BDR Team Lead - job 1 of 2

As a BDR Team Lead at Pontera, your main responsibilities include managing the daily operations of your team, which involves hiring, training, coaching, and overseeing the performance of Business Development Representatives. You'll provide hands-on development through various sessions, maintain high professional standards, and work closely with the Director of Sales to drive improvements in sales processes across the team.

To qualify for the BDR Team Lead role at Pontera, you should possess between 1-3 years of sales leadership experience with a demonstrated track record of performance. Strong leadership skills, technical expertise with tools like Salesforce, and experience in cross-functional environments are essential. A bachelor’s degree is also required, and familiarity with sales tools like Gong and Tableau is a bonus.

Pontera is proud to offer a sponsored learning and development program for its employees, including BDR Team Leads. This program covers classes, certifications, and other professional development opportunities, ensuring you can continually enhance your skills and advance in your career.

The team culture at Pontera is collegial and collaborative, fostering a fun work environment with frequent team events. As a BDR Team Lead, you'll have the opportunity to build a supportive atmosphere, motivating your team through positivity and teamwork, aligning with Pontera's people-first principles.

A BDR Team Lead at Pontera can expect a base salary of $90K, with an on-target earnings potential of $110-115K annually. In addition to competitive compensation, the position includes equity grant participation, comprehensive healthcare benefits, a generous 401(k) plan, professional development support, and ample company perks.

When answering this question, be sure to highlight your approach to team management. Discuss how you balance coaching, motivation, and accountability while fostering a collaborative environment. Emphasize any techniques you use for mentoring individual team members and driving performance.

Demonstrate your understanding of effective performance management strategies such as setting clear goals, utilizing data to track progress, and providing ongoing feedback. Share specific examples from your experience where you successfully increased your team's performance through targeted coaching or by utilizing sales tools.

Discuss your proactive approach to identifying underperformance early on. Explain your process for providing constructive feedback and creating improvement plans tailored to individual needs while maintaining an encouraging atmosphere to promote growth.

Highlight the importance of technology in sales processes, particularly CRM tools like Salesforce. Explain how utilizing the right tech stack can streamline operations, improve communication, and provide insights into performance metrics, ultimately leading to enhanced team success.

Illustrate your commitment to cultivating a positive team culture. Share strategies you would employ, such as regular team-building activities, open communication channels, and celebrating team achievements to foster team spirit and engagement.

Describe your approach to training, including hands-on coaching sessions and identifying the unique strengths of each team member. Provide examples of successful training programs or mentorship experiences you've facilitated that led to notable increases in performance.

Prepare an example of a conflict situation you've handled in the past. Focus on your conflict resolution skills—highlighting how you approached the issue, facilitated communication between parties, and worked toward a resolution that benefited the team and preserved relationships.

Speak to your interest in continuous learning and development, detailing any resources you regularly engage with, such as industry publications, webinars, or networking events. Emphasize that staying updated supports both your personal growth and your team's performance.

Discuss the importance of key performance indicators (KPIs) such as conversion rates, qualified leads generated, and overall contribution to sales targets. Explain how these metrics can drive accountability and help identify areas for improvement within the team.

Express your enthusiasm for Pontera's mission and its innovative approach to fintech solutions. Align your career goals with the company's vision, and discuss how you see yourself contributing to Pontera's growth while helping others secure their financial futures.