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Sales Development Representative - job 1 of 2

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

As a Sales Development Representative (SDR) focused on our B2B eCommerce platform, you'll play a crucial role in expanding our reach and driving sales within the business market. You will be responsible for identifying, qualifying, and nurturing leads to drive sales of Sandisk storage solutions through our online channel. You will be the first point of contact for potential business customers, educating them on our products and guiding them through the eCommerce platform experience. This role requires a proactive, results-oriented individual with a strong understanding of B2B sales processes and a passion for technology. We are hiring this role as a hybrid position (2-3 days in office) and the in office portion will be located at the Sandisk Headquarters in Milpitas, CA.

Responsibilities:

  • Lead Generation and Qualification:
    • Proactively identify and research potential business customers through online resources, industry events, and targeted campaigns.
    • Qualify leads based on established criteria, including company size, industry, needs, and market dynamics.
    • Utilize CRM tools (Zoominfo & Salesforce) to find, track and manage leads throughout the sales process.
  • eCommerce Platform Expertise:
    • Become a subject matter expert on the Sandisk B2B eCommerce platform, including its features, functionalities, and benefits.
    • Guide potential customers through the platform, providing assistance with account creation, product selection, and order placement.
    • Address customer inquiries and resolve issues related to the eCommerce platform.
  • Sales Outreach and Communication:
    • Conduct outbound calls, emails, and social media outreach to engage potential customers.
    • Deliver compelling product presentations and demonstrations, highlighting the value proposition of Sandisk storage solutions.
    • Develop and maintain strong relationships with key decision-makers.
    • Clearly communicate product information, and pricing.
  • Collaboration and Reporting:
    • Collaborate with the sales and marketing teams to develop and execute effective lead generation strategies.
    • Provide regular reports on sales activities, lead generation metrics, and pipeline progress.
    • Contribute to the continuous improvement of the eCommerce platform and sales processes.
  • Market Awareness:
    • Stay up to date on industry trends, competitor activities, and new product developments.
    • Understand the competitive landscape and articulate Sandisk's unique selling propositions.

Qualifications

  • At least 1 year of experience in sales, business development, or customer service, preferably in a B2B environment.  
  • Experience in direct interaction with customers (customer support, sales, retail, etc.).
  • Bachelor's degree in business administration, marketing, sales or a related field (PREFERRED).
  • Experience using Microsoft Office Apps (Outlook, Excel, Teams, Powerpoint)
  • Excellent communication, interpersonal, and presentation skills.
  • Strong technical aptitude and interest in technology products.
  • Ability to work independently and as part of a team.
  • Ability to learn and adapt quickly in a fast-paced environment.

Nice To Have:

  • Experience with eCommerce platforms is a plus.
  • Proficiency in CRM software (e.g., Salesforce, Zoominfo) and other sales tools.
  • Proven track record of achieving sales targets and exceeding performance goals.

Additional Information

Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 06/24/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

#LI-RG1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Development Representative, SanDisk

At Sandisk, we’re looking for a dynamic Sales Development Representative who is ready to step into an exciting role within our B2B eCommerce platform. Located at our Milpitas, CA headquarters, this position is integral to our mission of driving sales and expanding our reach in the business market. As an SDR, your day-to-day will involve identifying and nurturing leads, becoming the first point of contact with potential business customers who are interested in our innovative storage solutions. You’ll have the opportunity to guide them through our eCommerce platform, demonstrating not just the features and benefits of our products, but also how easy it is to access them online. If you have a knack for building relationships and a strong understanding of B2B sales processes, you’ll thrive here. Your responsibilities will include proactive lead generation, conducting outreach through various channels, and collaborating with our sales and marketing teams to create effective strategies. We’re excited to offer this hybrid position, where you’ll enjoy the flexibility of both remote and in-office work. If you’re passionate about technology and eager to help businesses leverage our advanced memory technology, we’d love to hear from you and see how you can contribute to our team at Sandisk!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at SanDisk
What are the main responsibilities of a Sales Development Representative at Sandisk?

As a Sales Development Representative at Sandisk, you'll focus on lead generation, qualifying potential business customers, and guiding them through our B2B eCommerce platform. This includes conducting outreach via calls and emails, educating customers about our products, and collaborating with marketing for effective lead strategies.

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What qualifications are needed for the Sales Development Representative position at Sandisk?

To succeed as a Sales Development Representative at Sandisk, candidates should typically have at least 1 year of experience in sales or customer service, preferably in a B2B environment. A Bachelor’s degree in business, marketing, or a related field is preferred, along with excellent communication skills and a strong interest in technology.

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What tools and technologies do Sales Development Representatives use at Sandisk?

Sales Development Representatives at Sandisk utilize CRM tools like Salesforce and Zoominfo for lead tracking and management, along with Microsoft Office Applications for communication and reporting. Familiarity with eCommerce platforms is beneficial as well.

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Is the Sales Development Representative position at Sandisk a remote job?

The role of Sales Development Representative at Sandisk is hybrid, requiring employees to work 2-3 days in the office at our Milpitas headquarters, while also allowing flexibility for remote work. This balance enables collaboration with team members while also accommodating personal work preferences.

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What growth opportunities are available for Sales Development Representatives at Sandisk?

At Sandisk, Sales Development Representatives have the opportunity to advance their careers through internal training programs and mentorship, as well as potential transitions into sales or marketing roles based on their performance and interest within the organization.

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Common Interview Questions for Sales Development Representative
How would you approach lead generation as a Sales Development Representative at Sandisk?

In approaching lead generation at Sandisk, I would leverage industry research, online resources, and networking at events to identify potential clients. Then I would qualify these leads by assessing their needs and alignment with our products.

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Can you explain how you would guide a potential customer through the eCommerce platform?

To guide a potential customer through the Sandisk eCommerce platform, I would first familiarize them with key features, help them create an account, and assist them in navigating product selections and placements of orders, ensuring they feel confident in using the platform.

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What strategies would you use for effective outreach as a Sales Development Representative?

For effective outreach, I would develop a personalized communication strategy that includes crafting compelling email content, engaging through phone calls, and utilizing LinkedIn for networking with decision-makers, always focusing on building relationships.

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How do you handle objections from potential clients?

When dealing with objections, I would start by actively listening to the client’s concerns to fully understand their perspective. Then, I’d respond with tailored information on how our products can address those specific concerns, emphasizing the unique benefits of Sandisk solutions.

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What do you think is the most critical skill for a Sales Development Representative?

I believe the most critical skill for a Sales Development Representative is effective communication. This includes not only the ability to present ideas clearly but also the skill to listen and understand customer needs, ensuring we can meet their expectations with our offerings.

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Describe a time when you successfully met a sales target.

In a previous position, I overcame a challenging market by utilizing strategic outreach and meticulous follow-up with leads, resulting in a significant increase in sales that exceeded my quarterly target by 25%. This taught me valuable lessons in persistence and the importance of personalized communication.

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How would you keep yourself motivated in a sales role?

I would maintain motivation in a sales role by setting personal goals, celebrating small achievements, and continually seeking feedback to improve. Additionally, the success stories of satisfied clients would inspire me to push forward.

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Why do you want to work for Sandisk as a Sales Development Representative?

I want to work for Sandisk because I am passionate about technology and admire the company’s commitment to innovation and sustainability. I believe that my skills in sales and understanding of B2B processes align well with Sandisk’s goals and growth strategy.

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What techniques do you use to stay organized and manage leads effectively?

I employ CRM tools to keep track of leads and interactions, setting reminders for follow-ups and using dashboards to view my progress. Consistent organization helps me prioritize my outreach and follow-up, ensuring I don’t miss opportunities.

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How do you stay updated on industry trends relevant to Sandisk?

To stay updated on industry trends, I regularly follow technology blogs, attend webinars and industry events, and read market reports. This helps me better understand our competitive landscape and positions Sandisk effectively in discussions with potential clients.

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As a global leader in data storage solutions, we’re committed to making people's digital lives better by delivering innovative, reliable, high-performance products that consumers and businesses can count on.

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DATE POSTED
April 5, 2025

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