Hospice Liaison Per Diem

As the Hospice Liaison Per Diem at St. Luke's University Health Network, you will facilitate referrals and ensure continuity of patient care. Your duties will include developing relationships with healthcare providers, coordinating with hospital staff, validating referral information, and presenting educational forums. Your aim will be to enhance the interaction between referral sources and St. Luke's Home Health services to create a seamless care experience for patients.

To qualify for the Hospice Liaison Per Diem position at St. Luke’s, you will need a Bachelor’s degree or certification in a health-related field, along with a minimum of three years of community health nursing experience. While not mandatory, having one year of liaison responsibilities in a similar setting will give you an edge. Additionally, good problem-solving skills and familiarization with Microsoft Office software are essential.

The Hospice Liaison Per Diem plays a crucial role in influencing patient care. By ensuring that referrals are processed efficiently and establishing strong communication networks between the Visiting Nurse Association and referral sources, you help create a streamlined experience for patients. You will also facilitate the initial care plans with physicians, ensuring that all services provided are appropriate and tailored to each patient’s needs.

The work environment for a Hospice Liaison Per Diem at St. Luke's is dynamic and collaborative. You'll spend your time interacting with various healthcare professionals, participating in community educational initiatives, and working closely with Home Health departments. Flexibility and adaptability are important, as you will often be on-call and need to adjust to the needs of patients and referral sources.

Success as a Hospice Liaison Per Diem at St. Luke’s requires strong interpersonal skills, effective communication, and problem-solving abilities. You'll need to demonstrate initiative, compassion, and the capacity to work collaboratively within teams. Understanding the healthcare landscape and staying current with industry trends will also be vital for building relationships and ensuring quality care.

When answering this question, share your passion for patient care and how the mission of St. Luke's resonates with you. Highlight any relevant experience that has prepared you for the Hospice Liaison role and discuss your commitment to addressing community health needs.

Prepare for this question by discussing your approach to communication and conflict resolution. Emphasize your active listening skills, empathy, and ability to find common ground while addressing the concerns of referral sources, ultimately focusing on the best interests of the patients.

Discuss your organizational skills and how you utilize tools or methods to manage your workload effectively. Share examples of how you have prioritized competing responsibilities in your previous roles while ensuring that patient needs remain the top priority.

For this question, discuss approaches like regular communication, hosting educational events, and actively seeking feedback from referral sources. Highlight the importance of trust and reliability in fostering these relationships and ensuring seamless patient care.

Be prepared to share a specific example that showcases your problem-solving skills. Outline the challenges you faced, the steps you took to resolve the issue, and the positive outcome for both the referral source and the patient.

Emphasize your commitment to continuous learning, whether through attending conferences, joining professional organizations, or participating in relevant training. This shows your proactive approach to ensuring compliance and best practices in your role as Hospice Liaison.

Discuss the importance of collaboration within healthcare teams. Describe your experience working with multidisciplinary teams, how you foster communication, and the impact teamwork has on improving patient outcomes and enhancing services.

Talk about the steps you would take to assess the needs of hospital staff, gather relevant information, and present engaging and informative content. Include your ideas for creating interactive sessions that encourage participation and facilitate learning.

Identify your key strengths—such as communication skills, empathy, or problem-solving—and provide examples of how these strengths have helped you succeed in similar roles. Relate them back to the specific needs of the Hospice Liaison position.

Prepare to share a specific challenge that highlights your resilience and resourcefulness. Outline the context, the actions you took, and the outcome, linking it back to your ability to thrive in the Hospice Liaison Per Diem role.