Senior Director / VP of People & Talent

The Senior Director/VP of People & Talent at knownwell is responsible for designing and implementing a comprehensive people strategy that aligns with our organizational goals. This includes overseeing talent acquisition, enhancing employer branding, managing performance and learning strategies, and ensuring HR compliance across all areas.

Candidates should possess 10+ years of progressive HR leadership experience, with at least 3-5 years in a senior leadership role, ideally within a high-growth, tech-enabled healthcare company. A proven track record in scaling people functions from early to mid-stage growth is essential, along with strong data orientation and communication skills.

By leading the People function, the Senior Director/VP of People & Talent enhances knownwell's mission of providing weight-inclusive healthcare. Their work in creating a supportive culture, effective talent acquisition strategies, and comprehensive learning opportunities directly impacts the quality of care and support our patients receive.

At knownwell, the Senior Director/VP of People & Talent will implement learning and development strategies that promote internal mobility and nurture leadership growth. This ensures our employees remain engaged and equipped with the skills they need to excel in their roles and contribute to our mission.

As part of a dynamic leadership team at knownwell, the Senior Director/VP of People & Talent can expect a remote, innovative work environment that values collaboration, feedback, and continuous improvement while focusing on scalability and efficiency in people operations.

I would start by refining the employer value proposition to highlight knownwell's mission and workplace culture. Utilizing data-driven approaches to assess candidate pipelines and implementing outreach initiatives, such as partnerships with relevant organizations, would be central to my strategy.

To cultivate a culture of performance and feedback, I would implement structured performance management systems that encourage open dialogue, set clear expectations, and provide continuous feedback. Training managers to give constructive feedback and recognizing employee accomplishments are essential steps.

In a previous role, I led a transition to a new HR software system, which involved thorough planning, clear communication, and extensive training sessions for staff. By ensuring transparency and addressing concerns throughout the process, I facilitated a smooth transition and enhanced overall HR efficiency.

Key metrics include employee turnover rates, time-to-fill for open positions, employee engagement scores, and the effectiveness of training and development programs. Analyzing these metrics helps ensure alignment with business goals and informs future HR strategies.

I have extensive experience ensuring HR compliance with federal, state, and local laws. This includes developing policies that comply with regulations, conducting training for employees, and performing regular audits to ensure adherence and mitigate risk.

An effective onboarding process should include a structured orientation program, mentorship pairing, and regular check-ins during the first 90 days. I would utilize feedback from new hires to continuously enhance and tailor the onboarding experience to meet their needs.

My philosophy centers around creating an engaging work culture, providing opportunities for growth, and recognizing employee contributions. By actively seeking feedback and addressing any concerns, we can nurture a satisfied and loyal workforce.

I regularly attend industry conferences, participate in webinars, and subscribe to relevant HR publications. Engaging with professional networks and communities also keeps me informed about the latest HR trends and best practices.

I approach conflict with the mindset of understanding all perspectives involved. Facilitating open communication and discussions helps to identify underlying issues and leads to constructive solutions while promoting a harmonious work environment.

I adopt a transformational leadership style, focusing on inspiring and motivating teams to achieve their best. By fostering a shared vision and encouraging collaboration, I help teams align with organizational goals while feeling valued and empowered.