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Senior Manager Logistics

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Job Description:

Summary
The Senior Manager Logistics provides leadership for the Distribution Center and supervisors, who are directly responsible for turn key warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.

Essential Functions

  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.

  • Strategic operational planning and execution for the operation.

  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.

  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).

  • Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.

  • May manage the profit and loss statements based on the complexity and scope of the organization.

  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Excellent problem solving skills

  • Excellent oral and written communication skills with demonstrated leadership capabilities

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Strong organization, analytical, and computer skills

  • Ability to create and develop an inclusive and engaged work environment

  • Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)

  • Capable of multi-tasking, highly organized with excellent time management skills

  • Detail oriented with excellent follow-up practices


Qualifications

  • H.S. diploma/GED required

  • Bachelor's degree in Business, Logistics, Supply Chain preferred

  • Master's degree in Business, Logistics, Transportation or related field preferred

  • Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

  • Five (5) years or more managing, leading and developing direct reports required

  • Three (3) years or more Profit & Loss responsibility preferred

  • One (1) year or more customer interaction preferred

#LI

#FB

#IND-exempt
 

Job Category

Logistics

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$90,000

Maximum Pay Range:

$90,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$90000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager Logistics, Ryder

Are you ready to take your logistics expertise to the next level? As the Senior Manager Logistics at Ryder in Reading, PA, you will lead our Distribution Center, working closely with teams to provide top-notch warehousing and transportation solutions. Your role involves direct communication with our customers to swiftly resolve any issues and maintain high satisfaction levels. You'll engage in strategic planning and execution, identifying operational challenges and implementing continuous improvement initiatives to foster productivity and team cohesion. A pivotal part of your job will be hiring and developing team members, maintaining an inclusive and engaging work environment. Effective communication will be key as you work cross-functionally to drive results, ensuring clarity and effectiveness throughout the organization. Not only will you have the chance to manage and enhance profit and loss statements, but you will also actively lead safety programs, ensuring a secure and proactive workspace. If you thrive in a fast-paced setting and have outstanding problem-solving skills, this is the place for you. Join Ryder, where your leadership can make a real impact!

Frequently Asked Questions (FAQs) for Senior Manager Logistics Role at Ryder
What are the primary responsibilities of a Senior Manager Logistics at Ryder?

The Senior Manager Logistics at Ryder is responsible for overseeing operations at the Distribution Center. This includes directly interfacing with customers to ensure satisfaction, managing logistics strategies, hiring and developing staff, and implementing continuous improvement initiatives. The role involves managing P&L statements and ensuring a safe work environment.

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What qualifications are needed for the Senior Manager Logistics role at Ryder?

For the Senior Manager Logistics position at Ryder, candidates should ideally possess a Bachelor's degree in Business, Logistics, or Supply Chain, with a Master's degree preferred. Additionally, five years of relevant experience in logistics and management is required, along with proven experience in customer interaction and P&L management.

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What skills are essential for success as a Senior Manager Logistics at Ryder?

Key skills for the Senior Manager Logistics at Ryder include excellent problem-solving, strong communication abilities, leadership skills, and the capacity to forge professional relationships. The role also necessitates organizational skills, the ability to work both independently and collaboratively, and proficiency in managing multiple tasks effectively.

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How does Ryder support employee development for the Senior Manager Logistics position?

At Ryder, the Senior Manager Logistics role emphasizes development through mentoring, performance management, and a commitment to a positive employee relations environment. Leadership training opportunities and support for continuous improvement initiatives are integral part of the company culture, enabling career advancement.

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Is there room for advancement as a Senior Manager Logistics at Ryder?

Absolutely! Ryder values career development and offers various pathways for advancement from the Senior Manager Logistics position. With a focus on leadership and operational excellence, there are opportunities to progress into higher managerial roles, enhancing your career in the logistics field.

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Common Interview Questions for Senior Manager Logistics
Can you describe your experience managing logistics operations?

In answering this question, focus on specific instances where you've successfully managed logistics operations. Highlight examples of strategic planning, staff management, and implementing continuous improvement initiatives. Use metrics or outcomes to demonstrate effectiveness.

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How do you handle customer complaints in logistics?

Discuss your approach to addressing customer complaints swiftly and effectively. Emphasize the importance of communication, a thorough understanding of the issue, and how you ensure a resolution that maintains customer satisfaction. Share any relevant examples.

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What strategies do you use for team leadership in logistics?

Explain your leadership style and how you foster a collaborative team environment. Discuss specific strategies you utilize to motivate and engage your team, as well as how you manage performance and development.

Join Rise to see the full answer
How do you manage and analyze profit and loss statements?

Describe your process for tracking and analyzing P&L statements. Share your experience in identifying trends, making budget adjustments, and proposing cost-saving measures while ensuring operational efficiency.

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What safety practices do you implement in logistics management?

Illustrate your knowledge of safety practices within logistics. Discuss proactive safety programs you've implemented and how you've ensured compliance with safety regulations, ensuring the well-being of your team.

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What role does technology play in your logistics management strategy?

Share your insights on the impact of technology in logistics, including software tools you’ve utilized for streamlining operations and improving efficiency. Talk about how you've leveraged data analytics for decision making.

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How do you approach continuous improvement in logistics?

Discuss your commitment to continuous improvement and highlight specific methodologies, such as LEAN or Kaizen, that you’ve successfully implemented to enhance productivity and operational efficiency.

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Describe a challenging logistics project you've managed.

Provide a brief overview of a specific logistics project that posed challenges. Explain your strategy for addressing those challenges, the outcome, and what you learned from the experience.

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How do you foster communication within your logistics team?

Emphasize the importance of open communication in logistics management. Share practices you’ve introduced or utilized to encourage dialogue, share feedback, and ensure everyone is aligned on goals.

Join Rise to see the full answer
What techniques do you use to analyze operational issues?

Discuss the analytical techniques or tools you employ to identify operational issues within logistics. Provide examples of how you’ve used data analysis to drive improvements and solve problems effectively.

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MATCH
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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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