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Enterprise Sales Manager UK - Strategic Accounts

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

 

Senior Enterprise Sales Manager UK - Strategic Accounts

 

Why We Have This Role

Qualtrics is hiring a proactive individual to lead our London based Strategic Sales team. In this role, your primary focus will be on leading the team to success, with a focus on coaching and mentoring as well as driving net new revenue for Qualtrics. Our Sales team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. The ideal candidate would be someone who is results driven, and has a strong operating rhythm. Adaptability, leading with empathy, and a positive approach will be paramount.

 

How You’ll Find Success

  • Takes initiative: Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
  • Highly communicative and influences effectively, creating trust at the team level.
  • You have the agility to adapt, pivot and change your approach based on the needs of your business
  • You bring together internal resources that enable your team to be successful sales professionals
  • Build relationships at all levels

 

How You’ll Grow

  • By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences. 
  • Our mission is to build technology that positively impacts businesses and makes them more human.
  • As a member of our global sales organization, you will take ownership of a dedicated team. Your responsibilities will include developing a robust team strategy designed to drive demand and revenue.
  • We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will build relationships with multiple decision makers in an account and educate them on the value of Qualtrics.

 

Things You’ll Do

  • Lead a team of Enterprise sellers into key strategic accounts.
  • Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
    • Operating rhythm is a critical success factor for this role.
  • Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
  • Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
  • Support the team to develop strategic account strategies with a growth mindset.
  • Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
  • Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
  • Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
  • Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
  • Serve as an executive sponsor during deals.
  • Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
  • Develop and maintain positive collaboration with key functional areas in other parts of the company (Professional Services, Implementation, Subject Matter Experts, Legal etc). 
  • Connect and develop professional relationships and existing clients and prospects throughout organizational levels.
  • Strong communication skills, aware of the message being transmitted to the team, how it’s delivered, and its perception.
  • Demonstrate experience successfully managing through change in a fast-growing environment.
  • Entrepreneurial approach to effectively managing a business.

 

What We’re Looking For On Your CV

  • A validated winner that has led teams to breakthrough results.
  • At least 6-8 years of individual enterprise-level sales experience.
  • SaaS selling experience.
  • Ability to travel up to 50%.
  • Fluency in English.
  • Experience using MEDDIC sales processes, or similar.
  • Evidence of generating and delivering large strategic engagements with ongoing relationships.
  • Evidence of operating at C-level.
  • Experience using Salesforce.com and measuring system compliance.
  • Record of over-exceeding quarterly team quotas through metric based skill development and internal team management.
  • Experience and understanding of working on complex contract negotiations.
  • Evidence of a strong sales operating rhythm.

 

What You Should Know About This Team

  • Qualtrics global sales team is dedicated to changing the way our customers focus on experiences. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind. 
  • As a Sales leader, you will help your team focus on new revenue through strategic, relationship-based selling. Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
  • The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
  • Challenges excite us, as we view them as opportunities for growth and positive transformation.
  • We are not merely observers of change; we actively initiate and drive it.

 

Our Team’s Favorite Perks and Benefits

  • Qualtrics Experience Program - A bonus each year for an experience of your choosing.
  • Worldwide and diverse community that enjoys helping each other.
  • We take pride in creating an open and collaborative work space.
  • At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team.

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.




 

 

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What You Should Know About Enterprise Sales Manager UK - Strategic Accounts, Qualtrics

Join the Qualtrics family as an Enterprise Sales Manager UK - Strategic Accounts, where you'll lead a dynamic London-based Sales team dedicated to transforming experiences for some of the world's biggest brands. At Qualtrics, we're not just about software; we're about cultivating relationships and driving results. In this role, you’ll be coaching and mentoring talented sales professionals while spearheading initiatives to generate new revenue. We pride ourselves on fostering a culture of collaboration and innovation—your input will be encouraged, and your achievements will be celebrated. With a focus on adaptability and a positive mindset, you’ll guide your team to success as they tackle strategic accounts across various industries that include healthcare, retail, and more. You won’t just fill a role; you’ll become a pivotal part of a global team driving major changes in experience management. You’ll have the opportunity to engage with clients, strategize account management, and negotiate complex deals, all while building a robust sales strategy. If you’re an experienced leader with a knack for results-driven performance, eager to support a high-performing team, and excited by the challenge of pushing the envelope, then this position is perfect for you. Let’s bring humanity back to business together and ensure that our clients can harness the power of experience management to thrive in their respective industries.

Frequently Asked Questions (FAQs) for Enterprise Sales Manager UK - Strategic Accounts Role at Qualtrics
What are the primary responsibilities of the Enterprise Sales Manager UK - Strategic Accounts at Qualtrics?

As an Enterprise Sales Manager UK - Strategic Accounts at Qualtrics, your core responsibilities will involve leading a team of Enterprise sellers, focusing on strategic account management, coaching your team on sales strategies and pipeline management, and developing robust tactics to drive revenue growth across various markets. You will also engage closely with clients, ensuring they understand the value of our solutions, while negotiating deals and managing contract complexities with multiple stakeholders.

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What qualifications are needed for the Enterprise Sales Manager UK - Strategic Accounts position at Qualtrics?

To thrive as an Enterprise Sales Manager UK - Strategic Accounts at Qualtrics, you will need 6-8 years of enterprise-level sales experience with a proven track record in SaaS environments. Experience utilizing MEDDIC sales processes, a strong sales operating rhythm, and familiarity with Salesforce.com are key qualifications. Additionally, the ability to build relationships at all levels within an organization and fluency in English are essential for success in this role.

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What type of business environment can I expect as an Enterprise Sales Manager at Qualtrics?

Working as an Enterprise Sales Manager UK - Strategic Accounts at Qualtrics places you in an innovative, fast-paced environment that celebrates collaboration and diversity. We encourage a culture where challenges are viewed as opportunities, enabling you to lead your team through transformation in experience management. Our hybrid work model allows you to integrate work and life effectively, fostering a culture that values human connections and team successes.

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What growth opportunities exist for an Enterprise Sales Manager UK - Strategic Accounts at Qualtrics?

As an Enterprise Sales Manager UK - Strategic Accounts at Qualtrics, you will experience significant personal and career development. Qualtrics is dedicated to building groundbreaking experiences, and you’ll have access to ongoing training, mentorship, and the chance to lead a diverse team committed to exceeding sales goals. You will also have opportunities to build relationships with senior decision-makers, positioning yourself as a trusted advisor while enhancing your knowledge of our product offerings.

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How does Qualtrics support work-life balance for the Enterprise Sales Manager UK - Strategic Accounts?

Qualtrics believes in a healthy work-life balance for all employees, including the Enterprise Sales Manager UK - Strategic Accounts role. Our hybrid work model promotes flexibility, requiring you to be in the office three days a week while allowing the freedom to choose your remaining workdays to promote personal well-being and productivity. This intentionality helps create an enjoyable work environment while inspiring high performance in sales.

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Common Interview Questions for Enterprise Sales Manager UK - Strategic Accounts
Can you describe your leadership style and how it benefits your team as an Enterprise Sales Manager?

In answering this question, highlight your adaptive leadership style, emphasizing how you prioritize coaching and mentorship. Explain that your approach involves empowering team members to make decisions and encouraging open communication, which fosters trust and collaboration. Be sure to illustrate your ability to guide your team effectively through challenges and set clear expectations for success.

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What strategies do you employ to drive revenue growth with strategic accounts?

Detail a multi-faceted approach that includes building strong relationships, identifying customer needs, and developing tailored solutions that align with their goals. Emphasize your experience in using data and insights to inform decision-making and how you lead your team to proactively manage the sales pipeline while nurturing long-term client partnerships.

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How do you adapt your sales strategies based on varying market conditions?

Discuss the importance of market research, ongoing education, and flexibility in your approach. Mention your ability to analyze trends and pivot strategies as needed, using real-life examples to illustrate how you’ve successfully navigated past challenges in different economic conditions.

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What experience do you have in managing complex sales negotiations?

Provide examples of past experiences where you successfully led negotiations involving multiple stakeholders, highlighting your skills in communication, empathy, and conflict resolution. Emphasize your understanding of the intricacies involved in contract management and how you've maintained strong client relationships throughout the process.

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How do you foster teamwork and collaboration among your sales team?

Highlight specific practices you implement, such as regular team meetings, collaborative goal-setting, and team-building activities. Stress the importance of an open-door policy that encourages team members to share ideas and challenges freely, contributing to a supportive and collaborative work environment.

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How do you measure your team’s success and what metrics do you focus on?

Detail key performance indicators (KPIs) such as quarterly sales targets, client retention rates, and upselling measures. Discuss your experience in leveraging these metrics to motivate your team and guide them in enhancing their performance through structured feedback and ongoing skill development.

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What is your approach to onboarding and training new sales team members?

Describe a structured onboarding process that includes comprehensive training on products, sales methodologies, and company culture. Emphasize the importance of pairing new hires with experienced mentors and fostering an environment where they feel supported as they ramp up and learn the intricacies of their new role.

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How do you stay informed about the competitive landscape in your industry?

Talk about utilizing various resources such as industry reports, competitor analysis, and networking within professional organizations. Highlight your commitment to ongoing learning and how that knowledge informs your sales strategies, benefiting both your team and your clients.

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Can you provide an example of a time you turned around a challenging sales situation?

When answering this, share a specific instance where you faced a declining sales performance, the strategies you deployed to turn it around, and the ultimate outcome. Highlight skills such as perseverance, innovative thinking, and your ability to motivate a team towards a common goal.

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In what ways do you promote company values in your sales approach?

Articulate how you embody and communicate company values, emphasizing customer-centricity, integrity, and teamwork. Share examples of how you incorporate these values into your sales strategies, aiming for long-lasting relationships and a strong company reputation in the market.

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At Qualtrics, our mission is to build technology that closes experience gaps.

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DATE POSTED
March 22, 2025

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