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Sr. Director, Infrastructure

Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the toolsempowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

The Senior Director of Infrastructure is responsible for managing the organization's IT infrastructure, which includes planning, designing, implementing, maintaining, operating and supporting all enterprise system platforms, including AS/400, Database, Network, and Cloud Infrastructure as a Service. This Sr. Director must convey a strategic mindset, strong leadership skills, and a comprehensive understanding of infrastructure technologies and best practices. This role will lead an organization through the derisking, transforming, and operating of infrastructure services at the highest level.  The candidate must be adaptive to a high-demand and fast-paced environment while adjusting quickly to changing business dynamics.

Responsibilities

  • Develop and execute strategic plans to achieve infrastructure goals and support business objectives.
  • Analyze industry trends and emerging technologies to inform strategic decisions and set clear priorities.
  • Collaborate with senior leadership to align infrastructure initiatives with overall business strategy and monitor progress to achieve desired outcomes.
  • Coach, mentor, and inspire a diverse team and foster an inclusive environment.
  • Continuously assess and improve infrastructure processes to achieve optimal performance.
  • Ensure high-quality delivery and support of infrastructure services through effective service management.
  • Maintain high service uptime and resiliency by implementing robust monitoring, redundancy, and disaster recovery strategies.
  • Lead initiatives to modernize and optimize infrastructure platforms, ensuring they are scalable, secure, resilient, and aligned with business needs.
  • Implement cutting-edge technologies to enhance infrastructure capabilities, including cloud solutions, automation tools, and advanced security measures.
  • Implement a culture of continuous improvement by regularly reviewing and optimizing infrastructure processes to enhance efficiency and effectiveness.
  • Foster innovation by encouraging team members to identify and propose improvements to existing systems and workflows.
  • Utilize data-driven insights to monitor performance and make informed decisions that drive continuous improvement initiatives.

Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.
  • Minimum of 10 years of experience in IT infrastructure management and related services.
  • Extensive knowledge of network infrastructure, server platforms, identity management, and Azure Cloud technologies.
  • Expertise in IT infrastructure security best practices, compliance requirements, and service management and delivery.
  • Experienced with cloud transformation, identity and network management, and backup and recovery services both in cloud and on-premises.
  • Comprehensive knowledge of infrastructure technologies, including data centers, networks, cloud services, and cybersecurity.
  • Strong leadership, management, problem-solving, decision-making skills, and organizational management capabilities.
  • Excellent communication and interpersonal abilities, with the capability to collaborate effectively with stakeholders at all levels.
  • Experience with vendor management, contract negotiation, and manufacturing.
  • Adaptability to fast-paced environments and managing multiple priorities.
  • Must be willing to travel 15% of the year.

Additional Information

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].

Average salary estimate

$165000 / YEARLY (est.)
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$180000K

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What You Should Know About Sr. Director, Infrastructure, MasterBrand Cabinets LLC

Join MasterBrand as the Senior Director of Infrastructure and help shape our IT landscape at our headquarters in Beachwood, OH! With nearly 70 years of experience in enriching lives through outstanding service and stylish products, MasterBrand is looking for a dynamic leader who can manage and innovate our IT infrastructure. You'll oversee the planning, design, implementation, and maintenance of a myriad of enterprise systems, covering everything from AS/400 to cutting-edge Cloud Infrastructure as a Service. Your role will involve collaborating closely with senior leadership to align infrastructure initiatives with our business objectives, ensuring we maintain our standing as North America's leading residential cabinet business. We're looking for someone with a strategic mindset and a knack for mentoring a diverse team. If you're up for the challenge of enhancing infrastructure processes and leading modernization initiatives while keeping pace in a fast-moving industry, this is your chance! If you're passionate about implementing the latest technologies and improving infrastructure, while fostering a culture of continuous improvement, MasterBrand could be your next rewarding environment. So, if you're ready to lead the charge in creating high-quality, adaptable IT solutions, we want to hear from you! Let's build great experiences together.

Frequently Asked Questions (FAQs) for Sr. Director, Infrastructure Role at MasterBrand Cabinets LLC
What responsibilities does the Senior Director of Infrastructure at MasterBrand involve?

The Senior Director of Infrastructure at MasterBrand plays a crucial role by managing the organization's entire IT infrastructure. This includes planning, designing, implementing, maintaining, and supporting enterprise system platforms. The director is responsible for developing strategic plans aligned with business objectives and guiding a diverse team in achieving infrastructure goals.

Join Rise to see the full answer
What qualifications are required for the Senior Director of Infrastructure position at MasterBrand?

To qualify for the Senior Director of Infrastructure role at MasterBrand, candidates should possess a bachelor's degree in computer science, IT, or a related field, with a master's degree preferred. Additionally, a minimum of 10 years of experience in IT infrastructure management is required, along with comprehensive knowledge of cloud technologies, cybersecurity, and enterprise service management.

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How does the Senior Director of Infrastructure contribute to MasterBrand's business objectives?

The Senior Director of Infrastructure significantly contributes to MasterBrand's business objectives by analyzing industry trends and emerging technologies to inform strategic decisions. This role involves collaborating with senior leadership to ensure that infrastructure initiatives are seamlessly integrated with MasterBrand's overall business strategy for optimal performance.

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What is the work environment like for the Senior Director of Infrastructure at MasterBrand?

The work environment for the Senior Director of Infrastructure at MasterBrand is dynamic and fast-paced, demanding adaptability and effective management of multiple priorities. The ideal candidate will thrive in a culture focused on continuous improvement and collaboration, while mentoring a diverse team in a supportive and inclusive environment.

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What opportunities for career advancement exist for the Senior Director of Infrastructure at MasterBrand?

As a Senior Director of Infrastructure at MasterBrand, there are numerous opportunities for career advancement. This role provides strategic oversight and leadership within the IT framework, paving the way for higher executive positions or specialization in emerging infrastructure technologies. Continued professional development and the ability to implement innovative technologies can lead to significant growth in your career.

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Common Interview Questions for Sr. Director, Infrastructure
Can you describe your experience with cloud technologies relevant to the Senior Director of Infrastructure role?

A strong answer would include specific examples of projects you've managed involving cloud technologies, such as Azure. Focus on your role in cloud transformation, how you ensured security and compliance, and the outcomes achieved through these initiatives.

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How do you approach leading a diverse team in an IT infrastructure environment?

Discuss your leadership style, emphasizing collaboration and empowerment. Offer examples of how you've previously mentored team members, fostered inclusivity, and adapted your management strategies to cater to diverse skill sets within your team.

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What strategies do you use to ensure high service uptime in infrastructure environments?

Respond by outlining robust monitoring practices and redundancy plans you've implemented before. Highlight specific examples of disaster recovery strategies you developed, underscoring your proactive approach to maintaining high service levels.

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Describe a challenging situation you've faced in IT infrastructure management and how you handled it.

Select a specific challenge related to infrastructure, such as a security breach or downtime. Explain the steps you took to resolve the issue, the communication involved, and what key takeaways you gained from the experience.

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How do you keep up to date with emerging technologies and trends in IT infrastructure?

Mention your habits such as following industry blogs, attending conferences, and subscribing to relevant journals. Specify how you incorporate new knowledge into your strategic planning and decision-making processes at your organization.

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What is your approach to vendor management within the infrastructure domain?

Discuss your strategies for vendor selection, negotiation, and relationship management. Share examples of successful partnerships that led to significant value gains for your infrastructure projects.

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Can you explain your experience with data centers and network management?

Provide details on your expertise with data center operations, including capacity planning, security measures, and backup strategies. Highlight networking technologies you’re familiar with and their relevance to optimizing infrastructure management.

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How do you measure the performance of infrastructure services?

Talk about specific metrics you use, such as uptime, incident response times, and customer satisfaction. Illustrate how you've used data-driven insights to improve service delivery and enhance infrastructure effectiveness.

Join Rise to see the full answer
What is your strategy for aligning infrastructure initiatives with business objectives?

Describe your collaborative process in working with senior leadership to ensure alignment between IT and business goals. Provide examples that illustrate how you’ve transitioned infrastructure to better support business strategies.

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How would you foster a culture of continuous improvement in your team?

Explain how you encourage team members to propose improvements and engage in open dialogue about processes. Highlight initiatives you've led that embodied a continuous improvement mindset and the positive impacts they had.

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MasterBrand Cabinets, founded in 1954 and headquartered in Jasper, Indiana, offers a wide spectrum of cabinetry products designed to provide the same great service, product innovation, and quality.

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March 22, 2025

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