Senior Product Designer, Workflows domain

As a Senior Product Designer at PandaDoc, your responsibilities include driving the design vision for the Workflows domain, optimizing user journeys for discovery and adoption, and independently managing the design cycle from research to implementation. You will also collaborate closely with product owners and engineers to create intuitive designs that enhance user experience while advocating for design excellence across the team.

To qualify for the Senior Product Designer role at PandaDoc, you should have over 5 years of experience in product design, a strong portfolio demonstrating your expertise, and the ability to balance innovative product ideas with user satisfaction. Additionally, having a growth mindset and excellent communication skills in English will set you apart as a candidate.

At PandaDoc, the design process for a Senior Product Designer involves multiple stages, including discovering and defining user problems, ideating solutions, and conducting usability testing to validate designs. Throughout this process, you’ll work collaboratively with cross-functional teams to iterate on feedback and ensure that the final product delivers outstanding user experiences.

Senior Product Designers at PandaDoc utilize a variety of tools to streamline their workflow and enhance collaboration. Key tools include Figma for design, Coda for managing internal processes, and Miro for team brainstorming. They also leverage analysis tools like Amplitude and Maze to gain user insights while emphasizing a culture of innovation and adaptability in using new technologies.

PandaDoc fosters an open and honest culture that emphasizes feedback, professional development, and work-life balance. As a Senior Product Designer, you’ll be part of a supportive team that prioritizes collaboration and creativity while working remotely. The company organizes virtual bonding events and values integrity, ensuring that every team member feels connected and valued.

When answering this question, focus on the various phases of your design process, such as research, ideation, prototyping, and testing. Illustrate how you involve stakeholders and users in feedback loops, and emphasize your adaptability in changing course based on insights gained. Providing a specific example will showcase your experience and approach.

Discuss your willingness to accept constructive feedback as a valuable part of the design process. Explain how you reflect on and implement feedback without losing sight of user needs and business goals. Sharing a time when feedback led to a stronger design can illustrate your collaborative spirit.

Employ the STAR method (Situation, Task, Action, Result) to articulate a specific challenge you encountered in a project, the steps you took to address it, and the outcome of those actions. This response shows your problem-solving abilities and resilience.

Discuss your approach to prioritizing features based on user needs, business objectives, and technical feasibility. Mention any tools or frameworks you use to assess these factors, and illustrate your thought process with examples from past projects.

Explain how user feedback is integral to your design work, from gathering insights during initial research to validating designs through usability tests. Highlight how you incorporate user input to create more intuitive solutions that resonate with your audience.

Provide an example where you had to advocate for a design choice, emphasizing the rationale behind your decision. Discuss how you communicated your perspective with data or user insights to build consensus among stakeholders while remaining open to discourse.

Choose a project that showcases your skills and creativity, explaining the context and your contributions. Discuss how this project met user needs and its impact on the business, demonstrating your ability to link design outcomes with overall success.

Share the resources, communities, or events you follow to stay informed about current design trends, such as blogs, webinars, or industry conferences. This demonstrates your commitment to continuous learning and professional growth in your field.

Use this question to reflect on a project that faced setbacks, detailing what went wrong and how you adapted. Focus on the lessons learned and how they influenced your future projects, showcasing your ability to learn from experiences.

Discuss the design tools you are most comfortable with, such as Figma or Miro, and explain why you prefer them. Highlight features that enhance your workflow and how they contribute to your overall design process and collaboration.