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Store Manager in Training

Company Description

Are you looking to jumpstart your career? Are you interested in becoming a leader in retail? Do you enjoy working with customers and solving problems? We are looking to build a team to serve our guests and if you want to show us what you are made of - we are looking for you to become our next Store Manager! Candidates will participate in a five-week onboarding and training program.

Benefits you will also become eligible to receive:

  • Performance based incentives 
  • Paid vacation and holidays 
  • 401k eligibility immediately upon hire
  • Direct Deposit
  • Employee Discounts
  • Healthcare, Vision, and Dental 
  • Employee Access Perks
  • Career Advancement Opportunities  

Job Description

Compensation Range: $65,000-75,000/year based upon experience. Additional performance-based incentives are also eligible for this role. 

Job Description

We are seeking a motivated and customer focused Store Manager in Training to join our team! This role offers an exciting opportunity for an individual to develop their retail skills and grow their career in a dynamic retail environment. Candidates will participate in Monro's 5-week Store Manager Training and Onboarding Program. The onboarding and training program will help you to:

  • Oversee daily operations and ensure excellent customer service
  • Implement company policies, procedures, and best practices
  • Lead and motivate store teammates, including training, scheduling, and drive productivity
  • Contribute to inventory management, including inventory control, proper ordering, receiving, and loss prevention.
  • Assist in meeting sales targets and implementing promotional strategies
  • Ensure store cleanliness, organization, and adherence to safety standards
  • Handle customer inquiries, complaints, and concerns professionally and efficiently
  • Support cash management procedures and accurate financial reporting
  • Participate in ongoing training and development programs to enhance management skills
  • Drive store success by fostering a collaborative and high-performing team culture.
  • Leverage data and insights to implement innovative strategies that boost sales and enhance the guest experience.
  • Be a role mode of operational excellence, ensuring the store runs smoothly and meets all company standards.

Qualifications

Qualifications

  • 1-2 years of experience in retail or a related industry; previous supervisory or management experience preferred
  • High school diploma or equivalent is required; bachelor’s degree in business administration or related field is preferred.
  • Strong customer service skills with a focus on creating positive shopping experiences
  • Proficiency in sales techniques and ability to meet sales targets
  • Experience with inventory management and loss prevention strategies
  • Excellent cash handling skills and familiarity with Point of Sale (POS) systems
  • Proficient in Microsoft Office Suite for reporting and communication purposes
  • Strong leadership and team-building abilities
  • Excellent organizational and time management skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Physical ability to stand for extended periods and lift up to 25 pounds

Additional Information

Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.  

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. At Monro, your career path is limitless. Through Monro University, you will gain access to cutting-edge courses, industry recognized certifications, and mentorship from experienced leaders. Whether you aspire to lead a region or specialize in operations, we’ll support your journey every step of the way.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Average salary estimate

$70000 / YEARLY (est.)
min
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$65000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager in Training , Monro, Inc.

Are you ready to kickstart your career and become a pivotal leader in retail? Monro, located in Parma, OH, is on the lookout for an enthusiastic Store Manager in Training who is eager to grow and embrace new challenges! This role not only offers an exciting opportunity to delve into the dynamic world of retail but also sets you up for long-term career advancement through our comprehensive five-week onboarding and training program. As a Store Manager in Training, you’ll dive into overseeing daily operations and delivering exceptional customer service, while implementing company policies and motivating your team. Collaborate with your colleagues to ensure inventory is well-managed, sales targets are met, and the store shines with cleanliness and organization. You’ll be the driving force behind creating a positive shopping experience and fostering a high-performing team culture. Plus, with a competitive salary range of $65,000 to $75,000, along with performance-based incentives and excellent benefits, we’re committed to setting you up for success. Your journey with Monro will include continuous personal development through ongoing training, and we strongly believe in promoting from within, providing you with limitless career paths. If you have 1-2 years of retail experience, strong leadership passion, and a love for customer service, we want to hear from you! Joining Monro means becoming part of a community focused on excellence and growth. Are you ready to take that next step in your career with us?

Frequently Asked Questions (FAQs) for Store Manager in Training Role at Monro, Inc.
What are the key responsibilities of a Store Manager in Training at Monro?

As a Store Manager in Training at Monro, you will play an integral role in overseeing daily operations, ensuring excellent customer service, and implementing company policies and procedures. Additionally, you will lead and motivate your team, manage inventory, assist in meeting sales targets, and uphold cleanliness and safety standards in the store.

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What qualifications do I need to be a Store Manager in Training at Monro?

To qualify for the Store Manager in Training position at Monro, you should have 1-2 years of experience in retail or a related industry, with previous supervisory experience preferred. A high school diploma is required, while a bachelor's degree in business administration is a plus. Strong customer service skills and proficiency in inventory management are also essential.

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What is the training process for a Store Manager in Training at Monro?

At Monro, new Store Managers in Training will participate in a comprehensive five-week onboarding and training program. This program is designed to equip you with the skills necessary to manage daily operations, improve customer service, and cultivate a high-performing team culture, ultimately setting you up for long-term success.

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What benefits does Monro offer for Store Manager in Training positions?

Monro offers a competitive salary range for the Store Manager in Training position, alongside enticing benefits such as performance-based incentives, paid vacation and holidays, 401k eligibility, direct deposit, employee discounts, and healthcare coverage that includes vision and dental.

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How can a Store Manager in Training advance their career at Monro?

At Monro, career advancement opportunities for Store Managers in Training are abundant. By participating in Monro University courses and pursuing on-the-job training and company-sponsored certifications, you can develop essential skills and leadership capabilities that will empower you to take on higher roles within the company.

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Common Interview Questions for Store Manager in Training
How do you handle difficult customer situations as a Store Manager in Training?

In answering this question, showcase your problem-solving skills and ability to stay calm under pressure. Provide a specific example of a time you successfully resolved a challenging customer issue, emphasizing empathy, communication, and the importance of upholding a positive shopping experience.

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Can you describe your leadership style as a Store Manager in Training?

When discussing your leadership style, focus on your ability to motivate and inspire your team. Highlight your commitment to collaborative teamwork and fostering a supportive environment where employees feel encouraged to share ideas and contribute to store success.

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What strategies would you use to meet sales targets?

Address this question by discussing your understanding of sales techniques, data analysis, and promotional strategies. Offer examples of past experiences where you successfully implemented strategies that resulted in meeting or exceeding sales goals, showcasing your proactive approach.

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How do you prioritize tasks when managing the store?

Effective prioritization is critical in retail management. Discuss your ability to identify urgent tasks and balance day-to-day responsibilities alongside long-term objectives. Provide an example of how you’ve effectively managed your time and resources in previous roles.

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What experience do you have with inventory management?

When answering this question, share your experiences with inventory control, loss prevention strategies, and managing stock levels. Mention specific tools or methods you’ve used to ensure effective inventory management and how this contributes to overall store success.

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How would you train and motivate your team as a Store Manager?

Discuss the importance of tailored training approaches based on individual team members' strengths and weaknesses. Emphasize your ability to foster a positive and inclusive environment, where team members feel valued and motivated to achieve shared goals.

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Can you give an example of how you handled a significant change in store policy?

Focus on a specific instance where you had to adapt to policy changes and communicate these changes effectively to your staff. Explain the steps you took to ensure a smooth transition, addressing both challenges and successful outcomes.

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What role does customer feedback play in your management approach?

Customer feedback is crucial for improving store operations. Illustrate your commitment to using feedback to enhance service quality and address potential issues. Mention ways you’ve implemented changes based on customer insights in your past experiences.

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How do you ensure compliance with safety standards in the store?

Safety standards are paramount in retail. Discuss your familiarity with safety regulations and how you implement and monitor compliance within your team. Provide examples of training sessions or protocols you’ve established to promote a safe shopping environment.

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What growth opportunities do you see for a Store Manager in Training?

Talk about your ambition and the proactive approach you plan to take in your role. Mention the importance of continuous learning, pursuing additional training, and being open to feedback as ways to identify and seize growth opportunities within the organization.

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Founded in 1957 and headquartered in Rochester, New York, Monro, Inc is a chain of automotive repair centers. The company provides services for automotive under car repair and tire sales .

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Full-time, on-site
DATE POSTED
March 23, 2025

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