Patient Coordinator (Medical Receptionist - Full Time) - Amityville

As a Patient Coordinator at Schweiger Dermatology Group, your primary responsibilities include handling incoming phone calls, scheduling appointments, and managing patient inquiries to ensure a smooth and welcoming experience. You'll work closely with healthcare providers and support staff to facilitate patient flow and maintain an organized office environment. Additionally, you'll perform inventory management and support various administrative tasks to enhance patient care.

To qualify for the Patient Coordinator role at Schweiger Dermatology Group, applicants must have prior healthcare experience, preferably in a medical receptionist capacity. Familiarity with EMR software and scheduling systems is preferred, along with strong communication and organizational skills. Being professional, reliable, and possessing excellent customer service abilities are essential for this role.

The work schedule for the Patient Coordinator position at Schweiger Dermatology Group involves full-time hours, typically 30+ hours per week. This includes Monday through Friday shifts, along with rotating Saturdays during business hours. Flexibility is important as you may cover different shifts to support the team effectively.

Patient Coordinators at Schweiger Dermatology Group enjoy a variety of benefits, including comprehensive medical, dental, and vision coverage, 401K options, and personal holiday time for birthdays. Full-time employees also have access to short-term disability coverage and employee discounts on health products and services.

While prior experience in a dermatology-specific setting is preferred for the Patient Coordinator position at Schweiger Dermatology Group, it is not strictly required. What’s crucial is your ability to thrive in a medical environment, along with your experience in healthcare roles that validate your customer service and organizational skills.

When answering this question, provide specific examples of previous roles where you've managed multiple tasks simultaneously. Highlight your ability to stay organized, prioritize patient needs, and maintain a welcoming atmosphere. Demonstrating your problem-solving skills during busy periods will show how you can contribute to Schweiger Dermatology Group.

Discuss your approach to conflict resolution. Share an example from your past experience where you successfully de-escalated a situation. Emphasize active listening, staying calm, and finding solutions, showcasing your commitment to excellent patient care at Schweiger Dermatology Group.

Elaborate on any relevant experience you have with various scheduling software or EMR systems. If you don't have direct experience, convey your adaptability and willingness to learn. Highlight any technical skills that demonstrate your comfort with computer systems.

Detail your strategies for prioritization based on urgency and importance. Talk about specific techniques you use to manage your time effectively, such as creating to-do lists or using scheduling tools to ensure critical tasks are completed on time.

Articulate your motivation for wanting to join Schweiger Dermatology Group, focusing on their reputation for quality dermatological care and commitment to the Ultimate Patient Experience. Express how you align with their values and how you can contribute positively to the team.

Share a specific instance where you exceeded a patient’s expectations. Highlight the steps you took, the outcome, and how it reflects your commitment to patient care. This approach will demonstrate your alignment with Schweiger Dermatology Group's mission.

Discuss your systems for organization, such as digital tools or methods you employ to track patient requests. Emphasize how these systems enable you to manage your responsibilities efficiently while ensuring that no request is overlooked.

Reflect on your interpersonal skills and share examples of how you create a welcoming environment for patients. This could include your practices for greeting patients warmly or how you stay positive under pressure, which aligns well with the team culture at Schweiger Dermatology Group.

Answer with your understanding of dermatology, referencing any previous work experience, training, or interests related to the field. Even if you lack direct experience, demonstrate a willingness to learn more about dermatological practices and care.

Share your thoughts on the key skills and attributes that contribute to success in the Patient Coordinator role, such as strong communication, effective multitasking, empathy, and a dedication to patient satisfaction, reflecting the values upheld by Schweiger Dermatology Group.