Manager, Family Recruitment and Engagement

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

The Position

The DC Recruitment and Engagement Manager is a full-time exempt position on Rocketship DC’s Regional Team. This role is responsible for leading and supporting the school’s team with new family recruitment efforts and creating a welcoming and seamless transition for families to our schools. This critical position will develop and execute the vision for the new family experience of our schools in the DC Region.

This position supports the execution of  recruitment strategies, including canvassing, community organizing, and directly engaging with families. This position requires flexibility of schedule, including willingness to occasionally work weekend and evening hours as events demand. This position is managed by the Director of Enrollment and Partnerships. 

The following are essential functions related to the role:

• Support with the hiring and  training of a highly motivated and effective Family Recruiters with a focus on professionalism, respect and excellence in education;
• Foster relationships and develop champions with youth-serving community-based organizations, faith leaders, elected officials, and civic and community leaders with a focus on building new partnerships that will increase recruitment and lead to the positive engagement  of the communities where Rocketship has and will have a presence.
• Research and register for local community events 
• Maintain, organize, and manage recruitment communications with interested families and applicants, including email, voicemail, Rocketship’s website, and social media
• Coordinate student application data entry and support central efforts to ensure lottery system data integrity

• In collaboration with the Dir, support in executing professional development to support the ongoing growth of our campus Office Managers and Registrars
• In collaboration with the Dir, support school leadership in developing plans for ongoing family engagement and events for building school community
• In collaboration with the Dir, coordinate family engagement at our schools and in the community through tours, information sessions, and home visits
• In collaboration with the Dir, track and analyze the completion of network enrollment processes

• Regularly meet with members of the Marketing team to ensure timely creation and ordering of merchandise and materials
• Provide input to inform enrollment modeling decisions
• Work with Regional Team and National Network Support Team to foster community among faculty and staff members across the region
• Collaborate with regional Family Recruitment managers across the Rocketship network to share best practices, develop strategy, and further Rocketship’s mission to close the achievement gap.

• A passion for Rocketship’s mission to eliminate the achievement gap and a belief that all families deserve high-quality educational options
• Excellent interpersonal communication and customer service skills
• B.A. or B.S. Degree required; Master’s degree (business, public administration, policy, social services) preferred.
• Genuine enjoyment of “on the ground” work, combining people and project management with direct execution of detailed processes.
• Skilled at building strong working relationships with people in both senior- and junior-level roles.
• Experience “managing through influence” and driving results from multiple stakeholders without direct oversight
• Absolute professionalism and customer service under all circumstances; ability to maintain strict confidentiality where required and discretion when involved in sensitive conversations
• High tolerance for ambiguity, changing work priorities and deadlines
• Demonstrated ability to be detail-oriented, organized, and resourceful

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

Compensation:

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools’ employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy.  For questions, concerns, or complaints, please contact Human Resources.