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Operations Associate

NOTICE 


Please be aware that individuals have been receiving fraudulent interview and job offers from perpetrators seeking to acquire personal information. If you are asked to provide personal or financial information, pay a fee to apply for a position, accept an offer via email, text, or other messaging system, or if you are suspicious for other reasons that fraudulent activity may have occurred during your recruiting process, then please contact us directly at careers@medrhythms.com. MedRhythms will never ask for sensitive information before a candidate accepts an offer, we do not request a fee for applying to a job, we will not text you, and we will never conduct interviews via messaging systems. 


Company Overview


MedRhythms is pioneering the development of next-generation neurotherapeutics designed to improve walking, mobility, and related functional outcomes via a proprietary, patented technology platform. Our mission is to help patients walk confidently again, by expanding access to patient-centered, world-class medical devices.


Our groundbreaking technology uses sensors, software, and music to deliver evidence-based interventions to improve walking. At its core is a cutting-edge treatment mechanism based on the latest neuroscience research in music: rhythm can be used clinically to directly target the human motor system and improve functional outcomes in walking. It's our mission to see these outcomes realized for the millions of people worldwide who struggle with walking impairments. 


We are committed to developing evidence-based treatments, and have conducted clinical trials with leading research institutions across the U.S., including Johns Hopkins, Boston University, Mount Sinai, Cleveland Clinic, and Spaulding Rehabilitation. 


MedRhythms has a pipeline of innovative products in development in neurology, including Stroke, Parkinson’s Disease, and Multiple Sclerosis. Our lead product, InTandem, was granted Breakthrough Designation in 2020 and launched in October 2023.  InTandem is an FDA-authorized, prescription-only, home-use device intended to improve walking in adults with chronic stroke. For more information, please visit www.intandemrx.com.


Cultural Pillars that drive us and our success: 

We are committed to People First

We are committed to Excellence Always

We are committed to being Action Focused


At MedRhythms, we value the passion and diversity that people bring with them everyday. It is crucial to our culture when it comes to building a successful and innovative team. If you are unsure whether your experience is a perfect fit for the position you are interested in, we encourage you to apply.


We are building a workforce that consists of hybrid team members living and working in and around our Portland, Maine headquarters and remote individuals. We do ask all of our team members to visit our headquarters throughout the year to get to know our team and fully integrate with our culture! If you are not located in Maine, don't let that stop you from applying. We would still be interested in speaking with you!


Position Overview 


We are seeking a detail-oriented and reliable individual for a part-time manufacturing position, working 15-30 hours per week. This role involves assembling, inspecting, and packaging products while following safety and quality standards. The ideal candidate will have strong attention to detail, the ability to work in a fast-paced environment, and a commitment to maintaining a clean and organized workspace. Prior manufacturing experience is a plus but not required, as training will be provided. If you are looking for a flexible opportunity with hands-on work, we would love to hear from you!


Responsibilities
  • Responsible for kit assembly and fulfillment, ensuring all kits and components meet quality standards
  • Manage inventory tracking and replenishment, ensuring stock levels align with commercial needs
  • Support logistics and shipping coordination, ensuring timely delivery of products to distributors and patients
  • Assist in vendor management, including purchasing materials and coordinating with suppliers
  • Identify and implement process improvements to enhance efficiency in operations workflows
  • Ensure compliance with medical device regulations and quality control standards
  • Collaborate cross-functionally with IT, customer success, and quality stakeholders to ensure smooth operations
  • Troubleshoot and resolve operational bottlenecks, addressing issues proactively


We’re looking for you to bring
  • 1-3 years of experience in operations, logistics, supply chain, or a related field (medical device or healthcare experience is a plus)
  • Strong organizational and problem-solving skills with attention to detail
  • Experience working with inventory management, shipping, or fulfillment processes
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong written and verbal communication skills
  • Physical requirements: Ability to stand for extended periods and lift up to 25 lbs when handling shipments, comfortable working in an office and light warehouse environment


Helpful experiences and skills (if you don’t have them, it’s not a dealbreaker)
  • Experience working in a healthcare setting 
  • Experience in a regulated industry (e.g., medical devices, pharmaceuticals)


$25 - $28 an hour
Compensation will be in alignment with market data, commensurate with experience, skills and qualifications.

What we can offer you 

Meaningful, purpose driven work on a life-changing product

Collaborative, supportive, smart and fun team

Generous paid time off; vacation, sick and volunteer time off

Inviting office in the heart of the Old Port in downtown Portland, Maine


We are an equal opportunity employer and welcome people of diverse backgrounds, experiences, abilities, and perspectives. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the talent selection process, please reach out to careers@medrhythms.com

Average salary estimate

$55400 / YEARLY (est.)
min
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$52000K
$58800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Associate, MedRhythms

At MedRhythms, we're on a mission to revolutionize neurotherapeutics, enhancing the quality of life for individuals one step at a time. As an Operations Associate in our vibrant Portland, ME location, you'll be an essential part of our team dedicated to improving mobility through innovative technology. Your main responsibilities will involve the assembly, inspection, and packaging of our cutting-edge products while ensuring that we meet our stringent safety and quality standards. If you have a keen eye for detail and thrive in a fast-paced environment, this part-time role, featuring 15-30 hours per week, might just be the perfect fit for you. You'll take charge of managing inventory, supporting logistics, and engaging in vendor coordination—all vital in ensuring timely deliveries to our valued patients and distributors. While prior manufacturing experience is an advantage, it's not a dealbreaker; we value a growth mindset and are ready to provide training. We seek someone who enjoys hands-on work, is organized, and communicates effectively. Plus, you’ll have the chance to collaborate with various stakeholders across our company, contributing to the operational excellence that helps us deliver world-class medical devices. Join us on this meaningful journey, and let’s work together to help patients walk confidently again. If this sounds like an exciting opportunity, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Operations Associate Role at MedRhythms
What are the main responsibilities of an Operations Associate at MedRhythms?

The Operations Associate at MedRhythms is responsible for a variety of tasks including assembling, inspecting, and packaging medical devices, managing inventory, supporting logistics and shipping, and ensuring compliance with quality control standards. They play a critical role in ensuring that all products meet the necessary specifications for safe and effective use.

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What qualifications do I need to apply for the Operations Associate position at MedRhythms?

To apply for the Operations Associate position at MedRhythms, candidates should ideally have 1-3 years of experience in operations, logistics, or supply chain—including experience in a medical device or healthcare setting. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are crucial. However, applicants without prior manufacturing experience are still encouraged to apply.

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Is training provided for the Operations Associate role at MedRhythms?

Yes, MedRhythms provides training for the Operations Associate role. While prior manufacturing experience can be beneficial, it is not a requirement, as the company is committed to supporting its employees in developing the necessary skills and knowledge to excel in the position.

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What is the work schedule for the part-time Operations Associate position at MedRhythms?

The Operations Associate position at MedRhythms offers a flexible part-time schedule, requiring 15-30 hours of work per week. This allows team members to balance their professional and personal commitments while contributing to meaningful work in neurotherapeutics.

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What kind of company culture can I expect as an Operations Associate at MedRhythms?

As an Operations Associate at MedRhythms, you can expect a collaborative, supportive, and dynamic culture. The company places a strong emphasis on its cultural pillars, including 'People First', 'Excellence Always', and 'Action Focused'. This ensures not only a fulfilling work environment but also opportunities for personal growth and teamwork.

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Common Interview Questions for Operations Associate
Can you describe your experience with assembly and quality control processes?

In answering this question, you should highlight any relevant experience you have in manufacturing or assembly roles. Discuss specific examples where you maintained quality control standards, your attention to detail, and how you approached challenges to ensure product integrity.

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How do you prioritize tasks when working in a fast-paced environment?

When answering this question, consider providing a specific example of a past experience. Explain your methodology for prioritization, whether it’s using task lists, deadlines, or effectively communicating with team members to ensure smooth operations.

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What steps do you take to ensure compliance with safety standards?

Detail your understanding of safety protocols in a manufacturing setting. Share examples of how you’ve adhered to safety regulations in the past, perhaps through routine checks, training, or by organizing or participating in safety meetings.

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How would you handle a situation where you identify an operational bottleneck?

Provide a clear strategy for addressing bottlenecks, such as analyzing the root cause, collaborating with team members for solutions, and implementing changes while monitoring outcomes. Illustrating problem-solving with past experiences helps strengthen your response.

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Can you share your experience with inventory management?

In your response, focus on any specific systems or processes you've used to manage inventory. Discuss how you tracked stock levels, any software tools you are familiar with, and how you ensured that inventory aligns with operational needs.

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Why do you want to work for MedRhythms as an Operations Associate?

Your answer should reflect a genuine interest in MedRhythms’ mission. Discuss how their focus on innovative neurotherapeutics aligns with your career goals and values. You may also mention your enthusiasm for working in a collaborative, purpose-driven environment.

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Describe a time when you had to communicate a difficult message to a colleague.

Choose a scenario that demonstrates your communication skills. Describe the context, how you approached the situation, and the positive outcome achieved. Highlighting your ability to navigate challenging conversations is key.

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How do you stay organized when managing multiple tasks?

Talk about the tools or methods you use to stay organized, such as digital task management systems, prioritization techniques, or checklists. Providing examples of how these methods have helped you in a previous role will help substantiate your answer.

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What role do teamwork and collaboration play in your work style?

Develop your response around your experiences in team settings. Emphasize your ability to communicate, support colleagues, and your belief in the importance of collective success in achieving operational goals.

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Tell us about a time when you contributed to a process improvement.

Identify a specific instance where you implemented a change that enhanced efficiency or effectiveness. Explain the process you went through to identify the need for improvement, how you executed it, and the successful outcome achieved.

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MedRhythms, a privately held company headquartered in Portland, ME, is a digital therapeutics company that uses sensors, music, and software to build evidence-based, neurologic interventions to measure and improve walking. MedRhythms is dedicated ...

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Part-time, hybrid
DATE POSTED
April 21, 2025

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