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Business Development Manager - Diamond

Business Development Manager/ Co-Pilot 

Reporting Manager: Category Manager
Location: Remote

About the Role

As a Supplier Business Development Manager reporting to the Supplier Category Manager, you’ll play a critical role in growing and managing our supplier base for the B2B diamond marketplace. This role is for a driven, strategic professional who excels in building supplier relationships, optimizing their performance, and aligning their products with market needs. You’ll act as a revenue co-pilot for suppliers, working closely with them from onboarding through sustained success. Your work will ensure that our platform offers the best quality, selection, and value for buyers, creating a dynamic and profitable environment for both suppliers and our business.

What You’ll Do

In this role, you’ll identify, onboard, and support high-potential suppliers while maximizing their sales growth and ensuring quality and inventory alignment with customer demand. You will act as both a consultant and a coach, guiding suppliers to optimize their product offerings, pricing, and availability. Your insights and proactive support will be instrumental in helping suppliers grow on our platform, creating value and a seamless experience for buyers

Responsibilities

  • Supplier Acquisition and Onboarding: Identify and onboard high-quality suppliers that align with category standards. Communicate marketplace value propositions clearly and drive their engagement with our platform.

  • Account Management and Supplier Support: Build strong, consultative relationships with suppliers to ensure alignment with business goals. Act as a primary point of contact for their growth, success, and troubleshooting needs. Work hand in hand with tech and customer support teams to ensure every interaction is seamless. 

  • Performance Analysis and Reporting: Use data to assess supplier performance, identify growth opportunities, and provide actionable feedback on selection, pricing, and quality metrics.

  • Sales Enablement and Revenue Growth: Drive suppliers to meet revenue targets by optimizing product assortment, pricing, and inventory levels. Promote express stock initiatives to ensure fast delivery options.

  • Quality and Compliance Oversight: Work closely with suppliers to maintain high-quality standards, minimizing return rates and customer complaints through proactive quality assurance.

  • Cross-Functional Collaboration: Partner with category management, product, and operations teams to align on category objectives, drive buyer engagement, and support product marketing initiatives.

  • Supplier Training and Development: Develop training resources and guides to help suppliers understand best practices for product listing optimization, quality control, and category-specific performance metrics.

  • Growth Strategy Implementation: Implement growth initiatives based on category OKRs, aiming for increased active suppliers and improved supplier performance on key metrics (availability, sold-out rates, and express sales).

Your Qualifications and Experience

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.

  • 4-7 years of experience in account management, sales, business development, or a related role, ideally within B2B marketplaces or e-commerce.

  • Strong Communication Skills: Exceptional relationship-building and communication abilities, with a consultative approach to supplier management.

  • Data-Driven Mindset: Proficiency in using data and analytics to guide decisions and performance improvements.

  • Customer-Centric & Quality-Oriented: A commitment to ensuring the highest quality standards and a positive customer experience through strong supplier support.

  • Self-Starter with Growth Focus: Highly motivated to achieve targets, with a proactive approach to problem-solving and supplier growth.

Preferred Qualifications

  • Experience in B2B marketplaces, luxury retail, or tech-enabled marketplaces.

  • Familiarity with supply chain processes and inventory management.

  • Proven success in driving revenue growth and optimizing supplier performance.

If you’re ready to take on a dynamic role with opportunities to shape supplier success in a fast-growing marketplace, we’d love to hear from you! This position is perfect for someone who enjoys both the strategic and relational aspects of supplier development, with a passion for driving measurable impact.



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Average salary estimate

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What You Should Know About Business Development Manager - Diamond, Nivoda

We are thrilled to announce a fantastic opportunity for a Business Development Manager at our innovative company in Mumbai. In this dynamic role, you'll collaborate directly with our Supplier Category Manager, acting as a pivotal force in amplifying our B2B diamond marketplace. If you are a strategic thinker with a passion for nurturing supplier relationships, this might be the perfect job for you! You’ll be taking charge of onboarding high-potential suppliers, maximizing their growth, and ensuring their offerings meet customer needs. Your unique insights will not only guide suppliers through the complexities of product optimization but also drive revenue growth and enhance customer satisfaction. By leveraging your strong communication skills and data-driven mindset, you'll build consultative relationships that ensure alignment with business objectives. Whether you’re providing actionable feedback or working hand-in-hand with tech and customer support teams, your focus will be on creating a seamless experience for both suppliers and buyers. Additionally, your expert training resources will empower suppliers with best practices that enhance their product listings, leading to increased sales and customer retention. So, if you possess 4-7 years of experience in account management or business development within B2B marketplaces, and you thrive in fast-paced environments, we’d love to see you join our resourceful team and help shape the future of our platform together!

Frequently Asked Questions (FAQs) for Business Development Manager - Diamond Role at Nivoda
What are the responsibilities of a Business Development Manager at our company?

As a Business Development Manager at our company, your primary responsibility is to onboard and support high-potential suppliers in the B2B diamond marketplace. You'll manage supplier relationships, optimize their performance, and align their offerings with market demands. Your role includes analyzing data to assess supplier success, driving sales growth through effective strategies, and collaborating cross-functionally with various teams.

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What qualifications are needed for the Business Development Manager position?

To excel as a Business Development Manager at our company, candidates should have a Bachelor's degree in Business, Marketing, or a related field, along with 4-7 years of relevant experience in account management or business development. Exceptional communication skills, a customer-centric approach, and a strong proficiency in data analysis are essential for success in this role.

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How does the Business Development Manager contribute to supplier growth?

The Business Development Manager plays a crucial role in driving supplier growth by providing ongoing support and consulting to optimize their product offerings and pricing strategies. By leveraging insights from performance data, you guide suppliers to improve their inventory alignment with customer demand, thus enhancing their sales and profitability on our platform.

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What does a typical day look like for a Business Development Manager in our B2B marketplace?

A typical day for a Business Development Manager involves identifying new high-quality suppliers, engaging with them to understand their needs, analyzing performance metrics, and collaborating with internal teams to ensure seamless onboarding and support. You’ll engage in meetings with suppliers, conduct training sessions, and evaluate market trends to provide actionable feedback that drives supplier success.

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What is the work environment like for a Business Development Manager at our company?

At our company, the work environment is dynamic, engaging, and collaborative. As a Business Development Manager, you'll have the autonomy to set your strategies while working closely with cross-functional teams. The focus is on fostering strong supplier relationships and driving growth, making it a rewarding setting for those passionate about supplier development.

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Common Interview Questions for Business Development Manager - Diamond
How do you structure your approach to onboarding new suppliers?

When onboarding new suppliers, I focus on establishing clear communication and expectations from the start. I tailor the onboarding process to each supplier's specific needs and ensure they understand our marketplace's value propositions thoroughly. Building a foundation of trust is crucial to facilitate a smoother integration and to encourage openness during our collaboration.

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Can you explain how you leverage data in your role as a Business Development Manager?

I leverage data by continuously monitoring supplier performance metrics and analyzing trends related to product offerings and sales. This data-driven approach allows me to provide actionable insights and recommendations to suppliers, helping them make informed decisions that enhance their growth and align better with market demands.

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What strategies do you use to maintain strong relationships with suppliers?

I prioritize open lines of communication and regular check-ins to maintain strong relationships with suppliers. Additionally, I use a consultative approach, actively seeking their feedback and involving them in decision-making processes. Celebrating their successes and addressing challenges together fosters trust and collaboration.

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How do you ensure the quality of the products supplied?

I ensure product quality by establishing clear quality standards and performing regular performance reviews with suppliers. I also collaborate closely with them to conduct training sessions on best practices in quality control and provide them with valuable feedback based on customer responses and return rates.

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Describe a time when you helped a supplier improve their sales performance.

I once worked with a supplier who was struggling with inventory issues. By analyzing their sales data, I recommended optimizing their product assortment and aligning stock levels with buying trends. This resulted in a significant increase in sales and a reduction in out-of-stock situations, directly contributing to their revenue growth.

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What approaches do you take to support diverse suppliers?

Supporting diverse suppliers is a priority for me. I take the time to understand their unique challenges and opportunities, providing tailored resources and support to help them succeed in our marketplace. This includes offering training specific to their product categories and advocating for their needs within our organization.

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How do you handle conflicts with suppliers?

When conflicts arise, I first ensure to listen to the supplier's perspective openly. I approach the situation collaboratively, seeking mutually beneficial solutions that address their concerns while aligning with our business goals. Clear, respectful communication is key to resolving any issues effectively.

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What tools or software do you use to monitor supplier performance?

I utilize various analytics tools to track supplier performance, including dashboards that present real-time data on sales, inventory levels, and return rates. These tools allow me to identify trends quickly and communicate relevant insights and action points to suppliers effectively.

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How do you encourage suppliers to innovate their product offerings?

I encourage suppliers to innovate by sharing market trends and customer feedback with them. I facilitate brainstorming sessions to discuss potential new products or enhancements to existing offerings, as well as providing them with insights on competitive strategies to inspire their development cycles.

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What is your approach to training suppliers on best practices?

My approach to training involves creating comprehensive resources that outline best practices in areas like product listing optimization, quality control, and leveraging promotional strategies. I prefer interactive training sessions where suppliers can ask questions, share ideas, and receive immediate feedback on their specific needs.

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DATE POSTED
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