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Integration Coordinator

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.


Opportunity & Impact 

In this role, you’ll leverage your project management expertise, analytical skills, and knowledge of interoperability standards to normalize data for our APIs—enabling all applications on the Redox network to seamlessly integrate with your solution.


Your impact goes beyond technical execution. You’ll be a trusted advisor to both application teams and healthcare organizations, providing strategic guidance on implementation, project progress, and go-live support.


From day one, you’ll collaborate with a committed team, making a meaningful impact while growing in the areas that interest you most.


Job Responsibilities
  • Collaborate with customers to ensure integration projects meet timelines and technical requirements.
  • Use a graphical user interface to design, install, configure, test, and modify interfaces, providing go-live support.
  • Document processes to support future team members in troubleshooting and issue resolution.
  • Communicate project statuses effectively to customers and stakeholders.
  • Stay up to date on industry integration standards.
  • Willing to travel nationwide (5–10%).


Required Skills & Experience
  • A history of academic and professional success
  • Roles you may have had (in any industry): Project Coordinator, Project Manager, Data Analyst, Project Analyst, Interface Analyst
  • Strong analytical and reasoning skills
  • Integration implementation or standards experience (HL7v2, X12, FHIR, etc.)


Preferred Skills & Experience
  • Healthcare, APIs, Interface Engines


Software Platform / Tools
  • Preferred: Jira, Zendesk


$64,000 - $75,000 a year
Compensation:  The base salary for this position is expected to be between $64,000 to $75,000 per year. Certain positions within the Customer Success, Partnerships, Sales, and Solutions Engineering function may be eligible for incentive compensation such as bonuses or commissions. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: 

Benefits & Perks
• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend) 
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program 
• Recognized as  CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified


About Redox - Take a look here: https://youtu.be/4OjENXR6UXA


What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.


This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.


Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.


Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.


Thank you for your interest in Redox!


#LI-TA1

Average salary estimate

$69500 / YEARLY (est.)
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$64000K
$75000K

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What You Should Know About Integration Coordinator, Redox

If you're looking for a rewarding opportunity as an Integration Coordinator, look no further than Redox! Our mission is to accelerate healthcare transformation through the power of data, and we need a passionate individual to help us achieve this goal. In this fully remote role, you'll leverage your project management skills and knowledge of interoperability standards to streamline data normalization for our APIs. Imagine working with a dedicated team to ensure that healthcare applications integrate seamlessly, connecting over 7,300 provider organizations and 240 healthcare products daily. You'll be the go-to advisor for application teams and healthcare organizations, steering projects toward successful implementation and providing essential go-live support. Responsibilities include engaging with customers to meet technical requirements, designing and modifying interfaces, documenting processes for your teammates, and effectively communicating project statuses. Staying updated on industry integration standards is key, and we'll even provide occasional travel opportunities! If you have a history of success in project coordination or data analysis, especially in a healthcare context, we’d love to hear from you. At Redox, you're not just filling a role; you're making a meaningful impact in healthcare data integration while having the chance to grow your career in the areas that spark your interest the most. Plus, enjoy a fantastic remote work culture that values your work-life balance and offers benefits that go above and beyond. Join us and be part of a supportive team that’s reshaping healthcare technology!

Frequently Asked Questions (FAQs) for Integration Coordinator Role at Redox
What are the key responsibilities of an Integration Coordinator at Redox?

As an Integration Coordinator at Redox, your main responsibilities include collaborating with customers on integration projects to ensure they meet timelines and technical requirements, designing, installing, and configuring interfaces, providing go-live support, and documenting processes for future troubleshooting. You'll also be a trusted advisor for both application teams and healthcare organizations, helping them with implementation and project progress.

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What qualifications are required for the Integration Coordinator position at Redox?

To qualify for the Integration Coordinator position at Redox, candidates should have a history of academic and professional success, along with strong analytical and reasoning skills. Previous roles that are desirable include positions like Project Coordinator, Project Manager, and Data Analyst. Experience with integration implementation standards such as HL7v2, X12, and FHIR is preferred but not mandatory.

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Can you describe the work environment for the Integration Coordinator role at Redox?

The work environment for the Integration Coordinator role at Redox is 100% remote, offering great flexibility. We foster a company culture that values work-life balance and stress wellness, with unlimited flexible time off, observed holidays, and opportunities for sabbaticals. This ensures that you are supported both personally and professionally while contributing to the healthcare transformation mission.

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What benefits can an Integration Coordinator expect at Redox?

In addition to competitive compensation, Integration Coordinators at Redox enjoy numerous benefits, including medical, dental, and vision coverage from Day 1, 401k matching, unlimited flexible time off, a productivity stipend, and paid parental leave. Plus, you'll get access to stock options and participate in virtual and in-person team events!

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What should candidates know about traveling as an Integration Coordinator at Redox?

As an Integration Coordinator at Redox, a willingness to travel nationwide for about 5-10% of the time is required. This travel may involve meeting with clients or stakeholders to provide on-site support or to effectively collaborate with team members. Traveling enhances your ability to build relationships and achieve project success.

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Common Interview Questions for Integration Coordinator
What inspired you to apply for the Integration Coordinator role at Redox?

When answering this question, reflect on your passion for healthcare technology and data integration. Discuss specific aspects of Redox’s mission and values that resonate with you, such as their commitment to improving healthcare through data. Highlight any personal experiences or career goals aligned with Redox’s innovative approach.

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How do you prioritize tasks in a project management role like Integration Coordinator?

To address this question, outline your method for prioritization, such as using project management tools or agile practices. Include examples of how you have effectively managed multiple tasks in previous roles, ensuring you meet deadlines while maintaining quality. Be sure to convey your strategic thinking and organizational skills.

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Can you explain a time you handled a difficult situation during an integration project?

When responding to this question, prepare a concise story that showcases your problem-solving skills and ability to stay calm under pressure. Describe the challenge, the actions you took to resolve it, and the positive outcome that followed, highlighting your communication or analytical skills.

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What integration standards are you familiar with, and how have you applied them in your work?

Discuss your familiarity with integration standards such as HL7, FHIR, or X12. Explain specific projects where you implemented these standards, what tools you used, and how they contributed to the project's success. This shows your technical expertise and relevance to the Integration Coordinator role at Redox.

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How do you ensure effective communication with stakeholders during a project?

Emphasize your strategies for transparent and consistent communication, such as regular updates, check-ins, and the use of project management tools. Share examples from your past experiences where effective communication improved project outcomes, reinforcing your role as an Integration Coordinator.

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What strategies do you use to stay updated on industry trends and integration standards?

Mention resources like industry publications, webinars, and networking events you engage in to stay informed. Illustrate your proactive approach to education by citing instances when you applied new knowledge to your work, reinforcing your commitment to continuous learning as an Integration Coordinator.

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Describe your experience with tools like Jira and Zendesk.

When discussing your experience with tools such as Jira and Zendesk, provide specific examples of how you have used them in project management or customer support roles. Mention instances where these tools helped improve project tracking or enhance customer communication and satisfaction.

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How would you handle a disagreement with a team member about project priorities?

Explain your approach to conflict resolution, emphasizing open dialogue and understanding different perspectives. Describe a situation where you successfully navigated a disagreement, highlighting your collaboration skills and commitment to achieving a common goal in your role as an Integration Coordinator.

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What do you consider the most challenging aspect of being an Integration Coordinator?

Reflect on potential challenges, such as balancing client expectations with technical realities. Discuss how you would leverage your skills in project management and communication to overcome these challenges, showing your readiness for the role at Redox and your commitment to success.

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How do you ensure quality in the integrations you oversee?

Outline your quality assurance strategies, such as testing and validation processes, documentation, and stakeholder feedback. Provide an example of how you've maintained high standards in previous projects, demonstrating your attention to detail and commitment to excellence as an Integration Coordinator.

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Founded in 2014, in Madison, Wisconsin, Redox exists to improve healthcare by uniting patients and providers through easily accessible technology. By accelerating the development and distribution of healthcare software solutions with a full-servic...

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DATE POSTED
April 10, 2025

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