Job details

UTI Automotive Service Technician Apprentice - Jaguar Land Rover of Austin

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Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

The Service Technician Apprentice creates an exceptional customer experience while creating customer loyalty. The Service Technician Apprentice will also be responsible for the diagnostics and repairs of our customers and dealerships vehicles. As the Service Technician Apprentice your role will include but not be limited to the following:

Reviews repair orders identify customer concerns and needed repairs
Clocks on and off time on every line of repair order
Checks technical service bulletins that may apply to customer concern
Follows repair escalation process
Adheres to all factory warranty requirements including time punches, accurate documentation, parts returns.
Follows manufacturer repair steps and processes in Topix including all required parts for repair
Confirms all repairs once completed
Keeps the facility clean and equipment in good working order.
Maintains cleanliness of vehicles during repair process
Maintains a tool collection that includes all necessary non Land Rover supplied special tools
Keeps a clean work area including bay, toolbox and surrounding area

Must be able to operate a vehicle
Know and understand the dealership computer systems
Attend company and factory training
Stay current with manufacturer warranty requirements
Knows and understands the Snell Privacy and Information Security Policies and adhere to the requirements.
Ability to establish and maintain good relationships with customers and co-workers.
Ability to answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs.
Knowledge of automotive systems in general
Ability to review service orders and inspect the vehicle for necessary repairs
Knowledge of new models and product improvements, based on technical service bulletins, etc.
Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
Ability to communicate well with co-workers throughout repair process
Other duties as assigned
Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
High school diploma or equivalent
Must be at least eighteen years of age
Must have a valid driver’s license and meet company MVR policy requirements
Must be able to pass pre-employment screenings (background and drug test)

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid holidays & paid time off
Vision insurance
Earn vacation hours after 90 days
Aggressive Employee Referral Program

What You Should Know About UTI Automotive Service Technician Apprentice - Jaguar Land Rover of Austin, Snell Motor Company

Are you ready to kickstart your career as a UTI Automotive Service Technician Apprentice at Jaguar Land Rover of Austin? This is a fantastic opportunity for those passionate about the automotive industry and eager to learn. At Snell Motor Companies, a family-owned business serving the Dallas community since 1973, we’re looking for enthusiastic individuals to join our team. As a Service Technician Apprentice, you will play a crucial role in delivering exceptional customer experiences while developing essential skills in vehicle diagnostics and repair. Your day-to-day responsibilities will include reviewing repair orders to understand customer concerns, documenting your time accurately, and following precise manufacturer guidelines for repair processes. Not only will you gain hands-on experience working with cutting-edge automotive technologies, but you will also collaborate closely with experienced technicians, ensuring you get the best training possible. Maintaining a clean work environment and keeping vehicles pristine during repairs will be part of your duties. Additionally, you’ll have the chance to attend expert training sessions, allowing you to grow your knowledge of the latest automotive systems and protocols. This position requires a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 50 lbs. so readiness to learn and enthusiasm for cars is essential. We offer a range of benefits including health, dental, vision insurance, paid holidays, and a 401(k) plan. Start your journey with us today and become a valuable member of the Jaguar Land Rover family in Austin!

Frequently Asked Questions (FAQs) for UTI Automotive Service Technician Apprentice - Jaguar Land Rover of Austin Role at Snell Motor Company

What are the primary responsibilities of the UTI Automotive Service Technician Apprentice at Jaguar Land Rover of Austin?

As a UTI Automotive Service Technician Apprentice at Jaguar Land Rover of Austin, your primary responsibilities will include reviewing repair orders to understand customer concerns, accurately documenting your time on repairs, following factory repair procedures, and maintaining a clean work environment. You will assist in diagnosing and repairing vehicles while learning from experienced technicians to enhance your skills.