Automotive Biller/ License and Title Clerk - job 1 of 2

As an Automotive Biller / License and Title Clerk at Motor Werks, your primary responsibilities will include processing vehicle sales transactions accurately, preparing and submitting legal documents for DMV registration and titling, and maintaining compliance with state and federal regulations. You will also work closely with the sales and finance teams to ensure all vehicle sale paperwork is accurate and promptly address any title or billing discrepancies.

Motor Werks seeks candidates for the Automotive Biller / License and Title Clerk position who have prior experience in automotive billing, licensing, and title processing. Knowledge of DMV rules and regulations, attention to detail, and proficiency with dealership software systems are crucial. Excellent communication skills and the ability to manage multiple tasks under tight deadlines will also help you succeed in this role.

Joining Motor Werks as an Automotive Biller / License and Title Clerk means you will not only receive a competitive salary ranging from $19 to $25 per hour, but you'll also enjoy a comprehensive benefits package. We promote growth opportunities within the Murgado Automotive Group and provide ongoing training and development, ensuring our team members have the tools they need to excel in their careers.

At Motor Werks, we pride ourselves on creating a professional and supportive work environment for everyone, including our Automotive Biller / License and Title Clerks. We encourage collaboration and open communication among team members. You'll be surrounded by a world-class team and have access to luxury automotive brands while receiving the training and support needed for your professional growth.

The work culture at Motor Werks is dynamic and collaborative, specifically designed for individuals who thrive in a fast-paced environment. As an Automotive Biller / License and Title Clerk, you will join a diverse team that values inclusivity, teamwork, and continuous development. We are committed to creating an inclusive atmosphere for all employees, empowering you to contribute your best.

When answering this question, provide an overview of your relevant experience in automotive billing and title processing. Highlight specific tasks you have performed, such as preparing documents for vehicle sales or managing licensing requirements, and discuss the software or systems you've used to complete these responsibilities.

To ensure accuracy, explain your approach to double-checking documents and your method for cross-referencing information. Share any previous experiences where your attention to detail helped prevent errors or resolve discrepancies effectively.

Discuss your proactive approach to staying updated on DMV rules and regulations, such as attending workshops, following industry news, or participating in training sessions. Emphasize the importance of continuous learning in your role as an Automotive Biller / License and Title Clerk.

Share a specific example of how you approached a billing discrepancy, including the steps you took to investigate the issue and communicate with the relevant parties. Highlight your problem-solving skills and how your resolution benefited the dealership.

Explain your time management strategies, such as creating to-do lists or using software tools, and how you assess which tasks are most urgent. Give examples of how you've successfully juggled multiple responsibilities in a previous role.

Enumerate the dealership software systems you've used in your previous roles, emphasizing any that are particularly relevant for an Automotive Biller / License and Title Clerk position. Discuss your proficiency level and how you leverage these systems to improve efficiency.

Talk about your collaborative experiences with sales and finance teams, detailing how you communicated to ensure a seamless vehicle transaction process. Focus on the importance of teamwork and how you any conflicts were resolved efficiently.

Share your perspective on which skills are most valuable in this role and why. You might value attention to detail, communication skills, or knowledge of automotive regulations. Illustrate your answer with examples of how you've applied these skills.

Discuss your customer service approach by highlighting empathy, active listening, and clear communication. Provide an example of a time when you diffused a tense situation and resolved the customer’s issue positively.

Share your personal motivations, whether it be a passion for the automotive industry, interest in legal compliance, or the satisfaction of problem-solving. Relate how this motivation drives you to excel and continuously improve in your role.