Fall 2025: System Quality Assurance Co-op (July through December)

As a System Quality Assurance Co-op at SharkNinja, your primary responsibilities will include performing manual testing for our app-connected products. You'll execute test cases, meticulously document results and defects, actively contribute to the development of testing protocols, and communicate your findings effectively to the manual testing team. Your role will also entail collaboration with various departments to understand product requirements better and support teams in troubleshooting any testing issues.

To be considered for the System Quality Assurance Co-op position at SharkNinja, candidates should be actively pursuing a degree related to electrical or mechanical engineering, computer science, or robotics. Basic understanding of manual testing processes, strong analytical skills, and an ability to work collaboratively are essential. It’s also beneficial to have familiarity with software testing life cycles, especially in roles involving firmware or consumer products.

As a System Quality Assurance Co-op at SharkNinja, you will participate in testing a wide array of app-connected products, primarily focused on our robotic vacuums and Ninja kitchen devices. Your work will involve the creation of thorough test cases, documenting defects, and participating in project sprints. Each day will bring exciting challenges, from helping to refine testing protocols to collaborating with different teams to ensure we meet our product reliability goals.

The System Quality Assurance Co-op position at SharkNinja is an onsite role located in Needham, MA. Candidates are required to be on-site five days a week during the co-op term from July through December. Being part of an on-site team allows for better collaboration and immediate feedback, enhancing your learning experience.

Employees at SharkNinja describe the culture as dynamic, inclusive, and focused on innovation. With a commitment to breaking barriers and pushing past conventional limits, co-ops are seen as valuable contributors to the team. The company fosters a supportive environment where diverse voices are heard, ensuring that all associates can bring their authentic selves to work and make an impact within an 'Outrageously Extraordinary' community.

In preparing for this question, focus on defining manual testing clearly and explaining its importance in the quality assurance process. Highlight how it involves executing test cases without automation, documenting findings, and providing feedback to improve product quality, which directly ties into consumer satisfaction.

When answering this question, offer a structured approach to troubleshooting. Start by explaining the steps you take to identify the defect, document your findings, collaborate with relevant teams, and suggest solutions. This demonstrates your analytical skills and problem-solving ability, which are key for a System Quality Assurance role.

Discuss your organizational skills and how you assess the impact and urgency of different testing tasks. Share your method for prioritizing based on deadlines, the significance of tasks, and communication with team members to ensure all critical areas are covered effectively.

This is a great opportunity to demonstrate your familiarity with tools like Jira for defect tracking or any similar software management tools you've used. Be sure to highlight specific features you've utilized and how they contributed to your testing efficiency and collaboration with team members.

Provide an example demonstrating your communication skills. Focus on how you broke down complex information into digestible formats, used analogies, or visual aids to ensure understanding. This showcases your ability to perform well in a team environment, critical for the System Quality Assurance Co-op role.

Explain that you view feedback as a valuable part of the learning process. Discuss how you would listen intently, ask clarifying questions if needed, and implement suggested changes in your future work to improve quality based on the feedback provided.

Reflect on the complexity of maintaining consumer satisfaction while rigorously testing products. Discuss challenges like balancing thorough testing with tight deadlines, the need for adaptability in testing protocols, or dealing with evolving product features. This shows your awareness and understanding of the QA field.

Share the resources you follow, such as QA webinars, blogs, industry publications, and forums, which help you stay informed about the latest tools, techniques, and trends in quality assurance. Highlight your commitment to continuous learning in the field.

Articulate your love for ensuring that products not only work effectively but also enhance user experience. You can include a personal story or experience that ignited your interest in quality assurance, demonstrating your genuine enthusiasm for the role.

Emphasize your collaborative mindset, ability to provide constructive feedback, and willingness to share knowledge with your peers. Highlight previous experiences where you effectively worked in a team to solve problems or achieve goals related to quality assurance.