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Sr Enterprise Account Executive - Strategic Retail - job 2 of 2

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

Must be located in the Atlanta area
Experience selling into and managing Strategic level accounts. *Experience selling into Home Depot or Chick Fil A is a big plus
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
10+ years of sales experience within software OR solutions sales organization
Experience establishing trusted relationships with current and prospective clients and other teams
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
Experience achieving sales targets
The ability to understand the "bigger picture" and our plans around IT
Experience promoting a customer success focus in a "win as a team" environment
Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

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Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr Enterprise Account Executive - Strategic Retail, ServiceNow

At ServiceNow, we’re looking for a passionate and driven Sr Enterprise Account Executive - Strategic Retail to join our dynamic team located in vibrant Atlanta, Georgia. In this pivotal role, you will spearhead new business sales revenue through our innovative SaaS model. Your day-to-day will revolve around strategizing with a defined set of prospects and leveraging your skills in account and territory planning to foster meaningful relationships with C-suite executives. You’ll become the trusted advisor that clients look to as you guide them through their IT journeys, helping them understand how ServiceNow’s cutting-edge technology can supercharge their operations. You’ll collaborate with an extensive network of internal specialists and resources, orchestrating a concerted account strategy that is crucial for success. Having experience selling to influential companies like Home Depot or Chick-fil-A will certainly be advantageous, but what's most important is your ability to think critically about integrating AI into work processes. If you're someone with over 10 years of relevant sales experience and a knack for establishing trusted client relationships, we want to hear from you! We’re proud of our commitment to equality and diversity, encouraging applicants from all backgrounds. Join us and let’s make the world work better together!

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive - Strategic Retail Role at ServiceNow

What experience is essential for the Sr Enterprise Account Executive - Strategic Retail role at ServiceNow?

To be a successful Sr Enterprise Account Executive - Strategic Retail at ServiceNow, you should have over 10 years of sales experience in software or solutions sales. Importantly, familiarity with selling to and managing strategic accounts is crucial, particularly with brands like Home Depot or Chick-fil-A. This position requires a strong ability to establish trusted relationships with both clients and internal teams, ensuring you can negotiate deals effectively and maintain healthy C-level partnerships.