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Executive Assistant

About Reach

At Reach, we believe that the global ecommerce space is ripe for disruption. Our strategic partnerships with currency exchange providers allow us to offer direct and guaranteed, real-time currency exchange rates. We want to help retailers grow; we understand global consumers and how changes in their shopping experience affect your business. At Reach, we are constantly improving to support ever-changing local markets and help serve shoppers better.

About the Role

We are seeking an organized and self-motivated individual to fill the role of Executive Assistant.  The Executive Assistant provides high-level administrative support to the CEO and the executive team, ensuring efficient operations and communication within the executive office. We are looking for someone who matches the energy of our executive team and is in lockstep with them.

This role requires a proactive, organized, and adaptable individual who can effectively manage competing priorities and maintain confidentiality while handling a wide range of administrative tasks.

 If you are someone who is interested in business operations and the financial technology industry, this would be a great opportunity to grow your skills and learn from the day-to-day operations of Reach.

Key Responsibilities

●        Calendar & Schedule Management:

○    Manage the executive's calendar by scheduling appointments, meetings, and events.

○    Prioritize and coordinate conflicting requests and demands.

○    Organize travel arrangements, including flight bookings, hotel accommodations, and itineraries.

●        Communication Management:

○    Act as the primary point of contact for internal and external communications.

○    Draft, proofread, and send professional correspondence on behalf of the executive.

●        Meeting Coordination:

○    Schedule and coordinate meetings, conferences, and presentations.

○    Prepare agendas, meeting materials, and ensure timely follow-ups on action items.

○    Take meeting minutes and distribute them as needed.

●        Document Preparation & Filing:

○    Prepare and manage confidential documents, presentations, reports, and other materials for executive meetings.

○    Organize and maintain filing systems, both digital and physical.

●        Project Management:

○    Assist with special projects, research, and ad-hoc tasks as directed by the executive.

○    Track project timelines and ensure deadlines are met.

●        Expense & Budget Management:

○    Process and track expense reports and invoices.

○    Assist with budget planning and ensure financial records are kept up to date.

●        Relationship Management:

○    Build and maintain positive relationships with internal and external stakeholders.

○    Provide assistance in client meetings and maintain client relationships.

●        Confidentiality & Discretion:

○    Handle sensitive information and confidential matters with discretion and professionalism.

●        Office Administration:

○       Ensure smooth in-office operations by handling all office supply requirements, including hardware requests, maintaining beverage and snack supplies, and arranging for catering when required

○       Manage applicable vendor expenses through online payment portal

○       Liaise with building administration for key card access activation/deactivation, facility bookings, and any other office/building issues or concerns

○       Plan and organize company functions such as all-hands meetings, holiday and other corporate events

○       Provide onboarding and offboarding support to remote-based employees and new in-office employees by arranging for hardware delivery/retrieval, office access, etc.

○       Organize the distribution of company swag materials to employees

○       Interact with and provide assistance to sublet companies within our office space as needed

○       Handle all incoming and outgoing mail, arranging for courier pickup as needed


Who You Are

The right candidate for Reach is one who is smart, passionate, accountable and collaborative. They interact well with all levels of internal and external stakeholders and do not bring ego into the workplace.

 Attributes of those who are successful at Reach are:

●        Curious about how things work and how to make things better

●        Not afraid to ask questions

●        A natural collaborator and team player

●        Ability to work in ambiguity while getting down in the weeds to get the job done

●        Self-starter with a solution-oriented mindset

●        Warm, outgoing personality and confidence-inspiring attitude

●        Loyal; trustworthy; fun to be around

●        Likes to dig into the details and take on ownership

Position-Specific Qualifications

●        At least 2 years of experience working in an office administration position

●        Experience or education in a recruitment or HR-related role

●        Experience with Google Workspace and other productivity tools such as Slack is an asset

●        Strong organizational skills and attention to detail

●        Strong critical thinking skills and ability to work independently

●        Ability to manage multiple tasks and prioritize workload effectively

Working with us, you'll not only be part of an amazing team and a fast-growing company, you'll get:

Training & Development Opportunities

Competitive salary

Flexible work environment

HSA

RRSP match

Self-Directed Career Development Plan (Annual Budget + Paid Days)

We are an equal opportunity employer. We encourage all qualified candidates to apply.

Please note that only qualified applicants will be contacted.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant, Reach

At Reach, we're on an exciting journey to redefine the global ecommerce landscape, and we need a fantastic Executive Assistant to join our vibrant team! In this role, you'll provide high-level administrative support to our CEO and the executive team, ensuring that our operations run smoothly and efficiently. If you're someone who thrives in a fast-paced environment and can juggle multiple tasks with ease, you might be just who we're looking for! As the Executive Assistant, you'll manage calendars, coordinate meetings, and act as a liaison for communications, all while keeping everything organized and running like a well-oiled machine. Your day might include preparing documents for executive meetings, managing travel arrangements, and tracking project timelines. We're looking for someone proactive, adaptable, and with a keen attention to detail. You’ll directly support our executive team, so a professional demeanor and the ability to maintain confidentiality are essential. This role is not just about keeping things organized; it's about being a pivotal part of our operations and growing your skills in the financial technology industry alongside a dedicated and passionate team. If you’re ready to dive into the fast-paced world of ecommerce and contribute to our mission at Reach, we invite you to learn more about this opportunity and apply!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Reach
What are the responsibilities of the Executive Assistant at Reach?

The Executive Assistant at Reach is responsible for a variety of tasks that support the executive team, including managing calendars, scheduling meetings, preparing documents, and facilitating communication. You'll also coordinate travel arrangements and assist with special projects, making this role vital in ensuring smooth operations.

Join Rise to see the full answer
What qualifications are needed for the Executive Assistant position at Reach?

To be successful as the Executive Assistant at Reach, candidates should have at least 2 years of experience in an office administration role, strong organizational skills, and proficiency in tools like Google Workspace. Experience in HR or recruitment is a plus, as is a proactive approach to problem-solving.

Join Rise to see the full answer
How does the Executive Assistant role at Reach support the CEO and executive team?

The Executive Assistant plays a crucial role in supporting the CEO and executive team by managing various administrative functions. This includes calendar management, drafting communications, organizing meetings, and handling confidential information. Your support ensures that the executive team can focus on strategic initiatives.

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What type of work environment can an Executive Assistant expect at Reach?

At Reach, the work environment is dynamic and collaborative. As an Executive Assistant, you'll be part of a fast-paced team that encourages innovation and teamwork. We also offer a flexible work environment, which allows for a balance of in-office interactions and remote work.

Join Rise to see the full answer
What opportunities for professional development are available for the Executive Assistant at Reach?

Reach values training and development, so as an Executive Assistant, you'll have access to opportunities that enhance your career. This includes a Self-Directed Career Development Plan, an annual budget for learning, and the chance to work alongside experienced professionals in an exciting industry.

Join Rise to see the full answer
Common Interview Questions for Executive Assistant
Can you describe your experience with calendar management as an Executive Assistant?

In your response, highlight specific examples of how you managed complex calendar schedules, prioritized conflicting appointments, and ensured timely communication. Discuss tools you’ve used to enhance efficiency.

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How do you handle confidential information?

Discuss your approach to maintaining confidentiality, including any protocols you follow and the importance of discretion in your previous roles. Give examples of situations where you've successfully managed sensitive information.

Join Rise to see the full answer
What strategies do you use to prioritize your tasks?

Explain your method for assessing task urgency and importance. Providing an example of a busy period where you successfully prioritized competing tasks will help to illustrate your point effectively.

Join Rise to see the full answer
How do you coordinate meetings and ensure all participants are aligned?

Share your experience in conducting meeting prep, from drafting agendas to sending reminders. Emphasize the importance of follow-ups and maintaining clear communication among participants.

Join Rise to see the full answer
What experience do you have with travel arrangement coordination?

Describe past experiences in organizing travel, detailing how you managed itineraries, booked accommodations, and any tools you used. Show how you ensure a seamless travel experience for executives.

Join Rise to see the full answer
How do you maintain positive relationships with stakeholders?

Talk about the importance of communication and empathy in stakeholder relationships. Provide examples of how you've successfully built and maintained these relationships in previous roles.

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Can you provide an example of a challenging project you've managed and its outcome?

Discuss a specific project, outlining the challenges faced, how you addressed them, and the positive outcome. This shows your problem-solving skills and ability to work under pressure.

Join Rise to see the full answer
How do you adapt to changes and unexpected challenges in your work?

Reflect on your ability to stay flexible and resilient in the face of change. Use anecdotes to illustrate your adaptability and willingness to pivot when necessary.

Join Rise to see the full answer
What tools or software are you familiar with that are essential for an Executive Assistant?

List relevant tools such as Google Workspace, Slack, and any other software you have used. Explain how you utilized these tools to enhance productivity and streamline processes in your past roles.

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Why do you want to work as an Executive Assistant at Reach?

Your answer should reflect your enthusiasm for both the role and the company. Connect your skills and experiences to the values and goals of Reach, showing that you align with their mission.

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REACH is a joint venture between Australia's Telstra Corporation Limited and Hong Kong's PCCW Limited. It is Asia's largest international carrier of combined voice, private line and IP data services and one of the world's top ten carriers of inter...

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Full-time, remote
DATE POSTED
March 28, 2025

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