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Senior Field Sales Engineer - Canada Enterprise

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

As a Field Sales Engineer at Samsara, you’d be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions.  Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations.  Our daily customer engagements include conversations around how IoT can positively impact logistics management, workplace safety programs, fleet maintenance strategies, global asset management, and regulatory compliance.  This means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors, hands-on hardware installation strategies, managing data collection over carrier networks, presenting a robust cloud infrastructure, and building third-party system integrations (via our open API) to ensure the best technical solution is presented to Samsara customers.

This is a remote position open to candidates currently residing in Canada and who are also located near a major airport. This role will be traveling regionally 50% of the time. Relocation assistance to be located near a major airport will not be provided for this position.

You should apply if: 

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
  • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
  • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
  • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

  • Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
  • Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
  • Deliver the work products that get deals done.  Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
  • Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
  • Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
  • Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers.
  • Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • Bachelors’ of Science degree from a 4 year accredited university.
  • 5 years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
  • Possess the attitude and aptitude for continuous growth and development.
  • Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
  • Ability to explain complex technical concepts to non-technical audiences.
  • Previous experience managing hardware and/or software product evaluations.
  • Basic understanding of electronics and electrical systems.
  • Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems.
  • Willingness with frequent business travel domestically and occasional international travel as required.
  • Currently residing near a major metropolitan area in Canada.

An ideal candidate also has:

  • Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
  • 8+ years enterprise experience working with customers in a pre-sales environment.
  • Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
  • Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise.
  • Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.).
  • Consistent track record of success selling complex technical solutions through strategic sales cycles.
  • Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language.
  • Work experience building solutions leveraging open APIs.
  • Bilingual Fluency in English & French-Canadian.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$246,092$289,520 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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Average salary estimate

$267806 / YEARLY (est.)
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$246092K
$289520K

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What You Should Know About Senior Field Sales Engineer - Canada Enterprise, Samsara

Join Samsara as a Senior Field Sales Engineer in Canada, where you'll be at the forefront of our mission to revolutionize physical operations through cutting-edge IoT solutions. Samsara, publicly traded on NYSE as IOT, is the pioneer of the Connected Operations™ Cloud, enabling organizations in vital industries like transportation, construction, and agriculture to harness IoT data for actionable insights. In this remote position, you'll engage directly with customers to demonstrate how our innovative solutions can positively impact logistics, safety, and compliance. Your role will involve in-depth conversations about IoT application, hands-on hardware strategies, and integrating our robust cloud infrastructure. With a travel commitment of approximately 50%, you'll have the chance to meet diverse clients and contribute directly to a cleaner, safer, and more efficient supply chain. We’re looking for someone not just to work but to make a real-world impact, using their curiosity to understand how businesses operate and building genuine, trust-based relationships with our customers. At Samsara, you’ll be surrounded by a high-performance team, all dedicated to winning together and growing as individuals, guided by our core values. If you love technology and want to shape the future of essential industries, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Senior Field Sales Engineer - Canada Enterprise Role at Samsara
What are the responsibilities of a Senior Field Sales Engineer at Samsara?

As a Senior Field Sales Engineer at Samsara, you'll become a key player in driving our IoT solutions to modernize essential industries. You'll engage with a diverse range of customers, showcasing how our technology can solve industry-specific challenges. Your responsibilities will include conducting product demonstrations, formulating deployment plans, documenting best practices, and acting as a bridge between our sales and technical teams. You'll play a vital role in transforming physical operations, ensuring safety and efficiency through innovative IoT applications.

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What qualifications do I need to become a Senior Field Sales Engineer at Samsara?

To qualify for the Senior Field Sales Engineer role at Samsara, candidates should hold a Bachelor's degree in a relevant field and have at least 5 years of experience in pre-sales or customer success. A solid understanding of business processes, change management, and technical sales acumen is essential. Additionally, experience with IoT technologies, cloud software, and networking is beneficial to effectively communicate complex concepts to non-technical audiences. Bilingual fluency in English & French-Canadian is a plus.

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What is the work culture like at Samsara for a Senior Field Sales Engineer?

Samsara fosters a high-performance culture where teamwork and collaboration are emphasized. As a Senior Field Sales Engineer, you'll be part of an environment that encourages sharing best practices and supporting one another. The company values personal growth and development, aiming to create a space where employees can showcase their talents and contribute to innovative solutions for physical operations. Our principles emphasize customer success, inclusiveness, and winning as a team, making Samsara a fulfilling place to work.

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How does a Senior Field Sales Engineer impact customers at Samsara?

In the role of Senior Field Sales Engineer at Samsara, your impact on customers will be profound. You'll leverage IoT technologies to modernize their operations, enhancing safety, efficiency, and sustainability. By articulating how our solutions resolve their specific challenges, you'll cultivate trust and build long-term relationships. Your insights and consulting approach will not only facilitate smoother integrations into their operations but will also empower them to make informed decisions that lead to a measurable impact on their business performance.

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What kind of training and support can a Senior Field Sales Engineer expect at Samsara?

At Samsara, Senior Field Sales Engineers benefit from ongoing training and resources that empower them to become experts in our IoT products and solutions. You will receive comprehensive onboarding and continuous education opportunities regarding our cutting-edge technologies, industry trends, and sales strategies. The collaborative culture encourages mentorship and knowledge sharing among peers, ensuring that every team member is equipped to succeed and drive meaningful results for our customers.

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Common Interview Questions for Senior Field Sales Engineer - Canada Enterprise
How do you handle objections from customers as a Senior Field Sales Engineer?

When faced with objections, it's important to listen actively and empathize with the customer's concerns. Address the objection directly with factual information and success stories relevant to their industry, showing how our solutions have made a difference. This approach builds trust and demonstrates that you're invested in their success rather than just making a sale.

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Can you describe your experience with IoT solutions in a sales context?

During the interview, you should focus on specific examples where you successfully sold IoT solutions. Highlight your understanding of how these technologies impact business processes and customer challenges. Demonstrating your ability to connect technical features with customer values will show your expertise and understanding of the role.

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What strategies do you use to build relationships with clients?

Building relationships starts with understanding your client's needs and maintaining regular communication. Utilize personalized follow-ups, offer tailored solutions, and be proactive in providing insights that may benefit their operations. This creates a sense of partnership, fostering trust and long-term collaboration.

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Describe a successful sales project you worked on as a Senior Field Sales Engineer.

A compelling answer would involve sharing a specific project where you overcame challenges with creative solutions. Discuss your approach, the tools and methods you used, and the positive outcomes for the client. Quantifying results with metrics can strengthen your answer and show your impact.

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What do you consider your biggest challenge in technical sales?

Discuss a challenge such as translating complex technical information to non-technical stakeholders. Explain how you navigated that barrier, perhaps by simplifying your explanations or using visual aids. Emphasizing your adaptability shows your awareness of client needs and effective communication skills.

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How do you stay updated on emerging IoT technologies and trends?

Highlight your commitment to continuous learning through various resources such as industry blogs, webinars, conferences, and professional networks. Being proactive in expanding your knowledge base will impress the interviewer and demonstrate your dedication to being at the forefront of the field.

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How would you approach a new industry that you're unfamiliar with?

Research is key. Outline your plan to research the industry, understand customer pain points, and learn about competitors. Describe how you would leverage your existing knowledge of IoT technology to identify solutions that can be tailored to meet the unique challenges of the new industry.

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What role does teamwork play in your sales process?

Share your belief in collaboration as essential to achieving sales goals. Describe experiences where you worked closely with cross-functional teams, discussing how those collaborations enhanced customer solutions and contributed to overall success. Highlighting your team-oriented mindset aligns well with the culture at Samsara.

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Can you explain how you use data to inform your sales strategies?

Discuss your analytical approach to sales, such as leveraging CRM data to track customer interactions and assess trends. Explain how you use this data to tailor your pitches and identify opportunities for upselling or cross-selling, showcasing that you are data-driven in your decision-making.

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What are the key qualities you believe a successful Senior Field Sales Engineer should possess?

In your response, emphasize attributes such as technical proficiency in IoT technologies, strong interpersonal skills, adaptability, and a strong customer-centric approach. Provide examples of how you embody these qualities in your work, which would resonate with Samsara's values.

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Samsara is a leading software company that offers a platform providing AI safety programs, real-time visibility, workflows, reporting, and an ecosystem of integrations to connect the operations that power the economy.

662 jobs
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VIEW MATCH
BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Rapid Growth
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Holidays
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 2, 2025

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