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Facilities Manager / Environmental Services Director III

Overview

Presbyterian Homes & Services - Waverly Gardens is seeking a Facilities Manager / Environmental Services Director (ESD) for our team. The Facilities Manager / Environmental Services Director is a hands on, working manager position who is responsible for overseeing the maintenance and ongoing care of the site's building(s) and grounds. This position requires a working knowledge of building maintenance systems with the ability to diagnose and execute tasks. 

 

Qualified candidates will have leadership experience in areas of engineering, grounds, maintenance, floor-care, housekeeping and laundry in order to effectively direct and lead the Environmental Services Staff and programs.  This position is responsible to provide a safe and secure environment for all customers consistent with regulations and established best practices.

 

REPORTING STRUCTURE: The Environmental Services Director reports to the Site Leader. The Environmental Services Director will oversee maintenance technicians, engineer technicians, engineers, floor care specialists, housekeepers, laundry and other staff as designated at the site. This position will also oversee the use of contracted services for the building, grounds and equipment maintenance.

 

 

ABOUT THIS COMMUNITY

Waverly Gardens 5919 Centerville RoadNorth Oaks, MN 55127

Sheltered by ten acres of lush parkland, Waverly Gardens architecture reflects an aura of Old World Charm that has been revitalized and paired with today's most luxurious amenities. The community is located 15 miles north of St. Paul, just off I-35E, with nearby lakes, trails and parks.

As an employee you can take advantage of a variety of amenities such as:- Off-street parking- Discounted employee meals- Free Fitness Center access- Employee recognition parties

This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Enhanced Assisted Living, and Care Center/Long Term Care

Responsibilities

The Facilities Manager / Environmental Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies, operating and capital budgets, and Departmental Programming that ensures a safe and secure environment while achieving short and long-term operational goals and objectives for the site.  This position is responsible for supervising the housekeeping, laundry, engineering, and maintenance staff as well as directs purchasing for these departments.

Buildings & Grounds

  • Maintain and implement the PHS designed plan for maintenance/engineering services consistent with resident needs, safety issues, operational needs and budget parameters.
  • Participate in completing scheduled plant operations work.
  • Regularly solicit customer feedback and incorporate solutions regarding customer satisfaction with the environmental services.
  • Establish and maintain effective communication systems with all customers.
  • Supervise the work of planned construction projects.
  • Coordinate the work and assist with obtaining, maintaining, and updating of contracted services related to building, grounds, and equipment maintenance.
  • Develop Requests for Proposal for Contracted Services.
  • Coordinate fire and emergency procedure drills according to regulatory requirements.

 

Housekeeping/Laundry

  • Direct and administer the housekeeping/laundry program to provide services that will create a safe, sanitary, comfortable, and attractive home like environment for residents, staff and visitors.
  • Maintain and implement the PHS designed housekeeping and laundry practices and schedules that are consistent with resident needs, safety, infection control requirements, operational needs, and budget parameters. Hold regular staff meetings.

 

Equipment

  • Consult  with PHS Regional Engineers, Site Leadership, Vendors, Contractors, and Sales Representatives regarding building equipment problems, equipment purchases, service contracts and future expansions.
  • Ensure maintenance of campus equipment (boilers and related auxiliary equipment) is in safe operating conditions at all times.
  • Ensure emergency power systems, life safety systems, HVAC systems, plumbing and electrical systems, security systems, resident call systems, and other building related systems are functional and maintained.
  • Manage the PHS Work Order and Preventive Maintenance Program.

Qualifications

  • 5-7 years of experience in commercial or residential building operations.
  • Must possess valid licensures as required for site operation (site specific).
  • Must be able to fulfill on call requirements as required.
  • Must have strong working knowledge in environmental regulatory compliance related to fire, safety, OSHA.
  • A minimum of three years management experience, specifically in managing two or more staff, managing at a department or supervisor level, direct budget responsibilities, managing oversight of more than one trade discipline, project management responsibilities.
  • Systems view understanding of site operations and managing departments.
  • Computer competency in programs necessary for jobs success including Microsoft Office products.
  • Demonstrated organizational, administrative, leadership and prioritization skills.
  • Must have flexibility, personal integrity and ability to work effectively with residents, coworkers, family members and the general public.
  • Demonstrated ability to create Requests For Proposal, review and standardize bids, insure vendor performance for positive budget and execution outcomes.
  • Demonstrated compatibility with PHS's mission and operating philosophies.
  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
  • Must be able to participate in an after hours emergency on-call rotation consisting of one week on-call at a frequency depending on the size of the on-call group.

Pay Range

The estimated starting pay range for this role is $72,738 - $90,917 per year. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

  • Health, and dental, including applicable HSA & FSA
  • Employer Contribution to HSA for eligible Health Plans
  • Life insurance (AD&D)
  • Retirement, with eligibility for an employer match
  • Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

  • Vision insurance
  • Voluntary short-term & long-term disability
  • Accident & hospitalization coverage
  • Education assistance programs

 

All employees:

  • Accrue PTO (Paid time off)
  • Same-day pay
  • Employee assistance program (EAP)
  • College partnership educational discounts
  • Access to Learn to Live Resources

About PHS

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

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Average salary estimate

$81827.5 / YEARLY (est.)
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$72738K
$90917K

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What You Should Know About Facilities Manager / Environmental Services Director III, Presbyterian Homes & Services

Join the incredible team at Presbyterian Homes & Services - Waverly Gardens as a Facilities Manager / Environmental Services Director III, where you will be in charge of creating and maintaining a welcoming environment for our community. This hands-on position allows you to truly make a difference as you oversee the building's maintenance, management, and ongoing care of the grounds. Your expertise in engineering, grounds, maintenance, and housekeeping will help lead a dedicated Environmental Services Staff while ensuring the safety and satisfaction of our residents. Imagine working amidst ten acres of beautiful parkland, where your leadership will guide efforts in housekeeping, laundry, and engineering services. You’ll create plans that align with both our operational goals and regulations, while also encouraging open communication with team members and residents. It’s a chance to dive into a vibrant community located just outside of St. Paul, complete with fitness amenities and discounts on meals. If you thrive in a role where you can direct staff, manage vendor contracts, and ensure safe living conditions, this might be the perfect opportunity for you. With a supportive culture that fosters personal growth and a commitment to team development, Waverly Gardens is eager to welcome a passionate Facilities Manager / Environmental Services Director to their leadership team.

Frequently Asked Questions (FAQs) for Facilities Manager / Environmental Services Director III Role at Presbyterian Homes & Services
What are the responsibilities of a Facilities Manager / Environmental Services Director III at Presbyterian Homes & Services?

The Facilities Manager / Environmental Services Director III at Presbyterian Homes & Services is responsible for overseeing the building maintenance, safety, and aesthetic of the site’s environment. This includes managing housekeeping, laundry, maintenance staff, and ensuring health and safety regulations are adhered to, while actively engaging in budget planning and staff supervision.

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What qualifications are needed for the Facilities Manager / Environmental Services Director III position at Waverly Gardens?

To qualify for the Facilities Manager / Environmental Services Director III role at Waverly Gardens, candidates should have 5-7 years of experience in building operations, valid licensures as required, and at least three years of management experience overseeing staff and budget responsibilities across multiple disciplines.

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What benefits does Presbyterian Homes & Services offer for the Facilities Manager / Environmental Services Director III?

Presbyterian Homes & Services offers a comprehensive benefits package for the Facilities Manager / Environmental Services Director III, including health and dental insurance, life insurance, retirement plans with employer match, holiday pay, paid time off, and various wellness programs to enhance the employee experience.

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How does the Facilities Manager / Environmental Services Director III at Waverly Gardens ensure patient safety?

The Facilities Manager / Environmental Services Director III at Waverly Gardens ensures patient safety by coordinating emergency procedure drills, maintaining safety equipment, and overseeing contractors who manage environmental compliance. They also establish effective communication strategies to gather feedback on the quality of the environment.

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What community programs does Presbyterian Homes & Services support?

Presbyterian Homes & Services supports various community programs, enhancing the quality of life for older adults. They focus on promoting independence through diverse care options, educational programs, and a commitment to recommend services like Optage® for better overall well-being.

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Common Interview Questions for Facilities Manager / Environmental Services Director III
Can you describe your experience with building maintenance and operations?

When responding, highlight any specific projects you've managed, detailing your role in overseeing maintenance teams and coordinating operational tasks. Discuss your understanding of safety and compliance issues that relate to building operations.

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How do you prioritize tasks as a Facilities Manager?

Mention your strategic planning skills and how you assess urgent maintenance needs versus long-term projects. Emphasize the importance of communication with both staff and residents to ensure a responsive service.

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What is your approach to managing and leading a team?

Describe your leadership style, focusing on how you motivate and develop staff. Discuss your experience with conflict resolution and fostering a positive team environment.

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How do you deal with emergencies in a facility?

You should discuss your experience in emergency preparedness and response, including how you've coordinated drills or real incidents, keeping resident safety as the top priority.

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What experience do you have with budget management?

Be prepared to provide examples of how you’ve managed budgets, detailing any savings initiatives you’ve implemented while maintaining quality services.

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Tell us about a time you improved a process in your previous roles.

Illustrate a specific instance where you identified a bottleneck or inefficiency, your thought process for improving it, and the positive outcomes that followed.

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What strategies do you use for vendor management?

You may share your approach to selecting vendors, conducting performance reviews, and ensuring that contractors meet the established service standards effectively.

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How do you ensure compliance with environmental and safety standards?

Discuss your familiarity with regulations, how you stay updated on changes, and the procedures you have in place to guarantee compliance within the facility.

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How do you maintain motivation and morale among your staff?

Talk about strategies you’ve used, such as regular meetings, team-building activities, and recognition programs to boost morale and acknowledge hard work.

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Why do you want to work with Presbyterian Homes & Services?

Connect your values with those of Presbyterian Homes & Services, mentioning your interest in supporting older adults and your desire to contribute positively to their living environment.

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TEAM SIZE
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Full-time, on-site
DATE POSTED
March 28, 2025

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