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Licensed Optician - job 1 of 5

Company Description

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Meet National Vision’s sales and company objectives including average sale and feature percentages.
  • Follow the Eyeglass World “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
  • Assist with dispensing eyeglasses and contact lenses to customers.
  • Perform insertion and removal training of contact lenses to customers as permitted/required by state law.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Maintain awareness of same day service using “Ready When Promised” production board.
  • Complete inventory count and replenish stock as necessary.
  • Mentor potential Apprentice Opticians as permitted by law. 

Qualifications

 Are you the right fit? – The Suitable Talent

  • Previous retail experience preferred, but not required.
  • Maintain license as required by state.
  • Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
  • Strong customer service skills.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Professional attitude and appearance. 

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

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What You Should Know About Licensed Optician, National Vision

Looking to become a Licensed Optician? Join the dynamic team at Eyeglass World in Naples, FL, where we genuinely believe that everyone deserves to see their best to live their best. As part of National Vision, one of the largest optical retailers in the U.S., we pride ourselves on providing top-notch eye care and eyewear solutions to our customers. In this role, you’ll have the exciting responsibility of selling, fitting, and dispensing eyeglasses and contact lenses while ensuring a warm and welcoming atmosphere for everyone who walks through our doors. You’ll interact with customers directly, helping them understand the importance of eyeglass and contact lens care, as well as guiding them through the process of using these products. Plus, you’ll have the opportunity to mentor aspiring Apprentice Opticians along the way! We’re all about providing a competitive edge for our team members, offering impressive benefits packages, Sunday off, and a supportive work environment that fosters professional growth. With ongoing training programs and promotional opportunities, your career as a Licensed Optician at Eyeglass World can truly flourish. If you have strong selling skills, excellent customer service abilities, and a professional attitude, we want to hear from you! Join us in making eye care affordable and accessible—after all, when our customers see their best, they live their best!

Frequently Asked Questions (FAQs) for Licensed Optician Role at National Vision
What are the responsibilities of a Licensed Optician at Eyeglass World?

As a Licensed Optician at Eyeglass World, your main responsibilities will include selling, fitting, and dispensing eyewear to customers, educating them on eyeglass and contact lens care, performing insertion and removal training of contact lenses, maintaining organized patient records, and mentoring Apprentice Opticians as permitted by law. Your role is essential in creating a welcoming environment that upholds the Eyeglass World 'Code of Excellence' and ensures customer satisfaction.

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What qualifications do I need to apply for the Licensed Optician position at Eyeglass World?

To qualify for the Licensed Optician position at Eyeglass World, you must maintain a valid optician license as required by your state. Previous retail experience is preferred, but not mandatory. Strong selling skills, excellent customer service abilities, and effective communication skills are essential, as you’ll be providing guidance to customers regarding their eyewear needs.

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What benefits can I expect as a Licensed Optician at Eyeglass World?

Eyeglass World offers a comprehensive benefits package for Licensed Opticians, which includes competitive compensation with bonus potential, health and dental insurance, a 401k retirement savings plan with a company match, flexible spending accounts, and generous paid personal time off. Additionally, team members enjoy an employee eyewear discount and the chance for professional growth through training and promotional opportunities.

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How does Eyeglass World ensure a positive customer experience for Licensed Opticians?

At Eyeglass World, we follow the 'Code of Excellence,' which emphasizes creating a warm and welcoming atmosphere for customers. Licensed Opticians are trained to provide outstanding customer service, educating clients on proper eyewear use, and ensuring that all interactions are positive. This commitment to excellence is what keeps our customers returning and satisfied.

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Is there room for career advancement as a Licensed Optician at Eyeglass World?

Absolutely! Eyeglass World believes in fostering professional growth for its employees. As a Licensed Optician, you'll have access to various training programs and educational courses that can help you advance in your career. Many of our team members have found opportunities for promotions from within, so with dedication and hard work, you can expect to see your career evolve at Eyeglass World.

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Common Interview Questions for Licensed Optician
What led you to become a Licensed Optician?

When answering this question, tie your passion for eye care and helping others to your decision to become a Licensed Optician. Share a personal experience or insight that demonstrates your commitment to providing quality care.

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How do you handle difficult customers?

A good response will showcase your problem-solving skills and patience. Explain a specific situation where you resolved an issue effectively while maintaining professionalism and ensuring the customer left satisfied.

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What strategies do you use to meet sales targets?

Discuss your understanding of product features, your ability to listen to customers' needs, and how you follow up on leads. Emphasize a personalized approach that meets the customer’s needs while aligning with store objectives.

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How do you ensure compliance with opticianry laws?

Emphasize your knowledge of state regulations and the importance of adhering to standards. Discuss how you stay up-to-date with new laws and how you incorporate these into your daily duties as a Licensed Optician.

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Can you explain a time you educated a customer about eyewear choices?

Provide a specific example of when you helped a customer understand their options. Discuss how you provided information clearly and effectively, leading to a decision they were happy with.

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What is your experience with contact lens training?

Referring to any formal training or certification you have, discuss how you instruct clients on the proper insertion, removal, and care of contact lenses. Share how you ensure clients feel confident after training.

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How do you handle inventory management?

Explain your previous experience with inventory processes, how you maintain accurate records, and the importance of keeping stock levels balanced to meet customer needs.

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What customer service techniques do you find most effective?

Discuss techniques such as active listening, showing empathy, and creating a personal connection. Provide instances where these techniques resulted in successfully addressing customer concerns.

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What motivates you as a Licensed Optician?

Share your passion for the optical industry and how helping others enhances your motivation. Discuss how meeting customer needs and achieving satisfaction drives your work ethic.

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Why do you want to work at Eyeglass World specifically?

Tailor your response to Eyeglass World’s values and mission. Highlight aspects like their customer-centric approach, availability of growth opportunities, and the sense of community they foster, which resonates with your career aspirations.

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Our Mission: We help people by making quality eye care and eyewear more affordable and accessible. Our Vision: We believe everyone deserves to see their best to live their best. Our Values: Empowered to do what's right, committed to creating ha...

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DATE POSTED
April 10, 2025

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