Technical Programme Manager

As a Technical Programme Manager at Naked Wines, your primary responsibilities involve leading a high-impact, multi-year digital transformation program. This includes managing project governance, aligning diverse teams through effective communication, tracking milestones and deliverables, and proactively identifying risks. You will also be responsible for maintaining project documentation and facilitating financial and progress reviews to ensure stakeholders are informed and engaged. Your role is vital in turning ambitious plans into structured action.

To thrive in the Technical Programme Manager role at Naked Wines, candidates should have substantial experience managing large-scale transformation initiatives, particularly in digital or technology sectors. Essential qualifications include exceptional organizational skills, proficiency in project planning tools, experience in Agile or Scrum methodologies, and strong stakeholder management capabilities. Familiarity with financial oversight and reporting will also be beneficial, as will the ability to collaborate across various departments.

The Technical Programme Manager at Naked Wines acts as the connective tissue among various teams, including tech, product, marketing, and finance. By fostering collaboration and ensuring clear communication, this role helps to align diverse priorities and address challenges proactively. You will engage with cross-functional teams to ensure everyone is focused on shared goals and to drive new ways of working that enhance efficiency and innovation.

Naked Wines offers a dynamic working environment for its Technical Programme Manager, with a hybrid working model that allows flexibility. Typically, this role involves spending two days a week in our London office and occasional travel to Norwich. The team culture is supportive and inspiring, fostering both personal and professional growth while maintaining a keen focus on delivering exceptional service and products.

At Naked Wines, we believe in empowering our employees, and as a Technical Programme Manager, you will have access to a £300 annual personal development budget. This is designed to support your continuous learning and growth, whether it's attending conferences, enrolling in courses, or pursuing certifications. We genuinely encourage you to pursue your dreams and provide resources to help you achieve them.

In a large-scale transformation program, I prioritize tasks by first understanding the overarching goals and timelines. I utilize tools such as project roadmaps to break down objectives into actionable steps, assign responsibilities, and determine dependencies. Regular stakeholder meetings help to reassess priorities as the context evolves, ensuring that we stay aligned with the strategic vision.

Certainly! In my previous role, I led a cross-functional team through a major product launch. I first established clear communication channels and weekly check-ins to monitor progress. By fostering an open environment for feedback, I encouraged team members to share their insights and concerns. This collaboration led to innovative solutions and ultimately contributed to a successful launch that surpassed our expectations.

To manage stakeholder expectations effectively, I focus on clear and transparent communication. Regular updates on project status, challenges, and changes in priorities are essential. I set realistic timelines and ensure that stakeholders understand any risks involved. Additionally, I involve them in key decisions to foster a sense of ownership and trust throughout the project.

Risk management starts with proactively identifying potential risks and assessing their impact and likelihood. I maintain a risk register and regularly review it throughout the project lifecycle. By developing contingency plans for high-risk areas and involving my team in this process, we can effectively mitigate risks as they arise and ensure project continuity.

During project meetings, I use facilitation techniques such as setting clear agendas, encouraging open dialogue, and employing active listening. Utilizing tools like brainstorming sessions and decision matrices helps to engage participants and ensures diverse perspectives are considered. My goal is to create an inclusive environment where everyone feels their contributions are valued.

I measure success through clearly defined Key Performance Indicators (KPIs) that align with the program’s objectives. Regular progress reviews and feedback from stakeholders can provide insight into how well we're meeting our goals. I also evaluate the overall impact on the organization and its alignment with strategic business outcomes.

I have extensive experience with Agile methodologies, including Scrum and Kanban. I’ve led teams through Agile transformation efforts, ensuring adoption of frameworks that best suit our projects. By promoting iterative development and facilitating regular sprint retrospectives, I’ve witnessed increased collaboration and adaptability within teams.

Handling disagreements within my team involves creating an open forum for discussion where all parties can express their viewpoints. I focus on understanding different perspectives and facilitating a constructive dialogue aimed at finding common ground. If needed, I can mediate the discussion to ensure it remains respectful and solution-oriented.

The key qualities of a successful Technical Programme Manager include strong leadership, excellent communication skills, and the ability to think strategically while managing details. I believe that adaptability and a collaborative spirit are also essential, as well as a commitment to fostering an inclusive team environment where innovation and growth are prioritized.

I am drawn to Naked Wines because of its innovative approach to the wine industry and its commitment to customer satisfaction. The opportunity to lead transformative projects that will shape the future of such a dynamic company excites me. I align closely with your values of collaboration and growth, and I am eager to contribute to sharing Naked Wines' best-kept secrets with the world.