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Guidewire Technical Lead, Senior Manager

Industry/Sector

Insurance

Specialism

Guidewire

Management Level

Senior Manager

Job Description & Summary

A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients’ user experience.

As part of our team, you’ll help clients harness technology systems in financial services focusing on areas such as insurance, sales performance management, retirement and pension, asset management, and banking & capital markets.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
  • Deal effectively with ambiguous and unstructured problems and situations.
  • Initiate open and candid coaching conversations at all levels.
  • Move easily between big picture thinking and managing relevant detail.
  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
  • Contribute technical knowledge in area of specialism.
  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
  • Navigate the complexities of cross-border and/or diverse teams and engagements.
  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.
  • Uphold the firm's code of ethics and business conduct.

The Opportunity
As part of the Functional and Industry Technologies team you are expected to manage system implementation and/or upgrade projects related to GW Digital Portals. As a Senior Manager you are expected to lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You are expected to interact with clients at a senior level, leveraging your specialized knowledge and technical acumen to drive project success and provide strategic input into the firm's business strategies.
Responsibilities
- Manage system implementation and upgrade projects related to GW Digital Portals
- Lead large projects and innovate processes
- Assure senior client interaction and satisfaction
- Utilize specialized knowledge for project success
- Provide strategic input into business strategies
- Focus on achieving results and maintaining operational excellence
- Develop and mentor top-performing teams
- Foster a collaborative and inclusive work environment
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Master's Degree in Civil Engineering, Computer and Information Science, Computer Applications, Computer Systems Analysis, Electrical Engineering, Engineering, Information Technology, Management Information Systems, Mathematics, Mechanical Engineering, Risk Management, Software App, Statistics preferred
- Certifications and/or experience in Guidewire policy, billing or claims and Digital portals preferred
- Managing system implementation and/or upgrade projects
- Experience in Guidewire Cloud, Policy Center, Billing Center, Claim Center
- Knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
- Experience in software architecture and design patterns
- Experience on a database Oracle / SQL Server / Postgres
- Understanding of tools on Guidewire Studio, Guidewire Cloud Console, Visual Code Studio/JetBrains, JMS, JSON, NodeJS, HTML, CSS, Rest API, Git/Bitbucket
- Experience in property and casualty insurance

Travel Requirements

Up to 80%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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Average salary estimate

$193000 / YEARLY (est.)
min
max
$130000K
$256000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Guidewire Technical Lead, Senior Manager, PwC

If you're a seasoned professional in the IT world looking to take on an exciting leadership role, consider the Guidewire Technical Lead, Senior Manager position at PwC in Chicago, IL. Here, you’ll have the opportunity to spearhead system implementations and upgrades related to GW Digital Portals while managing large-scale projects that focus on efficiency and excellence. Collaborating with a diverse team, you’ll drive innovative solutions that leverage cutting-edge technology to help clients in the insurance sector. Your technical expertise will be crucial as you navigate complex challenges and foster a collaborative work environment. You’ll be expected to engage with clients at a senior level, providing strategic direction and ensuring satisfaction. At PwC, we believe in nurturing talent, so you’ll also have the chance to mentor a top-performing team, encouraging everyone to share their voices. With responsibilities that range from initiating meaningful conversations to ensuring operational excellence, this role promises a rewarding blend of challenge and growth. If you're ready to help clients harness technology for better user experiences while championing a values-driven leader approach, we’d love to hear from you. Join us, and be part of a team that emphasizes purpose and innovation in everything we do!

Frequently Asked Questions (FAQs) for Guidewire Technical Lead, Senior Manager Role at PwC
What are the main responsibilities of the Guidewire Technical Lead, Senior Manager at PwC?

The Guidewire Technical Lead, Senior Manager at PwC is responsible for managing system implementation and upgrade projects specifically related to GW Digital Portals. This role involves leading large projects, ensuring client satisfaction, and utilizing specialized knowledge to ensure project success. Additionally, the Senior Manager will contribute strategic input into the firm's business strategies while focusing on operational excellence.

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What qualifications do I need to apply for the Guidewire Technical Lead, Senior Manager position at PwC?

To apply for the Guidewire Technical Lead, Senior Manager position at PwC, candidates must possess a Bachelor's Degree along with at least 7 years of relevant experience. Preferred qualifications include a Master's Degree in areas such as Computer Science or Engineering and certifications in Guidewire policy, billing, or claims. Experience with the Guidewire platform and familiarity with databases such as Oracle or SQL Server is also highly beneficial.

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What skills are essential for success as a Guidewire Technical Lead, Senior Manager at PwC?

Essential skills for a Guidewire Technical Lead, Senior Manager at PwC include strong technical knowledge of the Guidewire platform, software architecture, and design patterns. Candidates should also possess excellent project management skills, the ability to engage with clients effectively, and a talent for leading diverse teams. Additionally, familiarity with programming languages and tools such as Gosu, JSON, and REST APIs will enhance your capability in this role.

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What does the work culture look like for a Guidewire Technical Lead at PwC?

At PwC, the work culture for a Guidewire Technical Lead, Senior Manager emphasizes inclusivity, collaboration, and continuous learning. The firm encourages employees to share their ideas and opinions openly, fostering a team-oriented atmosphere. PwC values a purpose-led and values-driven approach, ensuring that the work environment is dynamic and adaptable to the needs of clients and team members alike.

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What is the expected travel requirement for the Guidewire Technical Lead position at PwC?

The Guidewire Technical Lead, Senior Manager position at PwC may require up to 80% travel. This travel is essential for meeting with clients, managing on-site project implementations, and collaborating with cross-border teams to ensure project success while cultivating strong professional relationships.

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Common Interview Questions for Guidewire Technical Lead, Senior Manager
Can you explain your experience with Guidewire implementation?

In responding to this question, discuss specific projects where you've managed Guidewire implementations. Highlight your role, the challenges faced, and how you overcame them to ensure successful delivery, emphasizing your technical skills and leadership qualities.

Join Rise to see the full answer
How do you manage stakeholder expectations during a project?

To answer this question, emphasize your communication skills and proactive engagement with stakeholders. Explain your approach to keeping them informed, addressing concerns, and adjusting project plans as necessary to meet their needs while ensuring project alignment.

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What strategies do you use to mentor your team members effectively?

When answering this question, share examples of your mentoring style. Discuss how you foster a supportive environment, encourage skill development, and provide constructive feedback. Highlight specific successes where your mentoring has helped colleagues achieve their goals.

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Can you describe a complex problem you solved in a previous role?

In your response, provide a detailed scenario that illustrates your problem-solving skills. Explain the complexity of the issue, the steps you took to analyze and resolve it, and the positive outcome that resulted from your solution while showcasing your strategic thinking.

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How do you prioritize tasks when managing multiple projects?

Discuss your method for prioritizing tasks, whether it be by project deadlines, client needs, or team capabilities. Explain how you ensure each project receives the attention it deserves while maintaining overall project alignment and transparency.

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What role does technical knowledge play in your project management approach?

In your answer, highlight the importance of being technically savvy in project management, especially in a Guidewire context. Discuss how your technical knowledge allows you to make informed decisions, provide valuable insights, and troubleshoot issues effectively.

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How do you handle feedback from clients?

Approach this question by explaining your openness to feedback and how it drives you to improve. Mention specific examples of how you've received feedback, adapted project strategies accordingly, and ultimately enhanced client satisfaction.

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What experience do you have with cross-functional teams?

Detail your previous experiences working with cross-functional teams. Emphasize your ability to collaborate with diverse individuals, manage varying perspectives, and leverage each member's strengths to achieve project objectives.

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How do you stay updated with the latest technology in the insurance sector?

Respond by outlining your strategies for staying informed about technological advancements, such as attending industry conferences, participating in relevant training, and following key publications or thought leaders in the insurance technology space.

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Why do you want to work as a Guidewire Technical Lead at PwC?

In answering this question, convey your enthusiasm for the role and the firm. Discuss how your skills and experiences align with the position and PwC’s values, and express your desire to contribute positively to the company's mission and its clients.

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DATE POSTED
April 8, 2025

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