Temporary HR Support Center Coordinator

As a Temporary HR Support Center Coordinator at maurices, your responsibilities will include addressing HR inquiries related to recruitment, onboarding, and benefits via phone, email, and case management. You will also provide administrative support within the HR department, manage unemployment claims, facilitate I-9 compliance, and collaborate with HR teams on special projects.

To qualify for the Temporary HR Support Center Coordinator role at maurices, candidates should have a two-year degree in human resources or a related field, along with previous experience in an HR support center. Familiarity with payroll administration and HR practices, particularly in systems like Workday, is also an advantage.

The Temporary HR Support Center Coordinator plays a critical role in advocating for maurices associates by providing accurate information and guidance concerning HR policies and procedures. You will assist in ensuring associates receive timely support for their HR-related needs, facilitating a positive workplace experience.

Successful candidates for the Temporary HR Support Center Coordinator position at maurices should possess excellent communication skills, a high degree of organization, and the ability to prioritize tasks efficiently. Being a critical thinker and adaptable in a fast-paced environment will also be essential in fulfilling this role.

The pay range for the Temporary HR Support Center Coordinator position at maurices is between $20 and $22 per hour. Compensation can vary based on experience, skills, and qualifications, ensuring adherence to both minimum wage standards and internal pay structures.

In the role of Temporary HR Support Center Coordinator, managing multiple inquiries is crucial. It's important to stay organized by utilizing case management systems, prioritizing urgent requests, and maintaining clear communication. Use techniques like jotting down key points to ensure each inquiry receives the attention it deserves while efficiently assisting associates.

Demonstrating familiarity with HR software, especially Workday, is critical in this position. Highlight any prior experiences with HR systems during the interview. Discuss how you leveraged these tools for payroll processing or benefits administration, showcasing your ability to quickly adapt and learn new technologies to improve workplace efficiency.

Creating a positive experience for associates at maurices requires active listening, empathy, and clear communication. Share your approach of understanding individual inquiries thoroughly, providing detailed responses, and following up to ensure resolution. This dedication to service fosters trust and encourages colleagues to seek assistance without hesitation.

Maintaining confidentiality is vital in HR roles. Discuss specific practices you follow, such as password-protecting sensitive information, securely storing files, and limiting access to HR systems. Emphasize your commitment to upholding maurices' standards by safeguarding the privacy of all associates at every opportunity.

In HR, you may encounter complex issues that require a thoughtful approach. Share a specific example that showcases your problem-solving skills, including how you gathered information, consulted with team members, and implemented a solution. Focus on the positive outcome and any feedback you received from associates during this process.

Staying updated on HR policies and compliance is essential. Discuss your proactive approach to continued learning, such as subscribing to HR journals, attending webinars, or participating in HR-related training to remain informed about best practices and regulatory changes impacting your work at maurices.

In your response, focus on attributes such as strong communication skills, empathy, organization, problem-solving ability, and attention to detail. Highlight how these qualities contribute to building effective relationships with associates and ensuring a high level of service delivery at maurices.

Working in a fast-paced team requires adaptability and collaboration. Share how you prioritize tasks and maintain focus during high-pressure situations. Mention your willingness to support colleagues and your commitment to a team-based approach that aligns with maurices' values and promotes a positive workplace atmosphere.

Compassion is vital in HR. Explain your approach to leading with empathy, understanding associates' concerns, and treating each inquiry with care and respect. You can mention how actively seeking feedback informs your actions to advocate for fellow associates within maurices, ensuring their voices are heard.

Your answer should reflect your genuine interest in maurices' mission and values. Discuss your passion for supporting women's experiences through HR processes and how you believe working for maurices would allow you to contribute to this positive environment while continuing to grow in the HR field.