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Senior Software Engineer - Connected Intelligence

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Software Engineer - Connected Intelligence

Why We Have This Role

As a software engineer at Qualtrics, you will be building systems to help our customers both understand and respond to the experience data provided by their customers or employees. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.

 

How You’ll Find Success 

  • Exhibit a strong level of curiosity, driving personal and technical growth.
  • Build trust with customers and teams through effective communication and dependability.
  • Take initiative and demonstrate scrappiness in delivering results.
  • Collaborate efficiently with cross-functional teams and establish strong partnerships with managers and colleagues.
  • Approach problems with an analytical mindset, leveraging data to drive insights and solutions.
  • Show commitment to expanding your skill set and advancing in your role.

How You’ll Grow

  • Master the ability to design and build scalable, fast, and robust SaaS solutions.
  • Achieve proficiency in containerization and full-stack development methodologies.
  • Learn to implement innovative functionality from provided requirements and specifications.
  • Collaborate with other engineers, tech operations, and product managers to accelerate your development.
  • Gain experience in Agile methodologies by engaging in daily stand-ups and prioritizing work to deliver value to our customers efficiently.

Things You’ll Do 

  • Design distributed, low-latency services to ingest, process, and aggregate data.
  • Build integrations with major SaaS platforms including Slack, Salesforce, and Tableau.
  • Create advanced analytics that identify trends and sentiments in free-form text data through natural language processing and machine learning techniques.
  • Develop widgets for clear data visualizations in dashboards and reports.
  • Architect and deliver innovative full-stack solutions to effectively meet customer needs.

What We’re Looking For On Your Resume

  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • Experience in software engineering roles, with a focus on software design and implementation.
  • Proficiency in modern programming languages (Java, PHP, Scala).
  • Experience with web-related technologies such as HTML/CSS and JavaScript.
  • Familiarity with JavaScript frameworks, including Angular or Node.js.
  • Strong knowledge of database/data storage technologies (SQL/MySQL).
  • Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future

What You Should Know About This Team

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.

Our Team’s Favorite Perks and Benefits 

  • We spend 10% of our time on individual engineering growth activities every quarter
  • We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
  • $36,882 MXN Experience bonus to be used for an “Experience” of your choosing
  • Competitive salary, performance bonuses, generous savings fund match.
  • Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

 

 

 

 

 

 

 

 

 

What You Should Know About Senior Software Engineer - Connected Intelligence, Qualtrics

At Qualtrics, we’re searching for an innovative Senior Software Engineer - Connected Intelligence to join our vibrant team in Mexico City. In this role, you'll be at the heart of our mission to create exceptional software that enables the world’s leading brands to provide outstanding experiences. You’ll be responsible for developing systems that help our customers understand and respond to their experience data effectively. We embrace creativity and encourage our engineers to take strategic risks. You will collaborate with multifaceted teams, take ownership of your projects, and contribute to the design of scalable, high-performing SaaS solutions. This is not just about coding but also about driving insights through data and collaborating closely with product managers and tech operations. We believe in your growth—investing in individual development is part of our culture. You’ll fancy a role where every day is an opportunity to expand your skills in an agile environment focused on innovation and customer success. Join us, and let's bring humanity back into technology while working with over 18,000 clients globally to make work feel personal again. With your background in software engineering, proficiency in programming languages like Java and PHP, and a knack for problem-solving, together we can create transformative experiences for users around the world. If you have the curiosity to learn, the drive to excel, and a commitment to quality, Qualtrics is the place for you.

Frequently Asked Questions (FAQs) for Senior Software Engineer - Connected Intelligence Role at Qualtrics
What are the key responsibilities of a Senior Software Engineer - Connected Intelligence at Qualtrics?

As a Senior Software Engineer - Connected Intelligence at Qualtrics, you'll design and build robust SaaS solutions that help our customers manage experience data. This includes creating low-latency distributed services, integrating with major platforms like Slack and Salesforce, and using machine learning to develop advanced analytics. You'll also work in an agile environment, actively engaging with cross-functional teams to deliver customer value and improve system performance.

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What qualifications are required for the Senior Software Engineer - Connected Intelligence position at Qualtrics?

To qualify for the Senior Software Engineer - Connected Intelligence role at Qualtrics, candidates should have a Bachelor’s or Master’s degree in Computer Science or a related field. Furthermore, relevant experience in software engineering, proficiency in modern programming languages such as Java and PHP, knowledge of web technologies including HTML/CSS and JavaScript, and familiarity with database technologies are essential. A strong problem-solving mindset and the ability to work collaboratively in a team are also important.

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How does Qualtrics support the growth of Senior Software Engineers - Connected Intelligence?

At Qualtrics, we value personal and professional growth for our Senior Software Engineers - Connected Intelligence. You’ll spend 10% of your time each quarter on individual engineering growth activities. Via personalized Career Action Planning, you will work with your manager to craft a development plan tailored to your aspirations, ensuring you advance in your career efficiently while contributing to our innovative tech solutions.

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What is the work environment like for Senior Software Engineers at Qualtrics?

The work environment for Senior Software Engineers at Qualtrics is a dynamic and collaborative hybrid model. Our team gathers in the office three days a week, fostering teamwork and innovation, while allowing you the flexibility to work from anywhere for the remainder of the week. This balanced approach helps maintain productivity while promoting a positive work-life integration.

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What can I expect from the interview process for the Senior Software Engineer - Connected Intelligence position at Qualtrics?

During the interview process for the Senior Software Engineer - Connected Intelligence position at Qualtrics, expect a mix of technical assessments and behavioral interviews aimed at understanding your expertise and compatibility with our innovative culture. You’ll engage with various team members to discuss your experiences and how you can contribute to our mission. We encourage candidates to demonstrate their problem-solving skills and collaborative mindset.

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Common Interview Questions for Senior Software Engineer - Connected Intelligence
Can you explain your experience with software design and implementation?

When discussing your experience with software design and implementation, focus on specific projects where you've led design discussions, tackled challenges, and the technologies you've utilized. Highlight your familiarity with Agile methodologies and any frameworks you’ve used, such as established best practices in development. Be prepared to discuss the impact your contributions have made towards team goals.

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What programming languages are you most comfortable with, and why?

In responding to this question, list the programming languages you are proficient in, such as Java, PHP, or Scala. Explain the context in which you've used these languages, such as projects or applications you've built. Link your preference to their strengths; for example, Java for its performance in enterprise environments or PHP for web development, showing an understanding of how they apply to Qualtrics' needs.

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How do you approach problem-solving in your projects?

When answering this question, illustrate your analytical approach. Outline a methodical process you utilize, such as defining the problem, researching possible solutions, and discussing outcomes with your team. Providing a specific example can strengthen your answer, showcasing how you used data-driven insights to lead to an innovative solution.

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Can you describe a challenge you faced in a team setting and how you handled it?

For this question, detail a specific challenge you've encountered while working on a project. Discuss the dynamics of your team, the challenge at hand, and the collaborative efforts made to overcome it. Highlight your communication skills and the outcome achieved, underscoring your ability to work effectively in a team—key to the Senior Software Engineer - Connected Intelligence role at Qualtrics.

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What experience do you have with containerization and deployment methodologies?

Discuss your experience with containerization technologies like Docker, and detail how you've utilized them for deployment and scalability in past projects. Explain any challenges you faced and how you addressed them, showcasing your understanding of contemporary DevOps practices, which are instrumental in the role at Qualtrics.

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How do you prioritize tasks in a fast-paced development environment?

Explain your strategy for prioritization, possibly involving Agile practices. Talk about how you assess urgency versus importance and any tools or methods you use, such as scrum or kanban boards, to maintain workflow. Providing specific examples can illustrate your logistical thought process effectively.

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What do you know about our company and its mission?

When answering this, demonstrate your knowledge about Qualtrics, emphasizing the importance of Experience Management and how the company serves its clients. Mentioning recent initiatives, partnerships, or innovations can show your sincerity and interest. Discuss what excites you about the mission and how you see yourself contributing to it.

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What role do you believe data analysis plays in software engineering?

Discuss the significance of data analysis from a software engineering perspective. Explain how analyzing user data can inform design choices, improve performance, and enhance user experience. Illustrating this with examples from your work can emphasize your data-driven mindset, relevant to the role at Qualtrics.

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How do you stay updated with the latest technologies and trends in software development?

Describe your habits for continuous learning, such as following industry news, engaging in professional forums, attending conferences, or undertaking courses. Mention specific resources, platforms, or books you utilize to keep your skills sharp and how they can directly benefit your role as a Senior Software Engineer - Connected Intelligence.

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What innovative solution have you implemented in a previous role?

Detail a specific innovative solution you've developed, focusing on the problem it addressed, the development process, and its impact. Discuss the innovative technologies or methodologies you employed and the results achieved. This showcases your creativity and forward-thinking approach, essential for success at Qualtrics.

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At Qualtrics, our mission is to build technology that closes experience gaps.

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March 20, 2025

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