Epicor Data Analyst

The daily responsibilities of an Epicor Data Analyst at Rentokil Initial include designing and implementing solutions within the Epicor system, developing and optimizing SQL queries for reports, providing technical support, troubleshooting issues, managing support requests, and ensuring SOX compliance. Additionally, you will engage in cross-functional collaboration to clarify business needs and enhance system efficiency.

To apply for the Epicor Data Analyst position at Rentokil Initial, candidates should possess relevant qualifications pertaining to technical and analytical requirements, alongside experience of 1-3 years in a data analyst role or related IT support. Familiarity with ERP systems, particularly Epicor, and skills in SQL and reporting tools such as SSRS are also beneficial.

The Epicor Data Analyst plays a crucial role in risk management by ensuring SOX compliance through user access reviews and analyzing change requests in the Epicor system. This ensures that any system changes are assessed for risks and adhere to compliance standards, ultimately supporting the integrity of business operations at Rentokil Initial.

Essential skills for a successful Epicor Data Analyst at Rentokil Initial include a foundational understanding of ERP systems and SQL data management, analytical and problem-solving abilities, effective communication skills, and the eagerness to learn and adapt. Strong attention to detail and the ability to prioritize tasks are also important for thriving in this role.

At Rentokil Initial, Epicor Data Analysts can expect a nurturing environment for career development, including access to training programs in SQL and data analysis, mentoring opportunities, and pathways for career advancement within the IT and Supply Chain sectors. The company also promotes a culture of continuous learning, encouraging employees to develop new skills and achieve their career aspirations.

When asked about your experience with ERP systems, it's important to share specific instances where you've utilized these tools. Discuss the particular ERP systems you've worked with, such as Epicor, and detail the tasks you performed, such as data management, support, or system optimization. Emphasize how these experiences have equipped you for the role at Rentokil Initial.

In response to this question, highlight your systematic approach to troubleshooting. Start by stating how you assess the issue, gather data, and analyze logs or reports. Share examples of past experiences where your methods successfully identified and resolved technical problems, especially within systems similar to Epicor.

Addressing data integrity is crucial for any data analyst role. You might mention techniques such as regular audits, data validation checks, and the use of SQL queries to identify inconsistencies. Providing an example from your past experience, where these techniques helped maintain data quality, can effectively demonstrate your understanding of the importance of data integrity.

When discussing your ability to manage tight deadlines, it's helpful to describe your time management techniques. Talk about prioritization strategies, organization skills, and tools you use to keep track of tasks. If possible, provide concrete examples where your approach enabled you to successfully meet deadlines in a busy work environment.

When answering this question, provide a scenario where you effectively simplified complex technical information. Focus on your communication skills, how you tailored your explanation to the audience's level of understanding, and the positive outcome of their grasp of the information. This shows your ability to bridge the gap between technical and non-technical teams, which is essential at Rentokil Initial.

In response to this question, list the reporting tools you've worked with, such as SSRS or Crystal Reports. Elaborate on how you utilized these tools to generate reports, analyze data, or provide insights. Share any specific projects that benefited from your reporting skills, thereby illustrating your practical experience in a relevant context.

When discussing SOX compliance, you might want to explain its significance in ensuring the integrity and accuracy of financial reporting. Detail your familiarity with compliance standards and describe how you have contributed to or ensured compliance efforts in your previous roles, which aligns with Rentokil Initial's commitment to regulatory standards.

Here, emphasize your eagerness to learn and adaptability. Describe your process for learning new technologies—whether through online courses, workshops, or hands-on practice. Sharing an instance where your proactive learning led you to effectively implement new tools in past positions can demonstrate your growth mindset.

When addressing this question, share your passion for data and how it drives your career choices. Talk about your desire to derive insights from data and how that impacts business decision-making. Relate this back to your aspirations at Rentokil Initial, expressing enthusiasm for using data to improve operational efficiency.

In answering this question, emphasize the importance of clear and concise communication. Share your strategies for understanding stakeholder needs, actively listening, and providing regular updates on project statuses. An example where you successfully navigated complex communication across different departments could highlight your collaborative skills.