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Senior Product Designer (12 Month Contract)

As Mable’s continues to grow and scale, so does our ambition for the product experience. This role will be as the designer within a cross-functional squad. It will involve design research, workshopping, concept development and validation, UX design and UI execution using our design system.


In your squad, you will collaborate with a product manager, a data lead, and several front and back-end engineers. The squad is dedicated to discovering and validating real user problems and collaborating on solutions.


You will also be part of the Customer Experience team, working with and receiving support from design managers and other talented product designers.


As a Senior Product Designer at Mable, you will use your skills to...
  • Understand current customer challenges and design effective solutions to improve the customer experience.
  • Deliver and take ownership of high-quality UX outcomes within a squad
  • Collaborate with a Product Manager, a Data Lead and a small engineering team to deliver effective product solutions
  • Comfortably scope and facilitate user research and usability testing; to deepen customer understanding and quickly iterate designs to better meet our customers' needs
  • Using our design system, develop wireframes, interactive prototypes, specifications and other design documents to communicate design ideas and intent
  • Be a champion of a lean and human-centred design approach to product development
  • Effectively manage differing priorities, needs and timelines
  • Facilitate workshops with a diversity of stakeholders for input and review of designs
  • Positively contribute to establishing design culture at a scaling tech business


More about you
  • Excellent communication skills, including the ability to engage with stakeholders, empathise with customers and drive consensus cross-functionally.
  • Minimum of 3-5 years of professional work within the experience design field, with prominent experience working in product and technology teams.
  • Mastery of Figma and other emergent UX and UI tools. 
  • Experience in scoping and conducting user research to rapidly test solutions; with a strong grasp of recruitment approaches and qualitative research tools.  
  • Experience in UX strategies and trends across both web and mobile platforms.
  • Ideally have experience in health, well-being, aged care sectors or organisations with a high level of design maturity.
  • Ability to own and influence solutions from scratch and/or improve existing features, all with a user-centred design process. 
  • Comfortable in an environment where product solutions are challenged equally by engineering, data, product, and UX and discussed with the goal of developing the best outcome for the end user.
  • Experience working directly with developers for the implementation of designs.


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What You Should Know About Senior Product Designer (12 Month Contract), Mable

As Mable continues to grow and scale, we’re setting our sights even higher for the product experience and looking for a Senior Product Designer for a 12-month contract to join our talented team! If you love diving deep into design research and thrive on collaborative work, this role is just for you. You’ll be joining a dedicated cross-functional squad, partnering with a product manager, a data lead, and several front and back-end engineers. Together, you'll uncover real user problems through research and workshops, and validate concepts that lead to innovative product solutions. As a Senior Product Designer at Mable, you’ll take charge of crafting exceptional UX outcomes and ensuring they resonate with our users, all while using our design system. Whether it’s creating wireframes, prototypes or user testing, your input will be invaluable in shaping the customer experience. You’ll manage diverse priorities and timelines while facilitating workshops that invite stakeholder feedback. With your excellent communication skills and 3-5 years of experience in the field, you’ll empathize with our customers and drive consensus effortlessly. If you’re looking to positively impact a scaling tech company and have experience in sectors like health, well-being or aged care, we’d love to have you on board to help elevate our design culture at Mable!

Frequently Asked Questions (FAQs) for Senior Product Designer (12 Month Contract) Role at Mable
What are the responsibilities of a Senior Product Designer at Mable?

As a Senior Product Designer at Mable, your primary responsibilities include conducting design research, leading user testing sessions, developing wireframes and prototypes, and collaborating with a product manager and technical team to deliver exceptional UX outcomes. You will ensure effective communication of design ideas through various documentation and facilitate workshops to gather stakeholder feedback.

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What qualifications do I need to become a Senior Product Designer at Mable?

To qualify for the Senior Product Designer position at Mable, you should have a minimum of 3-5 years of professional experience in experience design, particularly in product and technology settings. Additionally, mastery of Figma and familiarity with UX and UI tools, along with experience in user research methodologies, is crucial for success in this role.

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What tools does a Senior Product Designer at Mable use?

In the role of a Senior Product Designer at Mable, you will primarily use Figma and other modern UX and UI tools to create interactive designs, wireframes, and prototypes. Your experience with these tools will be vital for effectively communicating your design intent and ensuring high-quality product outputs.

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Can a Senior Product Designer at Mable influence the design process?

Yes, as a Senior Product Designer at Mable, you will have the opportunity to own and influence solutions from scratch and improve existing features. You will work in a collaborative environment where you can apply your user-centred design approach, engaging with engineering and product teams to achieve the best outcomes for our customers.

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What type of projects would a Senior Product Designer work on at Mable?

A Senior Product Designer at Mable will work on diverse projects aimed at improving customer experiences within the health, well-being, and aged care sectors. You will be involved in tasks like user research, the development of design specifications, and the implementation of features that address real user problems, contributing significantly to product development.

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Common Interview Questions for Senior Product Designer (12 Month Contract)
How do you approach user research as a Senior Product Designer?

When answering this question, describe your methodology for planning and conducting user research. Emphasize the importance of understanding user needs through qualitative methods, and provide examples of how you’ve implemented insights gained from research into design solutions at past jobs.

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Can you describe a challenging design problem you faced and how you resolved it?

To tackle this question, share a specific instance from your previous experience as a Senior Product Designer. Detail the context, the challenge, the solution you proposed, and how you collaborated with your team to implement the design effectively.

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What role does collaboration play in your design process?

Highlight the significance of cross-functional collaboration in your work. Discuss how you engage with different team members such as engineers and product managers to gain diverse perspectives and enhance the final product. Providing an example can strengthen your response.

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How do you ensure your designs meet user needs?

Discuss your user-centred design approach, stressing the need for ongoing feedback and iteration. Talk about usability testing and how you utilize data to validate your design decisions, ensuring they align with user expectations and desires.

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What is your experience with design systems?

Explain your familiarity with design systems, mentioning any specific systems you have worked with. Explain how you have utilized these systems to maintain consistency in your designs and facilitate efficient collaboration with development teams.

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How do you manage competing priorities in a project?

Share your strategies for managing prioritization, such as utilizing project management tools, setting clear communication with stakeholders, and understanding project impact. Provide an example of a time when you successfully balanced multiple tasks.

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What do you think is the most important trend in UX design today?

Discuss a current trend in UX design, such as personalization, accessibility, or artificial intelligence, and explain why you believe it is impactful for users. Connect this trend back to how you have applied it in your design work.

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Can you explain your process for creating wireframes and prototypes?

Describe your end-to-end process of developing wireframes and prototypes, including how you gather requirements, sketch initial ideas, and iteratively refine them based on feedback. Highlight any specific tools you use in this process, like Figma.

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What is your approach to stakeholder feedback during the design process?

Discuss the importance of stakeholder input at various stages of the design process. Share specific strategies you have implemented, such as conducting design reviews or workshops, to gather feedback effectively and integrate it into your designs.

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How do you stay updated with the latest UX design trends?

Emphasize your commitment to continuous learning in UX design. Mention resources you utilize, such as design blogs, forums, webinars, and conferences, and how you apply new insights and techniques to improve your work as a Senior Product Designer.

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DATE POSTED
April 11, 2025

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