That’s perfect! We might be the answer to your needs. At Keywords Studios, we understand that not everyone has experience in the gaming field, but if you're armed with linguistic skills, equipped with passion and willingness to help others, we want to hear from you!
Keywords Studios has been present on the gaming market for 25 years now and we are not stopping there! Right now, we are the leading provider of end-to-end services for the gaming and entertainment industries. We help our clients bring their stories to life by offering a wide range of solutions, from art and audio to testing, localization and finally - Player Support . As a Keywords employee, you will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. You will also be guided by our Leadership Principles, which define what success looks like at Keywords and how we can achieve it together. These principles are:
If you share these values and want to join our growing network of studios, apply now and become part of the Keywords family.
Our recruitment process is fully online and remote. If you're interested in joining our team, we highly encourage you to apply.
That would be it from us - now we are waiting for your move!
#imaginemore
Role Information: EN
Studio: Keywords Studios
Location: Japan
Area of Work: Player Engagement
Service: Engage
Employment Type: Contract
Working Pattern: Remote
At Keywords Studios, we believe in imagining more for your career in gaming! We are on the lookout for a passionate Simplified Chinese Customer Support Agent to join our dynamic team in providing the best player support for some of the most popular games out there. If you have superb communication skills in Simplified Chinese and the ability to tackle player queries with confidence, this role is for you! Working with us means becoming part of a supportive community that values diversity and fosters a collaborative environment. You won't be just another voice—you'll be the crucial link between our players and our game developers. Your responsibilities will include resolving game-related issues, collaborating with internal teams, and offering stellar customer service through email and chat. Don't worry; there's no phone support involved! While familiarity with customer service can be beneficial, it's not a deal-breaker as we offer comprehensive training. Ideally, you'll be a huge fan of video games, which will make your experience even more rewarding, but having a passion for helping others is what truly counts. With flexible shifts that may include weekends, you'll have the opportunity to develop your skills and grow your career with us. So, if you're fluent in Simplified Chinese and are ready to take on an exciting new challenge in the gaming industry, apply now and take your first step toward a fulfilling career at Keywords Studios!
Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...
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