Supply Chain Business Solutions Lead

The Supply Chain Business Solutions Lead at Atlas Energy Solutions is responsible for overseeing customer inquiries, processing purchase orders, and maintaining strong vendor relationships. This includes data management, performance tracking, and ensuring accurate shipment documentation. The role is pivotal in streamlining operations and providing exceptional customer service.

To apply for the Supply Chain Business Solutions Lead position at Atlas Energy Solutions, candidates should possess a Bachelor’s degree in Supply Chain or a related field, along with 2+ years of industry experience. Strong analytical skills, proficiency in Excel, and excellent communication abilities are essential for success in this role.

Atlas Energy Solutions prioritizes employee well-being for the Supply Chain Business Solutions Lead by offering 100% covered medical, dental, and vision insurance, alongside a competitive 401K plan with company matching and immediate vesting. Additionally, employees benefit from generous paid time off and over 15 company-paid holidays.

Essential skills for the Supply Chain Business Solutions Lead role at Atlas Energy Solutions include strong data analysis capabilities, problem-solving skills, and an ability to communicate professionally. Familiarity with customer service principles and vendor management processes is also crucial to ensure efficiency in supply chain operations.

As a Supply Chain Business Solutions Lead at Atlas Energy Solutions, you can expect to be part of a collaborative and supportive work culture. The company values innovation, excellence, and strong team dynamics, ensuring that employees feel welcome and are motivated to contribute to the team's success.

In answering this question, emphasize specific roles where you managed inventory, customer expectations, or vendor relationships. Highlight any metrics or outcomes that demonstrate your impact, such as improvements in delivery timelines or cost savings.

Discuss your systematic approach to resolving such issues. Explain how you would analyze the order details, communicate with the customer and relevant departments, and ensure a swift resolution while maintaining a positive customer relationship.

Share your familiarity with KPI tracking tools and Excel analytics. Discuss how you develop reports to monitor efficiency and identify areas for improvement while ensuring data accuracy throughout the process.

Describe your strategies for maintaining open communication, setting clear expectations, and ensuring compliance with goals. Cite examples where your relationship-building efforts led to improved supply chain efficiency.

Discuss any relevant software or tools you've utilized for order management, data analysis, or inventory tracking. Mention your willingness to learn new technologies and adapt to software used at Atlas Energy Solutions.

Share your methods for assessing urgency and importance. Discuss how you balance short-term needs with long-term supply chain goals, using tools or strategies to keep track of your priorities.

Provide a specific example of a process you enhanced, detailing the issue, your solution, and the positive outcome. Use metrics or feedback to quantify your success where possible.

Talk about your attention to detail and processes you put in place to validate data entries. Mention any audits or checks you implement to safeguard the accuracy of supply chain information.

Emphasize the importance of customer service in maintaining loyalty and satisfaction. Discuss how a well-managed supply chain contributes directly to an excellent customer experience.

Share your coping strategies, such as time management and maintaining a solution-focused mindset. Discuss how you remain calm and effectively lead your team during high-pressure situations.