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Spiff Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.About SpiffSpiff is a leading sales compensation platform that automates commission calculations, improves transparency, and empowers revenue teams to maximize performance. Our mission is to eliminate the inefficiencies and errors of traditional spreadsheets, providing a seamless, scalable solution that integrates with modern sales tools.Job SummaryAs a Solutions Engineer at Spiff, you will be the technical expert supporting our sales and customer success teams. You will engage with prospective and current customers to understand their unique sales compensation challenges and demonstrate how Spiff can effectively address their needs. This role is a perfect fit for individuals who excel at translating complex technical concepts into easy-to-understand solutions while fostering strong relationships with clients.Key Responsibilities• Collaborate with sales teams to understand customer requirements and provide tailored product demonstrations.• Design and present customized solutions that align with client needs and technical environments.• Serve as a trusted advisor by explaining technical aspects, integrations, and best practices related to Spiff.• Work closely with product and engineering teams to provide feedback on customer needs and influence roadmap decisions.• Assist in proof-of-concept (PoC) projects to validate Spiff’s value proposition.• Support the customer success team in onboarding and configuring solutions for new clients.• Develop and maintain technical documentation and resources to streamline the sales and implementation process.• Stay up to date with industry trends, competitive landscape, and best practices in sales compensation and commission automation.Required Qualifications• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).• 3+ years of experience in a Solutions Engineering, Sales Engineering, or related technical customer-facing role.• Strong understanding of SaaS platforms, APIs, and software integrations.• Excellent problem-solving skills with the ability to adapt solutions to customer needs.• Experience with CRM tools (e.g., Salesforce, HubSpot) and sales compensation processes is a plus.• Outstanding communication and presentation skills, both technical and non-technical.• Ability to work cross-functionally with sales, customer success, and product teams.• Self-motivated, with a proactive approach to learning and problem-solving.Preferred Qualifications• Familiarity with sales commission structures, incentive plans, and finance operations.• Experience with scripting languages (e.g., Python, SQL) for data analysis and automation.• Previous experience working in a fast-growing SaaS or technology startup.Why Join?• Competitive salary and benefits package.• Opportunity to work with cutting-edge technology in the sales performance space.• A dynamic, high-growth environment where innovation is valued.• Collaborative, remote-friendly culture with a focus on professional development.Join us and help revolutionize the way companies manage sales commissions!AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.
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What You Should Know About Spiff Solution Engineer, Salesforce

Are you ready to take your career to the next level as a Spiff Solution Engineer? Located in the charming town of Brazil, IN, this is not just a job; it’s a chance to join a dynamic team dedicated to transforming sales performance. At Spiff, we’re committed to helping companies automate commission calculations, eliminating the tediousness and errors of traditional spreadsheets. In this role, you'll be the technical powerhouse behind our sales and customer success teams, engaging directly with clients to understand their unique compensation challenges and demonstrating how our cutting-edge platform can meet their needs. Your knack for simplifying complex technical concepts will shine as you design tailored solutions that fit clients’ environments perfectly. You won’t just be providing support; you’ll be building relationships and acting as a trusted advisor. By collaborating with our product and engineering teams, your insights will directly influence our roadmap to ensure we're meeting customer expectations. This position is perfect for someone who thrives in a fast-paced environment and is eager to grow by constantly learning about industry trends and best practices. If you have a degree in Computer Science or a related field, coupled with at least three years of experience in a solutions engineering role, along with a strong grasp of SaaS platforms and APIs, we want to hear from you! Come join Spiff and be part of our mission to revolutionize sales commission management!

Frequently Asked Questions (FAQs) for Spiff Solution Engineer Role at Salesforce
What responsibilities does a Spiff Solution Engineer have?

A Spiff Solution Engineer is primarily responsible for collaborating with sales teams to understand customer requirements and providing tailored product demonstrations. They act as a technical expert, designing custom solutions, explaining integrations, and assisting with proof-of-concept projects, all while fostering strong client relationships.

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What qualifications are needed to apply for the Spiff Solution Engineer position?

To qualify for the Spiff Solution Engineer position, candidates should possess a degree in Computer Science, Engineering, Business, or a related field. Additionally, three or more years in a Solutions Engineering or Sales Engineering role is required. A strong understanding of SaaS platforms, APIs, and software integrations is crucial to succeed in this role.

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What skills are essential for succeeding as a Spiff Solution Engineer?

Essential skills for a Spiff Solution Engineer include outstanding problem-solving abilities, excellent communication skills for technical and non-technical audiences, and a proactive approach to learning and collaboration. Familiarity with CRM tools and sales compensation processes can be beneficial.

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What can candidates expect from the Spiff Solution Engineer role in terms of career growth?

As a Spiff Solution Engineer, candidates can expect significant career growth opportunities. The company promotes a dynamic and innovative environment, encouraging team members to learn continuously and develop professionally, while also contributing to the evolution of sales commission management.

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What benefits does Spiff offer to Solution Engineers?

Spiff offers a competitive salary and benefits package. Employees enjoy the chance to work with cutting-edge technology in a high-growth environment, along with a collaborative culture that supports remote work and fosters professional development.

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Common Interview Questions for Spiff Solution Engineer
What is your understanding of Spiff's platform and its benefits?

When answering this question, you should highlight your knowledge of Spiff as an automated sales compensation platform that increases efficiency by removing the need for spreadsheets and improving transparency for revenue teams.

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How do you approach tailoring a solution to meet a specific client's needs?

Explain your process, such as engaging with the client to understand their challenges, carefully assessing their requirements, and designing a customized demo that showcases how Spiff can effectively solve their problems.

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Can you describe a time when you overcame a technical challenge in a customer-facing situation?

Share a relevant story where you faced a technical issue, demonstrating your problem-solving skills and how you communicated effectively with the customer to ensure a positive outcome.

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How do you stay updated with industry trends and best practices?

Mention specific resources, such as industry blogs, webinars, and professional communities that you follow to keep your knowledge fresh and relevant, particularly focusing on sales compensation and SaaS solutions.

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What experience do you have with APIs and SaaS integrations?

Discuss your hands-on experience with implementations or prior projects that involved applying APIs to improve system interactions, highlighting any specific platforms you've worked with and the outcomes you achieved.

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How do you prioritize your tasks when working on multiple projects?

Describe your organizational methods such as using project management tools or time-blocking strategies that help you effectively juggle different clients' requirements while ensuring quality service.

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What steps would you take to onboard a new client effectively?

Outline a structured onboarding process that includes gathering client information, setting expectations, providing thorough training on the platform, and establishing clear lines of communication.

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How would you handle a situation where a customer is unsatisfied with a demonstration?

Explain how you would listen actively to their concerns, reassure them, and offer to adjust the demonstration to better align with their needs, using it as an opportunity to improve and build trust.

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Why do you want to work as a Solution Engineer at Spiff?

Share your passion for sales performance solutions, your alignment with Spiff’s mission to provide transparency and value, and how you see yourself contributing positively to their team.

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Can you give an example of how you have influenced a product requirement based on client feedback?

Provide a specific example where you gathered customer insights and worked with product teams to enhance features or create new solutions, demonstrating your ability to bridge the gap between clients and product developers.

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Salesforce was founded with a mission to transform business operations and make a positive global impact. It is a cloud-based company providing customer relationship management (CRM) software and applications.

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BADGES
Badge ChangemakerBadge Future MakerBadge Global CitizenBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Resource Groups
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DATE POSTED
March 19, 2025

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