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Compliance Specialist

About OnePay

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.

Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:

  • Checking and high-yield savings accounts

  • Domestic and international peer-to-peer payments

  • Credit Builder and credit score monitoring

  • Digital wallet / contactless payment solutions

  • Buy-now-pay-later installment loans at Walmart

Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!

The role

As a Compliance Specialist, your mandate is to help the company excel in regulatory risk management so we can continue offering high value products while maintaining trust with our customers, our partners, and our external stakeholders, including regulators. This role will impact OnePay's vision by implementing and managing critical elements of risk management including governance and controls processes. You will work closely with the Operations, Servicing, and Product teams working on issues management, complaints remediation, and compliance training. This role reports to the Compliance Governance Lead.

This role is responsible for: 

  • Assisting in the day-to-day oversight and management of OnePay's compliance management system (“CMS”).

  • Developing, executing and managing compliance critical functions, including, complaints, issue management, training.

  • Ensuring compliance by developing and maintaining expertise, up-to-date knowledge of regulatory changes and amended laws.

  • Participating in the development of regulatory and department policies and/or procedures, as well as in the creation and implementation of tools, guides and other resource materials for the first line of defense.

  • Providing compliance and regulatory-risk input and support for all new products, delivery channels, and markets as well as for changes to proprietary systems, technologies and/or processes.

  • Reviewing qualitative and quantitative KPIs and KRIs and identify potential areas of risks to OnePay customers or partners.

  • Additional duties as assigned by your manager

You bring

  • 5-10 Years

  • An act-like-an-owner mentality. We have a bias toward taking action.

  • CRCM or similar compliance certification

  • Experience working with products or businesses in lending, banking, financial services

  • Strategic thinking with the matched ability to deliver compliance improvements and set best in class processes.

  • Strong ability to work in a leadership role and influence peers. Must be able to work collaboratively with the supported businesses, providing guidance and administering policies/procedures as needed in a timely manner.

What We Offer

  • Competitive base salary, stock options, and health benefits from Day 1

  • 401(k) plan with company match

  • Remote-friendly (US), flexible time off (FTO), and opportunities for growth

  • A high-growth, mission-driven, inclusive culture where your work has real impact

Pay Transparency

The estimated annual base salary for this position ranges from $120,000 - $150,000. Pay is generally based upon the level, complexity, responsibility, location and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

Standard Interview Process

  • Initial Interview with Talent Partner

  • Technical or Hiring Manager Interview

  • Team Interview

  • Executive Interview

  • Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance Specialist, OnePay

As a Compliance Specialist at OnePay, you will play an essential role in ensuring our commitment to regulatory risk management while helping us provide valuable financial services to our customers. OnePay is dedicated to creating an inclusive financial environment where individuals can save, spend, borrow, and grow their wealth effortlessly. In this position, you will be instrumental in managing our compliance management system, developing and executing critical compliance functions, and ensuring we meet all the necessary regulations regarding our innovative products. You will collaborate with various teams including Operations, Servicing, and Product to address issues, remedy complaints, and provide compliance training. It's not just about keeping things in check; it’s about sharing your expertise and contributing to OnePay’s mission of delivering exceptional financial solutions to millions. This involves staying up to date with regulatory changes and helping to develop robust policies and procedures. You'll have the opportunity to analyze key performance indicators to detect potential risks and ensure our practices meet the highest standards. If you have an owner’s mindset, strong compliance knowledge, and want to influence an industry-leading company positively, this is your opportunity to make a real impact in the fintech space. Join OnePay, where your expertise will be appreciated, and your growth will be fostered.

Frequently Asked Questions (FAQs) for Compliance Specialist Role at OnePay
What are the main responsibilities of the Compliance Specialist at OnePay?

The Compliance Specialist at OnePay is responsible for overseeing and managing the compliance management system (CMS), developing and executing compliance-critical functions like complaints and issue management, and ensuring we're always in line with regulatory changes. This role involves working closely with multiple teams to build compliance training and create resources for mitigating risks, ensuring both our customers and partners remain protected.

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What qualifications are required for the Compliance Specialist position at OnePay?

To be a successful Compliance Specialist at OnePay, candidates should have 5-10 years of experience in compliance, particularly within financial services. A compliance certification, such as CRCM, is preferred. The role requires strategic thinking, leadership skills for influencing peers, and the ability to collaborate on compliance-related policies and enhancements.

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How does OnePay ensure compliance with regulations in the financial services industry?

OnePay guarantees compliance through rigorous oversight by the Compliance Specialist who manages our compliance management system. This includes keeping abreast of regulatory updates, creating robust policies, and ensuring team-wide compliance training. By continuously analyzing qualitative and quantitative KPIs and KRIs, we can proactively address potential risks to our customers and partners.

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What is the working environment like for the Compliance Specialist at OnePay?

The working environment for a Compliance Specialist at OnePay is remote-friendly, allowing flexibility to work from anywhere in the US. You will be part of a high-growth, mission-driven organization that fosters an inclusive culture and encourages professional growth, making it a perfect place to make an impact in the fintech industry.

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What can a Compliance Specialist expect in terms of career growth at OnePay?

At OnePay, a Compliance Specialist can anticipate significant career growth opportunities within the organization. With our focus on creating a culture of professional development and inclusion, you will find numerous avenues to take on leadership roles, influence compliance processes, and expand your expertise in the fintech space.

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Common Interview Questions for Compliance Specialist
Can you describe your experience with compliance management systems?

In preparing your response, focus on highlighting specific compliance management systems you've worked with in the past. Discuss your role in maintaining or developing these systems and how they impacted the overall compliance landscape of the organization.

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How do you stay updated on regulatory changes that affect financial services?

To answer this question, share the resources and networks you use to stay informed, such as industry publications, webinars, or professional associations. Emphasize your proactive strategy in adapting to these changes and communicating them to your team.

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Can you give an example of a compliance issue you managed effectively?

Prepare a specific scenario where you identified a compliance issue, the steps you took to address it, and the outcome. Focus on your problem-solving skills and your ability to collaborate with other teams.

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What strategies would you implement to improve compliance processes at OnePay?

Reflect on best practices you’ve utilized in your past roles. Tailor your response to OnePay’s mission by discussing innovative compliance tools or methods that align with financial services. Show your enthusiasm for continuous improvement.

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How do you handle pressure and tight deadlines in compliance?

In your response, share your time management techniques and any tools you use to prioritize tasks. Discuss how you maintain a high level of accuracy and attention to detail even when teams are under pressure.

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What does a successful compliance culture look like to you?

Describe a compliance culture that encourages open communication, education, and collaboration. Highlight the importance of everyone in the organization being accountable for compliance to instill a sense of shared responsibility.

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How do you approach training team members on compliance policies?

Discuss your philosophy on compliance training, emphasizing engagement and real-world application. Share any innovative training methods you have employed in the past to ensure compliance understanding among team members.

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What role does technology play in compliance management?

Comment on the current technological trends in compliance management, such as automation or AI, and share your perspective on their effectiveness in streamlining compliance tasks and enhancing monitoring capabilities.

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How would you assist in product development to ensure compliance?

Highlight your ability to collaborate with product teams to integrate compliance measures during the design phase. Emphasize the balance between innovation and regulatory compliance by discussing how you would conduct risk assessments on new products.

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In your opinion, what are the biggest challenges facing compliance in financial services today?

Prepare to discuss key challenges, such as adapting to fast-evolving regulations or managing data privacy. Share insights into how you believe these challenges can be tackled, highlighting both proactive and reactive strategies.

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Mission Driven
Inclusive & Diverse
Growth & Learning
Transparent & Candid
Flex-Friendly
401K Matching
Paid Sick Days
Paid Time-Off
Medical Insurance
Equity
Maternity Leave
Paternity Leave
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 22, 2025

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