Revenue Ops (Systems & Hubspot Admin), France
We're a product-first team on a mission to help grow the cybersecurity culture 🔐
We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. Think Duolingo but for cybersecurity.
We created a platform to easily rollout a cybersecurity awareness program: the platform sends chat-based 4-minutes long courses to teams. Following the courses, the other side of the platform simulates phishing attacks, to prepare employees to face hackers — but in a safe environment.
Created in 2020, Riot has raised $15m with top-notch investors (Y Combinator, Base10, Funders Club and Frst Capital), and is now protecting more than 500,000 employees in over 1,000 companies (including Intercom, Deel and Deezer) all over the world.
Cybersecurity is everywhere. It's impacting everyone, everyday, and it's becoming the number one risk to any organization, whether it's a small business or a big firm. Yet, the cybersecurity culture in most companies is a disaster. Hackers are leveraging this by targeting the weakest link: the employees. We're on a mission to fix that.
As a key member of our Revenue team, you will be instrumental in optimizing sales processes, managing lead generation initiatives, and enhancing our CRM strategy. Working closely with Sales, Customer Success, and Marketing, you’ll ensure that our teams have streamlined operations, accurate data, and effective workflows to achieve and exceed our growth targets.
What you will do 🤝
Systems administration
- Serve as the primary HubSpot administrator, managing core functions such as user setup, permissions, system audits and data hygiene
- Implement data governance best practices to maintain clean, compliant, and accurate CRM data.
- Manage account provisioning and user enablement for the systems that you own.
Technical Project Management
- Design and optimize our workflows within HubSpot—ensuring pipelines, fields, and automations are tailored for smooth revenue operations.
- Build integrations that sync other internal systems with HubSpot, providing teams with easy access to prospect, customer and product data.
- Scope, document, and execute system enhancements, balancing immediate needs with a scalable, long-term roadmap.
Cross-Functional Collaboration
- Collaborate with stakeholders to streamline lead management, optimize lifecycle stages, and standardize processes across teams.
- Manage change effectively, communicating regularly on new features, improvements, and project timelines.
- Provide training and support for Sales, Marketing, and Customer Success teams, helping them leverage the full potential of our systems features.
- Fluent in English
- 3+ years of experience as a CRM Administrator (Hubspot or Salesforce)
- Strong understanding of data governance, compliance, and best practices for revenue operations
- Excellent project management skills and the ability to work cross-functionally
- Eagerness to learn and take on new challenges
- Experience with new market expansion is a plus
- You don't need to be an expert on cybersecurity, but you need to be motivated by the mission
- You're based in Paris or you're willing to relocate
- You're a doer: not afraid to get your hands dirty and get things done
- You have high standards: expect performance to be nothing short of the best
- You are an enthusiastic at heart: exhibit passion and excitement over work
- Join a healthy-financial company: we already are break-even, fundraising helps us to accelerate our scale!
- Contribute to a fast-moving environment where growth is real—our revenue grew by an impressive 2.5x in 2024!
- Experience the energy of a collaborative team in our modern and cosy office located in heart of Paris: Le Marais
- First call with our Head of People (30 min)
- Manager fit Interview with our Revenue Ops Lead
- Case study on site
- Meet Ben, our Founder!
At RIOT, we believe that diversity drives innovation and inclusion fosters belonging. We are committed to building a team that reflects a wide range of perspectives, backgrounds, and experiences. We welcome candidates from all walks of life and are dedicated to creating an environment where everyone feels valued, respected, and empowered to thrive.
Please note that this is an on-site position with up to 2 days per month of remote work.
Average salary estimate
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At Riot, we're on a mission to transform the cybersecurity culture within organizations, and we need a talented Revenue Ops (Systems & HubSpot Admin) to join our growing team in Paris! Imagine leading the charge in optimizing sales processes and enhancing our CRM strategy while managing HubSpot to keep our operations as smooth as butter. Here, we believe that teaching cybersecurity can be fun, similar to Duolingo, as our platform sends out engaging chat-based courses that prepare employees for real-world threats through simulated phishing attacks. As a key player in our Revenue team, you'll collaborate with Sales, Customer Success, and Marketing teams to streamline operations and ensure data integrity. Your skills in CRM administration will be crucial for maintaining clean, compliant data while designing and optimizing workflows. The role also involves being hands-on with technical project management, ensuring each integration is seamless and supercharges our teams’ access to valuable data. If you’re enthusiastic about tackling new challenges and want to contribute to a mission-driven company that’s raising the bar, Riots is the place for you! Enjoy working with passionate colleagues in a modern Paris office located in Le Marais, where we foster a diverse and inclusive environment. Join us, and let’s build a safer digital world together!
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