Director, Enterprise Product GTM
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
What you need to know about the roleAs the Director of Enterprise Product GTM, you will be responsible for the full execution of bringing the Enterprise Full Stack Payments Product to market. This includes overseeing the unified value proposition, as well as supporting content and messaging strategies. Our primary goal is to deliver exceptional value that exceeds customer expectations, making our platform a key driver of their growth and overall business success.
Meet the Team
The Enterprise Payment Solutions team is a strategic leadership group within PayPal, focused on enhancing the value proposition and strategy of PayPal’s enterprise platform. The team is entrusted with owning the product strategy across pay-ins, pay-outs, and value-added services, tailoring solutions to meet the needs of the world’s most sophisticated merchants. Additionally, the team plays a critical role in managing PayPal’s relationships with key payments partners, including Payment Networks, Processors, and Banks.
Job Description:
Your way to impact
As the leader of a dynamic team, you will oversee the end-to-end go-to-market strategy for our Enterprise full-stack payments product. In this role, you'll collaborate closely with cross-functional teams, including product, sales, operations, and marketing, to implement and execute key strategies. You will guide these teams in understanding the trajectory of the Enterprise segment and take charge of critical cross-functional initiatives to develop and support innovative products. Working alongside various stakeholders, the Director of Enterprise GTM will enhance PayPal's ability to highlight the distinctive strengths of our enterprise-level full-stack payments solutions. Additionally, you'll drive operational efficiency in how we introduce new features to market within this space. Lastly, you will play a key role in fostering trust and credibility with our largest customers by leading discussions on relevant topics during merchant-facing interactions and industry forums.
Your day to day
In your day to day you will:
Highlight and promote the unique strengths of PayPal’s enterprise full-stack payments offering to enhance its market presence.
Evaluate upcoming roadmap initiatives to identify commercialization requirements.
Lead the creation and execution of a comprehensive end-to-end positioning strategy, collaborating with marketing and sales teams.
Build trust and credibility with key customers by engaging in relevant discussions at merchant-facing events and industry forums.
Drive the development of both internal and external content that supports our narrative and services.
Standardize and refine PayPal’s approach to go-to-market strategies within the enterprise space.
Create new operational processes, standards, and go-to-market strategies to support business growth and enhance customer satisfaction.
Oversee necessary research to optimize strategies and improve execution.
Identify and pursue internal opportunities, including the development of standardized product documentation.
What you need to bring:
Experience & Expertise:
8+ years of digital go-to-market experience in a payments environment (cards and alternative forms), covering both e-commerce and card-present contexts, with a focus on driving revenue growth.
8+ years of experience in selling, supporting, or implementing e-commerce and card-not-present payment services, including front-end deliverables and back-office reconciliation, across multiple merchant verticals (e.g., travel, subscriptions, SAAS).
Leadership & Management:
Strong people and organizational management skills with the ability to lead and mentor teams.
Experience managing global external relationships and working effectively with senior leaders.
Ability to manage up and prioritize high-value opportunities over low-value ones.
Strategic & Analytical Skills:
Strong quantitative and analytical abilities with a strategic mindset for big-picture thinking.
Experience leveraging AI to improve efficiency and velocity.
Communication & Problem Solving:
Exceptional communication skills, with the ability to interface diplomatically at all organizational levels.
Strong problem-solving abilities to streamline processes and scale operations effectively.
Highly organized, with attention to detail and the ability to manage complex, large-scale projects.
Self-Starter & Entrepreneurial:
Self-motivated, comfortable with ambiguity, and able to independently identify and execute high-priority opportunities.
Active listener with a focus on understanding the root of issues and solutions.
Enjoys working hard on impactful projects while maintaining a sense of humor.
Additional Requirements:
Intellectual curiosity with a willingness to learn the full scope of products and processes.
Ability and willingness to travel domestically and internationally as required.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$118700 to $246290For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Average salary estimate
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PayPal is on the lookout for a motivated and experienced individual to join our team as the Director of Enterprise Product GTM based in Chicago, Illinois. With over 25 years of transforming commerce and powering global payments, we’re committed to providing innovative solutions that make transactions simple and secure. In this pivotal role, you will spearhead the go-to-market strategy for our Enterprise Full Stack Payments Product, ensuring that our offerings resonate with customers and exceed their expectations. Collaborating closely with various teams – including product, sales, operations, and marketing – you will create and execute comprehensive strategies that enhance the overall value of our enterprise platform. Your ability to engage with key stakeholders and foster trust will be crucial as you lead discussions with our top merchants and industry forums. You'll also identify and drive critical projects, striving to innovate and refine how we present our payment solutions to maximize growth and customer satisfaction. The team you’ll lead is dedicated to creating exceptional value and strategic insights that cater to the world’s most sophisticated merchants. With PayPal, every milestone achieved contributes to our mission of building an inclusive and thriving global economy. Come join us and make a mark in a role that’s both challenging and rewarding in a company that values collaboration, innovation, and wellness!
At PayPal (Nasdaq: PYPL), we put people at the center of everything we do. Founded in 1998, we continue to be at the forefront of the digital payments revolution, last year we processed 4 billion payments, of which 1 billion were made on mobile d...
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