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Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Manager

(12 months fixed term contract)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex and innovative and paving the way for creative avenues to revolutionise the tech industry in unconventional ways. 

As a Social Media Manager, you'll collaborate across departments, devising and implementing compelling social media and influencer campaigns that resonate with our diverse audience. You're a data-driven problem solver, a social media innovator, and a master of performance analysis, ensuring our social platforms drive meaningful connections.

You excel in a collaborative setting, generating cutting-edge ideas based on the latest social media trends, and working closely with creative teams and cross-functional stakeholders.

Role:

  • Develop and execute comprehensive social media strategies, in partnership with leadership, that are aligned with business objectives and marketing goals.
  • Identify and define key audience segments, creating tailored content strategies to maximise engagement across various social platforms.
  • Conduct ongoing analysis of industry trends and competitor activities, using insights to inform strategic social media planning and innovation.
  • Coordinate with internal teams (marketing, creative, PR) to support integrated social media campaigns and initiatives.
  • Collaborate with external agency partners to ensure exceptional strategy and execution across all social media channels.
  • Manage and cultivate relationships with influencers and partners through agency collaboration, to expand campaign reach and engagement.
  • Conduct regular reviews of social media performance metrics, generating detailed reports to assess campaign effectiveness and inform future social media strategies.
  • Produce monthly social media health analyses, identifying areas for improvement and measuring overall success.
  • Oversee agency-led competitive analysis, implementing data-driven optimisations to refine social media efforts.
  • Lead post-campaign reviews, in collaboration with agencies, to analyse social media performance and derive actionable insights.




You: 

  • 8+ years of experience in developing and executing high-impact social media and influencer campaigns, ideally within a rapidly evolving digital environment.
  • A meticulous portfolio demonstrating your ability to create and analyse compelling social media content and campaigns.
  • A deep understanding of social media metrics and the ability to translate data into strategic social media recommendations, acting as a key social media advocate.
  • Exceptional communication and presentation skills, with the ability to articulate complex social media strategies clearly and persuasively.
  • A strong collaborator, adept at working effectively with cross-functional teams and external agency partners.
  • Proven project management skills, with the ability to manage social media timelines and deliverables independently.
  • Ability to thrive in a fast-paced social media landscape, generating innovative social media ideas.
  • Experience in cultivating influencer relationships and managing social media agency partnerships.
  • Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Social Media Manager, MAKER LAB

At Maker Lab, we’re excited to announce our opening for a Social Media Manager on a 12-month fixed-term contract. This is not just another marketing role; it’s a unique opportunity to be part of a transformative project with one of our innovative technology clients. Here, you'll step into the vibrant world of social media, crafting and implementing compelling campaigns that truly connect with our diverse audience. Your experience of 8+ years in high-impact social media and influencer campaigns will be invaluable as you collaborate with cross-functional teams to develop strategies that align with business objectives. Imagine crafting content that not only resonates but also drives meaningful conversations! You’ll be analyzing industry trends, managing influencer relationships, and applying data-driven insights to refine social media strategies. Your exceptional communication skills will help convey complex ideas simply and persuasively, fostering collaboration within our dynamic team structure. With your passion for innovation and creativity, you'll thrive in our fast-paced environment, ensuring that each social media initiative not only meets but exceeds expectations. Join us at Maker Lab, where your contributions will pave the way for creative avenues and revolutionize the tech industry. Ready to take your next big leap in your career? Let’s connect!

Frequently Asked Questions (FAQs) for Social Media Manager Role at MAKER LAB
What are the responsibilities of a Social Media Manager at Maker Lab?

As a Social Media Manager at Maker Lab, your main responsibilities include developing and executing comprehensive social media strategies that align with the overall business objectives. You’ll be tasked with identifying audience segments and tailored content strategies while analyzing industry trends to inform your plans. Collaboration is key, as you’ll coordinate with internal teams and manage relationships with influencers to enhance campaign reach.

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What qualifications does Maker Lab require for the Social Media Manager position?

Maker Lab is looking for candidates with 8+ years of proven experience in executing social media and influencer campaigns. A meticulous portfolio showcasing compelling content creation is essential. You must have exceptional communication skills and the ability to translate data into actionable strategies, making data-driven recommendations a vital aspect of the role.

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How does Maker Lab support the professional growth of its Social Media Manager?

At Maker Lab, we foster a collaborative environment that encourages innovation and creativity. As a Social Media Manager, you’ll have access to cross-functional teams and external agency partners, enabling you to grow your skill set and expand your strategic thinking. Regular reviews of campaign performance and post-campaign analyses will provide insights into your progress and areas for improvement.

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What kind of work culture can a Social Media Manager expect at Maker Lab?

Maker Lab prides itself on a vibrant and inclusive work culture where collaboration and innovation are at the heart of everything we do. As a Social Media Manager, you’ll be part of a diverse team, allowing you to brainstorm ideas, troubleshoot challenges, and celebrate successes together in a fast-paced and dynamic environment.

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What tools and platforms does Maker Lab utilize for social media management?

As a Social Media Manager, you can expect to work with a range of digital tools and platforms tailored for performance analysis, content scheduling, and audience engagement. Maker Lab encourages the use of the latest technologies and software that improve your strategic capabilities and drive impactful social media efforts.

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Common Interview Questions for Social Media Manager
How do you approach developing a social media strategy?

When developing a social media strategy, it's essential to start with clear business objectives and audience analysis. I assess the competitive landscape and current trends, proposing tailored content that resonates with the target demographics. Collaboration with other departments ensures the strategy is aligned with broader marketing goals.

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Can you provide an example of a successful social media campaign you've managed?

Absolutely! I once launched a campaign that utilized influencer partnerships to drive brand awareness. By analyzing metrics before and after the campaign, we achieved a 50% increase in engagement and a significant boost in conversions. It's crucial to monitor performance and iterate based on data.

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What methods do you use to analyze social media performance?

I rely on tools that provide analytics dashboards to track metrics like engagement rates, audience growth, and content performance. Conducting regular health analyses allows me to pinpoint trends, optimize content, and adjust marketing strategies accordingly.

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How do you stay updated with social media trends?

I actively seek out industry reports, follow leading marketing blogs, and participate in webinars. Joining communities of social media professionals allows me to exchange ideas and stay ahead of trends that can be leveraged in my strategies.

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What is your experience with influencer marketing?

I have extensive experience in cultivating relationships with influencers, ensuring clear communication of campaign goals, and managing deliverables. Understanding their audience helps tailor our approach, leading to mutually beneficial outcomes for both the brand and the influencers.

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How do you handle negative comments on social media?

Addressing negative comments promptly and professionally is vital. I assess each situation and respond with empathy while adhering to the brand’s voice. Encouraging positive dialogue and providing resolutions demonstrates our commitment to customer satisfaction.

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Describe a collaborative project you've worked on.

In a recent project, my team collaborated with creative and PR departments to execute an integrated campaign. Regular meetings ensured alignment, and by sharing insights across departments, we produced compelling content that boosted engagement significantly. Collaboration is key to a successful campaign.

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How do you prioritize tasks for a social media campaign?

I prioritize tasks by aligning them with the campaign timeline and objectives. Using project management tools, I can track deadlines and ensure that critical tasks are completed first, keeping the team focused on high-impact areas of the campaign.

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What content formats do you find most effective on social media?

I find that video content often performs best in driving engagement, followed by interactive formats like polls and live sessions. Tailoring formats to the platform, audience preferences, and campaign goals ensures we maximize impact.

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What role does data play in shaping your social media strategies?

Data is central to shaping my strategies. Analyzing performance metrics helps me understand what content resonates, optimize future campaigns, and make informed decisions. Insights derived from data are crucial for aligning strategies with audience expectations.

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DATE POSTED
March 28, 2025

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