As a Mobile Technician at Ford of Latham, you will be responsible for driving a large truck to perform automotive repairs off-site, completing multi-point inspections, and managing repair orders effectively. Strong computer skills are needed to navigate the tablet for order management, ensuring that you write up and close each repair order accurately.

To qualify for the Mobile Technician role at Ford of Latham, applicants must have previous automotive mechanical experience, a valid New York State Inspection license (preferred), and a clean driving record. Additionally, candidates should be at least 18 years old, possess strong communication skills, and demonstrate attention to detail.

Yes, at Ford of Latham, Mobile Technicians do not need to bring their own tools, as we provide a fully stocked truck for you to use while on the job. This ensures that you have everything needed to perform your duties efficiently and effectively.

Mobile Technicians at Ford of Latham can expect to earn between $40,000 to $100,000 annually, depending on individual skills, experience, and job-related knowledge. This competitive pay reflects our commitment to recognizing and rewarding hard work within our team.

Ford of Latham provides an impressive benefits package for its Mobile Technicians, including competitive pay, medical, dental, and vision plans, paid holidays and PTO, short and long-term disability, and a 401(k) retirement plan. Additional perks include vehicle purchase discounts and access to wellness programs.

When answering this question, be specific about the types of automotive repairs you've performed, the kinds of vehicles you've worked on, and any specific skills you have developed. Highlight your time at previous dealerships or independent shops to give context.

Discuss your understanding of safety protocols when performing repairs. Include aspects like wearing protective gear, following procedural guidelines, and ensuring that your work area is clean and organized at all times.

Share a specific example of a complex repair situation you've handled. Explain the challenges you faced, the steps you took to troubleshoot the issue, and the successful outcome. This shows your problem-solving skills and expertise.

Talk about your approach to prioritizing tasks, possibly mentioning tools or techniques you use for time management. Emphasize how this helps you meet deadlines and maintain customer satisfaction.

Your answer should reflect the skills you believe are crucial, such as mechanical skills, communication abilities, or customer service. Back it up with reasons why you feel these skills empower you to perform well in the role.

Mention the resources you use to stay informed about new technology, such as training programs, workshops, or online courses. Discussing your commitment to continuous learning will demonstrate your passion for the industry.

It's essential to demonstrate your communication and interpersonal skills here. Discuss an approach that involves active listening, clarity in conveying information, and working towards a resolution that satisfies the customer.

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where teamwork was critical. Explain your role and how collaborating with others led to a successful outcome.

Explain your problem-solving approach, including assessment, research, and consulting with colleagues when necessary. This showcases your ability to think critically and manage unexpected challenges.

Tailor your answer to reflect your specific interest in Ford of Latham - whether it’s their company culture, reputation, or growth opportunities. Showing you've done your research will make your answer memorable.