressure situations when deadlines are tight?

Discuss your time management and prioritization strategies. It’s beneficial to give an example where you successfully navigated a high-pressure scenario, emphasizing your ability to remain calm, focused and deliver quality outcomes despite the challenges.

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What tools and software have you used in sales operations and deal desk functions?

Be specific about the tools you’re familiar with, like CRM platforms or CPQ tools, and explain how you utilized them effectively in your work. Mention any advanced Excel functionalities or reporting tools you’ve used to track performance metrics and enhance decision-making.

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In what ways can a Deal Desk Analyst contribute to company culture and team dynamics?

Articulate how a Deal Desk Analyst can foster a culture of collaboration and open communication by being approachable and providing support to sales teams. You can mention your belief in celebrating diversity and promoting shared goals as a means of ensuring team dynamics improve and benefit the organization.

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How would you approach training sales teams on deal desk processes?

Describe your instructional style, emphasizing clarity, engagement, and adaptability to different learning styles. Share a brief outline of how to structure training, including hands-on examples and resources, and mention any previous successful training experiences you've had.

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Why do you want to work for Keyloop as a Deal Desk Analyst?

Discuss your passion for the automotive technology sector and your appreciation for Keyloop’s commitment to innovation and inclusivity. Emphasize how the company's values align with your own and how you believe that your skills can contribute to the team’s success while allowing you to grow personally and professionally.

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Keyloop is a global supplier of technology solutions to the automotive industry. Keyloop's helps to create and connect technology that advances the car buying and ownership experience in partnership with dealers and OEMs.

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Full-time, hybrid
DATE POSTED
February 1, 2025

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