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Therapy Development Specialist, Medical Device (Greater Chicago Area)

Responsibilities:

This position is responsible for supporting the patient experience and clinical outcomes for Vivistim patients through high levels of engagement with patients, caregivers, providers, and rehabilitation facilities within an assigned geographic territory. These activities, partnered with the program building efforts of a Territory Manager, will result in the achievement of critical sales metrics. By leveraging their expertise and prior experiences as an Occupational or Physical Therapist, the TDS is critical in ensuring high patient satisfaction by supporting patients through the entire treatment pathways for Vivistim including patient and caregiver education, insurance coverage support, rehabilitation facility education and training, and device maintenance.

Primary Activities:

The keys to success listed here will lead to identified customers for Vivistim®’s Paired VNS™ Therapy. The TDS will provide education and assistance through the various phases of Paired VNS therapy. This position interacts extensively with other business functions within our organization to ensure the maximum clinical outcomes and complete satisfaction of our patients, physicians, and healthcare customers.

  • Passionate patient advocate for access, education and thorough understanding of Vivistim® therapy.
  • In partnership with their territory manager, develops territory plans and strategies for creating new avenues for patients to gain access to prescribing Vivistim® accounts with a primary focus on rehabilitation facilities and key decision makers.
  • Minimally achieves and preferably exceeds monthly, quarterly, and annual Vivistim® implants and sales goals through a keen focus on UE-Dx evaluations, paired VNS therapy of potential Vivistim candidates.
  • Manages and expands rehabilitation facilities in the assigned geography demonstrated by preparing a comprehensive business plan that ensure job responsibilities are achieved.
  • Supports surgical implanting sites while in the operating suite.
  • Exceeds customer expectations and contributes to a high level of customer/patient satisfaction.
  • Provides weekly sales forecasting utilizing available tools and guidance provided by the organization.
  • Delivers in depth and impactful product presentations for patients, accounts and clinicians. Ability to communicate the Vivistim message to healthcare partners, patients, and key individuals at therapy sites, hospitals, and partnering facilities.
  • Monitors customer, market and competitor activity and provides feedback to company leadership.
  • Works closely with the marketing function to establish successful patient/customer access and therapy adoption.
  • Manages customer relationships and provides leadership in advancing strategic opportunities.
  • Establishes themselves as the “Vivistim® Paired-VNS™ Patient Expert” for their assigned geography.
  • Constant driver of clinical excellence and possesses a “sense of urgency” in goal attainment.
  • Demonstrates outstanding product, technical, and clinical expertise.
  • Completes all administrative requirements on time and accurately.
  • Maintains company standards involving ethical and moral character while professionally representing the company.

Travel Requirements:

This position requires daily travel within defined geography and may require business travel of up to 30% outside of defined geography. Occasional attendance at local and national industry meetings, trade shows, and sales meetings is also required.

Minimum Requirements and Qualifications:

  • Degree in Occupational Therapy, Physical Therapy required (OT, PT, COTA, or PTA)

- Neuro-focused training background is strongly preferred.

Preferred Experience:

    • Minimum of 3-5 years of documented, successful clinical/sales experience with supportive results.
    • Experience selling directly to the (Physical Medicine & Rehabilitation (PM&R/Physiatry)), Neurosurgery, and OT/PT) healthcare physician communities preferred.
    • Successfully representing and launching a revolutionary, pioneering, and disruptive technology strongly preferred.
    • Experience educating and advocating for Stroke rehabilitation patients.
    • Experience calling on hospitals and rehabilitation facilities strongly preferred.
    • Solid process orientation demonstrated resource management/allocation experience, and the ability to perform multiple tasks simultaneously.
    • Intellectual, self-starter and independent thinker, with the aptitude to work autonomously.
    • Experience utilizing Salesforce or similar CRM.
    • Robust interpersonal skills, with evidence of teamwork and collaboration.
    • Exceptional written and verbal communication skills, with customers and patients at all levels.
    • Creative thinker and appropriate risk taker.
    • Understands and ability operate within appropriate legal and regulatory guidelines.
    • Ability to influence decision makers in a large and complex environment.
    • Capable of selling new solutions in mature markets.
    • Work well in cross matrix organization
    • Occupational Therapy training/background is ideal.

The compensation for this position is an annual base salary of $90,000-100,000 with additional opportunity to earn variable compensation.

Equal Opportunity Employer

MicroTransponder, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MicroTransponder provides a comprehensive benefits program to employees.  It includes medical, dental and vision plans along with an FSA.  Employees may participate in the company 401(k) plan with company matching.  The company offers an unlimited Paid Time Off (PTO) program and approximately 15 paid company holidays per year.

Average salary estimate

$95000 / YEARLY (est.)
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$90000K
$100000K

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What You Should Know About Therapy Development Specialist, Medical Device (Greater Chicago Area), MicroTransponder

Join the innovative team at MicroTransponder, Inc. as a Therapy Development Specialist in the Greater Chicago Area, where your passion for supporting patients and enhancing clinical outcomes will directly impact the lives of those using Vivistim®’s Paired VNS™ Therapy. In this engaging role, you'll become the go-to expert, navigating the intricate pathways of patient care from education to insurance support, training, and rehabilitation. With your background in Occupational or Physical Therapy, you’ll be instrumental in driving patient satisfaction and meeting key metrics alongside the Territory Manager. Your daily activities will include building strong relationships with rehabilitation facilities and healthcare providers, ensuring that every patient understands how to access and effectively use the Vivistim technology. Additionally, you’ll communicate the unique benefits of our therapy to various stakeholders, conduct impactful product presentations, and gather invaluable market feedback. If you're ready to excel in a role that requires daily travel, a proactive approach to problem-solving, and a commitment to clinical excellence, then this position is perfect for you. With a competitive salary of $90,000-$100,000 and a generous benefits package, including unlimited PTO and a 401(k) plan with company matching, MicroTransponder is dedicated to supporting the well-being of our employees just as fiercely as we support our patients. Come be part of a mission that matters!

Frequently Asked Questions (FAQs) for Therapy Development Specialist, Medical Device (Greater Chicago Area) Role at MicroTransponder
What are the key responsibilities of a Therapy Development Specialist at MicroTransponder?

The Therapy Development Specialist at MicroTransponder is responsible for enhancing the patient experience and clinical outcomes for Vivistim patients through effective engagement with patients, caregivers, and healthcare providers. This position involves educating patients and healthcare partners about Vivistim therapy, developing strategic territory plans, and achieving sales goals. The TDS effectively advocates for access to therapy and builds relationships within rehabilitation facilities to ensure high patient satisfaction and successful therapy adoption.

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What qualifications are required for the Therapy Development Specialist position at MicroTransponder?

For the Therapy Development Specialist role at MicroTransponder, candidates must possess a degree in Occupational or Physical Therapy, with a neuro-focused training background preferred. A minimum of 3-5 years of documented clinical or sales experience is required, ideally in the Physical Medicine & Rehabilitation field. Candidates must also demonstrate strong interpersonal skills and the ability to communicate complex medical information effectively to various stakeholders.

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How does the Therapy Development Specialist at MicroTransponder contribute to patient education?

In the position of Therapy Development Specialist at MicroTransponder, you're expected to provide comprehensive education to patients and caregivers regarding the Vivistim therapy process. You will assist patients at each stage, from initial understanding of therapy to ongoing support for device maintenance and rehabilitation, ensuring they feel confident and informed throughout their treatment journey.

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What are the travel requirements for the Therapy Development Specialist role at MicroTransponder?

In the Therapy Development Specialist position at MicroTransponder, daily travel is required within your defined geographic area. There may also be opportunities for business travel up to 30% outside of this area, including attendance at industry meetings and trade shows, all of which are essential for developing relationships with healthcare providers and expanding the accessibility of Vivistim therapy.

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What kind of work environment can a Therapy Development Specialist expect at MicroTransponder?

At MicroTransponder, Therapy Development Specialists work in a dynamic environment that fosters collaboration and innovation. You will engage with a diverse team, interact with various healthcare professionals, and play a critical role in advocating for patient access to groundbreaking therapy. The company promotes a culture of continuous learning and supports its employees with a competitive benefits package, including opportunities for professional growth.

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Common Interview Questions for Therapy Development Specialist, Medical Device (Greater Chicago Area)
Can you explain your understanding of Vivistim® therapy?

When answering this question, you should highlight the key features of Vivistim® therapy, particularly its role in supporting patients in rehabilitation through the application of Paired VNS™ Therapy. Discuss how it is designed to improve clinical outcomes and the importance of patient education and engagement throughout the therapy process.

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What strategies would you use to approach healthcare facilities as a Therapy Development Specialist?

Showcase how you would establish relationships with decision-makers in rehabilitation facilities, focusing on empathy and effective communication. Discuss developing tailored presentations that emphasize patient success stories and the clinical benefits of the Vivistim therapy to engage these facilities effectively.

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How do you prioritize your activities when managing multiple accounts?

Discuss your approach to organization and time management, emphasizing the use of tools such as CRM systems like Salesforce for tracking progress, setting reminders, and maintaining communication. Illustrate with an example of how you've successfully juggled multiple accounts or projects in a previous role.

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What experience do you have in educating patients and healthcare providers?

Offer specific examples from your past experiences where you successfully educated a patient or provider about a complex medical device or therapy. Highlight your communication skills, adaptability, and thorough understanding of patient care principles, showing how this experience aligns with the needs of the Therapy Development Specialist role.

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Describe a time you exceeded sales expectations or achieved an important goal.

Share a story demonstrating your sales strategy, persistence, and creativity in overcoming obstacles. Use metrics to quantify your success, whether through sales growth numbers or new accounts gained, and explain how those results positively impacted the organization.

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How do you stay updated on advancements within the healthcare and medical device industry?

Articulate how you engage with industry publications, attend conferences, participate in webinars, or network with other professionals. Emphasize your commitment to continuous learning and how this knowledge enables you to advocate for patients effectively.

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What role does collaboration play in your work, particularly in a cross-functional team setting?

Explain how you prioritize collaboration by sharing examples of how you worked with other departments, such as sales, marketing, or clinical teams. Highlight effective communication skills and your ability to bring together diverse perspectives to enhance patient outcomes.

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What approaches do you take to training rehabilitation staff on new therapies?

Demonstrate your training philosophy by discussing methods you use to engage staff members, such as hands-on demonstrations, question-and-answer sessions, or providing written materials. Emphasize the importance of easing any concerns about new therapies and fostering a culture of openness.

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How would you deal with a difficult healthcare provider or patient?

Illustrate your conflict resolution skills by providing an example where you successfully navigated a challenging situation. Discuss your approach to understanding their concerns and finding common ground to foster positive communication and resolution.

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Why do you see yourself as a good fit for the Therapy Development Specialist role at MicroTransponder?

Tie your personal values and experiences to MicroTransponder’s mission by explaining how your background in therapy and sales align with the company's goals. Highlight your passion for patient advocacy and your commitment to ensuring the success of innovative therapies.

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MicroTransponder®, Inc. is a privately held, global medical device company based in Austin, Texas, committed to developing research-based neuroscience solutions. The company focuses on restoring independence and dignity for people suffering from n...

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March 21, 2025

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