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Director, Marketing

We are seeking an experienced and dynamic marketing leader to take on the role of Director, Risk Advisory North America and LATAM. In this role, you will oversee the development and execution of global marketing strategies that position Kroll as a thought leader in the field of risk management and mitigation, across a variety of fields including compliance, regulatory changes, security risk management, and financial crime. You will be responsible for managing multi-channel marketing campaigns, fostering brand recognition, driving business growth, and supporting our subject matter experts in building their professional presence within this rapidly evolving space. 

 

Note: This position will be Hybrid in our New York office. 

 

Day-to-day responsibilities: 

  • Strategic Leadership: Collaborate with senior business leaders and the global marketing leadership team to develop and lead the overall marketing strategy for the Risk Advisory North America and LATAM business, aligning with global peers in APAC and EMEA to ensure consistent messaging globally. Align marketing initiatives with business objectives and market demands. 
  • Risk Advisory Focus: Shape, implement, and manage integrated marketing activities specifically tailored to a variety of aspects of risk across the Americas. Ensure all campaigns address the unique challenges and opportunities in the ever-evolving governance, risk and compliance landscape. 
  • Client Engagement & Relationship Management: Work closely with business development teams, revenue office and key account managers to develop tailored marketing strategies that drive long-term client relationships and growth. Leverage account-based marketing (ABM) approaches to create targeted campaigns for high-value clients. 
  • Market Analysis & Trend Monitoring: Stay ahead of the rapidly evolving landscape by continually monitoring emerging threats, regulatory shifts, and market trends. Provide data-driven insights to inform marketing strategies and ensure Kroll's offerings and messaging remain relevant and impactful. Regularly share these insights with both internal stakeholders and clients to maintain a competitive edge​. Ensure marketing strategies are informed by a thorough understanding of key regulatory changes affecting clients, such as GDPR, AML, and DORA to name a few. 
  • Thought Leadership Development: Partner with content and thought leadership teams to create compelling narratives around governance, risk and compliance. Lead the creation of reports, whitepapers, case studies, and multimedia content that positions Kroll as a leader. Proactively identify opportunities for experts within the firm to contribute to industry publications, panels, webinars, and conferences​. 
  • Public Relations & Communications: Elevate Kroll’s brand and practitioner profiles by driving targeted PR efforts in partnership with the internal PR team and the internal social media teams. Develop strategies to secure media placements, engage with influential industry outlets, and position key executives as thought leaders through compelling content and positioning approaches. 
  • Event Strategy & Execution: Plan, execute, and lead high-profile events, including global virtual and live conferences, sponsorships, and Kroll-hosted events. Ensure these events elevate Kroll’s brand, highlight key industry challenges, and drive engagement with industry stakeholders as well as delivering on firm ROI benchmarks. 
  • Collaboration with Client-Facing Teams: Work closely with consultants and partners to understand client challenges and translate these insights into compelling marketing materials. Support practitioners by preparing them for speaking engagements, client presentations, and other thought leadership opportunities. 
  • Sales Enablement & Connected Selling: Collaborate with other practice groups to identify connected selling opportunities where risk services can complement other Kroll offerings. Develop integrated marketing campaigns that showcase the firm's full suite of services to address clients' broader governance, risk, and compliance needs​. Lead internal communication efforts to highlight new service offerings, client success stories, and industry insights. 
  • Metrics & Reporting: Establish KPIs for all marketing initiatives, assess their effectiveness, and provide data-driven recommendations to optimize future campaigns. Use performance metrics to optimize future campaigns and ensure alignment with firm-wide revenue goals. Use Salesforce campaign reporting to effectively manage budget allocations for optimized results. 

 

Essential traits: 

  • Bachelor’s degree in Marketing, Communications, Business, or a related field. An MBA or relevant certification in cybersecurity or data privacy is a plus. 
  • 10+ years of experience in a senior marketing role, with a proven track record in leading successful, multi-channel marketing campaigns, particularly within a services company focusing on risk management, or a related field. 
  • Demonstrated ability to work at both a strategic and tactical level, translating business objectives into effective marketing strategies that deliver measurable results. 
  • Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into clear, compelling messaging for a variety of audiences. 
  • Experience managing large-scale events and developing thought leadership in highly technical fields like cybersecurity. 
  • Experience in professional services marketing environment is an asset. 
  • Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders in a fast-paced environment. 
  • Deep knowledge of digital marketing tools, including Salesforce, Eloqua (or similar marketing platforms), and analytics tools to drive data-based decision-making. 
  • Comfortable leading cross-functional teams and working collaboratively with stakeholders at all levels, including senior executives. 
  • Creative and forward-thinking, with a passion for driving innovation in marketing practices. 
  • Willingness to travel domestically as needed. 

 

About Kroll 

 

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll. 

 

In order to be considered for a position, you must formally apply via careers.kroll.com.

 

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

 

The current salary range for this position is $125,000 to $250,000

 

 

#LI-FD1

#LI-Hybrid

 

Average salary estimate

$187500 / YEARLY (est.)
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$125000K
$250000K

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What You Should Know About Director, Marketing, Kroll

Are you a passionate marketing leader looking for a new challenge? Kroll is on the hunt for a Director of Marketing, focusing specifically on Risk Advisory for North America and LATAM, based out of our vibrant New York office. This hybrid role will give you the opportunity to develop and execute global marketing strategies that not only solidify our reputation as a thought leader in risk management but also drive significant business growth. You'll work collaboratively with senior business leaders and help shape our approach to compliance, security risk management, and financial crime. Your responsibilities will include leading diverse marketing campaigns, engaging key clients, and crafting compelling content alongside our thought leadership teams. With a keen eye on market trends and emerging risks, you'll ensure that Kroll's message resonates with clients while positioning us ahead of the curve. We're looking for someone who thrives on innovation and creativity and has the tenacity to oversee high-profile events that enhance brand visibility. If you're ready to propel your career within a dynamic team and make a real impact in the world of risk management, we invite you to consider joining Kroll!

Frequently Asked Questions (FAQs) for Director, Marketing Role at Kroll
What are the primary responsibilities of the Director of Marketing at Kroll?

As the Director of Marketing at Kroll, you will spearhead the global marketing strategy for our Risk Advisory business in North America and LATAM. This includes managing multi-channel marketing campaigns, fostering brand recognition, and supporting subject matter experts. Your role will focus heavily on client engagement and relationship management, ensuring that your marketing strategies align with wider business objectives.

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What qualifications are needed for the Director of Marketing position at Kroll?

Candidates for the Director of Marketing role at Kroll should possess a Bachelor's degree in Marketing, Communications, or a related field, with a preference for an MBA or relevant certifications. A minimum of 10 years of senior marketing experience, particularly within the services or risk management sectors, is essential. Exceptional communication skills and hands-on experience in digital marketing tools will also enhance a candidate's profile.

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How does Kroll support the professional development of its Director of Marketing?

At Kroll, we are dedicated to the continuous growth of our employees. As the Director of Marketing, you will have access to various professional development resources, mentoring opportunities, and the chance to lead innovative projects that allow you to showcase your skills and expand your professional network within the global marketing community.

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What does the marketing strategy look like for the Risk Advisory division at Kroll?

The marketing strategy for the Risk Advisory division at Kroll involves creating integrated marketing activities tailored to complex risk management issues. Strategies will be driven by market analysis and trend monitoring, ensuring that your initiatives address real client challenges while leveraging account-based marketing approaches for targeted outreach.

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What is the work environment like for the Director of Marketing at Kroll?

The work environment for the Director of Marketing position at Kroll is collaborative and dynamic, combining both onsite and remote work in our New York office. You’ll interact with cross-functional teams and engage with senior executives, fostering a culture of innovation and creativity where every team member’s input is valued.

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Common Interview Questions for Director, Marketing
Can you describe your experience with multi-channel marketing campaigns?

In your response, highlight specific campaigns you've managed, emphasizing the strategies used across social media, email, and other channels. Discuss the results achieved, and how you analyzed performance metrics to refine future campaigns.

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How do you keep up with trends in risk management?

Discuss the resources you use, such as industry publications, webinars, and conferences. Show your proactive approach to continuing education and adapting marketing strategies based on emerging trends and compliance challenges.

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What role does data analytics play in your marketing strategies?

Explain how you utilize data analytics to inform your marketing decisions, including campaign adjustments based on performance metrics. Give examples of specific analytics tools you’ve used and how they’ve driven marketing success.

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Describe a successful event you have organized in your previous marketing roles?

Detail the planning process, the objectives you set, and how you executed the event. Include metrics like attendance numbers and feedback to illustrate its success and your organizational capabilities.

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How would you approach collaborating with subject matter experts to create thought leadership content?

Emphasize the importance of understanding their perspectives and challenges. Describe how you would facilitate collaboration, brainstorming sessions, and content development processes to ensure high-quality deliverables.

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What techniques do you use for client engagement and relationship management?

Share your strategies for building relationships with key stakeholders, such as personalized marketing efforts and consistent communication. Include examples of successful relationship management in your past roles.

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How do you ensure your marketing aligns with business objectives?

Discuss your methodology for cross-departmental collaboration, setting clear KPIs, and using regular evaluations to ensure your marketing initiatives support overarching business goals.

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Describe your experience with budget management for marketing initiatives?

Highlight your strategic approach to budget planning and monitoring. Provide examples of how you’ve successfully allocated resources to various campaigns while maximizing ROI.

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Can you give an example of a marketing strategy you’ve devised for a new service launch?

Talk about your process for researching the market, identifying target audiences, and developing a tailored marketing plan. Focus on specific tactics and the ultimate impact on service adoption rates.

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What do you consider the most critical trend currently affecting marketing in the risk management field?

Share your insights on regulatory changes or technological advancements shaping the marketing landscape in risk management. Discuss how this knowledge informs your marketing strategies and initiatives.

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As the leading independent provider of risk and financial advisory solutions, Kroll leverages our unique insights, data and technology to help clients stay ahead of complex demands. Kroll's team of more than 6,500 professionals worldwide continues...

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Full-time, hybrid
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March 29, 2025

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