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Maintenance Manager

Description

Maintenance Manager Job Description


Job Title: Maintenance Manager

Reports to: Executive Director

FLSA Status: Exempt


Position Summary

The Maintenance Manager reports directly to the Executive Director and will be responsible for maintaining the interior and exterior of the building, maintaining the grounds, and make sure that they are in an exceptional condition and appearance.

Essential Duties and Responsibilities include the following:

  • Repair and oversee the maintenance of equipment and building facilities
  • Maintain grounds including outside building repair, and lawn maintenance in cooperation with the contractors
  • Maintain and clean all areas inside the building, including the offices 
  • Track and respond to all work orders in a timely fashion
  • Train staff on day-to-day operations and emergency procedures 
  • Prepare and refurbish apartments for resident move-ins; including painting, carpet laying, replacement of vinyl floors, and installation of ceiling fans
  • Ensure fire safety and emergency procedures/records/measurements follow regulations and environmental concerns (natural disasters, fires, loss of electricity, plumbing issues, pipe breakages, etc.) 
  • Inspect resident apartments for potential problems and hazards
  • Schedule and/or perform preventative maintenance and keep quality assurance records 
  • Transport residents in company vehicles as scheduled and as needed
  • Respond to emergencies outside of normal working schedule as necessary
  • Other duties may be assigned.


Supervisory Responsibilities

Directly supervises employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws. 

Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 


Requirements

Education 

One year certificate from college or trade/technical school; or a minimum of 3 years related general maintenance experience and/or training; OR equivalent combination of education and experience.


Skills/Experience  

  • Two years of supervisory experience preferred 
  • Extensive knowledge of all building systems and related code requirements, systems included plumbing, HVAC, electrical, and equipment repair
  • Strong leadership skills
  • Strong communication, customer service, and organizational skills
  • Self-motivation and accountability for results 
  • Possess an appreciation of seniors and an understanding of the aging process
  • Proficiency in Internet browsers and Microsoft Office


Travel 

Travel is not required.


Physical Demands 

To excel in this role, it is crucial for the employee to be prepared for the possibility of working with residents who may exhibit disruptive behaviors, including verbal or physical contact issues. The physical demands outlined below are indicative of those essential for job performance, and reasonable accommodations can be arranged to facilitate individuals with disabilities in carrying out these vital functions. In the course of performing job duties, the employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel, reaching with hands and arms, talking, and hearing. Additionally, there may be occasional requirements for crouching and lifting items weighing up to 50lbs. The employee's specific vision abilities should encompass the capacity to see both near and far distances.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

EEO/AA


Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Manager, Provision Living

Are you a proactive individual with a knack for hands-on problem-solving and a passion for maintaining safe, high-quality environments? We invite you to consider the exciting opportunity of becoming the Maintenance Manager at our esteemed facility in Rolla, Missouri. In this role, you'll be directly reporting to the Executive Director, overseeing both the interior and exterior of our building. Your talents will be vital in ensuring our surroundings not only meet but exceed expectations in appearance and functionality. This position encompasses a wide array of responsibilities such as managing repair and maintenance of equipment and the building itself. You'll collaborate with contractors for lawn maintenance and work to keep both the inside and outside of our community sparkling clean. Being a Maintenance Manager means diving into daily operations, like tracking work orders and preparing apartments for new residents. Your leadership will shine as you train staff on emergency procedures and handle preventive maintenance scheduling. Moreover, your role requires an appreciation for seniors and an understanding of the specific needs they might have. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys collaborating with others, and takes immense pride in their work. If you're looking for a role that balances critical responsibilities with a supportive community atmosphere, we would love to hear from you!

Frequently Asked Questions (FAQs) for Maintenance Manager Role at Provision Living
What are the main responsibilities of the Maintenance Manager at our facility?

As the Maintenance Manager, you'll be responsible for overseeing all repair and maintenance tasks related to both the interior and exterior of the building. This includes maintaining equipment, responding to work orders, preparing apartments for new residents, and ensuring fire safety measures are followed. You’ll also be leading a team, organizing work schedules, and ensuring that all areas, both inside and out, are kept in pristine condition.

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What qualifications are required to become a Maintenance Manager in Rolla, Missouri?

To qualify for the Maintenance Manager position, you should have a one-year certificate from a college or trade school, or at least three years of relevant maintenance experience. It’s preferred that candidates have two or more years of supervisory experience, strong leadership skills, and a thorough understanding of building systems like plumbing, HVAC, and electrical repairs.

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What skills are essential for a Maintenance Manager at our company?

Essential skills for the Maintenance Manager position include extensive knowledge of building systems, excellent communication and customer service capabilities, strong organizational skills, self-motivation, and an overall appreciation for the senior community. A good understanding of safety regulations and the ability to handle both verbal and physical customer interactions is also critical.

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How does the Maintenance Manager contribute to the overall resident experience in Rolla?

The Maintenance Manager plays a crucial role in enhancing the resident experience through maintaining a safe, clean, and welcoming environment. By ensuring timely repairs, conducting preventive maintenance, and preparing apartments for new residents, the Maintenance Manager directly contributes to residents’ satisfaction and overall quality of life.

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What are the physical demands associated with the Maintenance Manager job?

Physical demands for the Maintenance Manager role include the ability to perform maintenance tasks that involve sitting, standing, and walking, along with using hands for repairs. Candidates should also be prepared for occasional lifting of items up to 50 lbs and handling situations that may involve verbal or physical contact with residents.

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Common Interview Questions for Maintenance Manager
Can you describe your experience with preventative maintenance?

When answering this question, provide specific examples of how you've conducted preventative maintenance in previous roles. Illustrate your methods for tracking maintenance schedules and detail any systems you've used to ensure equipment and facilities remain in good condition.

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How do you prioritize multiple maintenance tasks effectively?

To tackle this question, discuss your organizational strategies for prioritizing tasks. Explain how you distinguish urgent issues from regular maintenance needs and how you ensure timely completion of projects while maintaining service quality.

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What safety protocols do you follow in maintenance management?

Respond by outlining the safety measures you prioritize in a maintenance role.Give examples of protocols you've implemented or followed that helped to maintain a hazard-free environment, addressing how you ensure that safety compliance meets regulatory standards.

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Describe a time when you faced a significant maintenance challenge.

For this type of question, narrate a specific incident where a maintenance issue arose, highlighting your problem-solving skills and the steps you took to resolve the problem. Include any lessons learned or improvements made afterward.

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How do you approach training and supervising maintenance staff?

When discussing training and supervision, focus on your leadership style. Mention how you empower your team, offer constructive feedback, and create a collaborative environment. Share any successful training techniques or programs you've implemented.

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Can you talk about your experience managing budgets for maintenance projects?

In your response, detail your experience with budget management, including how you've planned costs, monitored spending, and adjusted allocations as necessary. Providing examples of budget-conscious decisions that resulted in successful project completion can strengthen your answer.

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How do you ensure quality assurance in maintenance work?

Explain the methods you utilize for quality checks, such as routine inspections or feedback collection from residents. Emphasize your commitment to maintaining high standards and how you incorporate quality control measures into your daily operations.

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What kind of building maintenance software are you familiar with?

List any maintenance management software tools you've worked with, explaining your level of proficiency with each. Highlight your ability to adapt to new technologies and how you use software to enhance efficiency in your work.

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How do you handle emergency maintenance situations?

Describe your approach to emergency situations, emphasizing your quick decision-making skills and ability to remain calm under pressure. Provide an example of a past emergency scenario and how you effectively managed the situation.

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Why do you want to work as a Maintenance Manager at our company?

Tailor your answer to show your understanding of the company culture and mission. Connect your personal values and professional goals to the role, conveying your enthusiasm and commitment to enhancing the lives of residents through effective management.

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Provision Living was established in 2005 with a vision for providing exceptional services to older adults and their families. Our founders used their complementary skills in senior living operations, real estate investment, and property developmen...

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Full-time, on-site
DATE POSTED
March 30, 2025

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