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General Manager 4 - Food - job 3 of 6

Role Overview

Sodexo is seeking a General Manager - Food for Southwest Baptist University in Bolivar, Missouri. This manager will manage the daily food service operations that consists of a residential dining hall, retail location, micro market and on campus catering. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

What You'll Do

  • have exceptional client service mentality and executive presence
  • support a diverse and inclusive workforce
  • develop exceptional client relations and ensure the campus food service program goals align with client needs
  • achieve company and client financial targets and goals 
  • integrate fully within our client's organization and be a trusted advisor with a customer service focus
  • create a positive work environment

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • ability to direct other leaders in a high-volume business
  • have strong financial acumen, and P&L background
  • experience driving employee engagement and student satisfaction through strong leadership skills
  • knowledge of client contracts and ability to ensure compliance
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager 4 - Food, Sodexo

Sodexo is on the lookout for a passionate General Manager - Food to join our vibrant team at Southwest Baptist University in Bolivar, Missouri. In this role, you will orchestrate the daily food service operations across a bustling residential dining hall, a trendy retail location, a convenient micro market, and on-campus catering services. If you’ve got an exceptional client service mentality and a knack for creating a positive workplace culture, then this opportunity is perfect for you! You will forge strong relationships with our clients, ensuring that our food service programs align with their needs while achieving financial targets. This role is not just about managing food services; it’s about enhancing the well-being of college students and creating a supportive and healthy learning environment. Joining Sodexo means being part of a company that values diversity and inclusion, with a commitment to personal and professional growth. Our rewards for your hard work include a competitive salary, comprehensive benefits, and the chance to genuinely make a difference in people's lives. If you’re ready to take the lead in a high-volume business setting, bring your financial acumen and leadership skills to the forefront here at Sodexo, and let's create a better everyday for everyone together!

Frequently Asked Questions (FAQs) for General Manager 4 - Food Role at Sodexo
What are the main responsibilities of a General Manager - Food at Sodexo?

A General Manager - Food at Sodexo is responsible for overseeing day-to-day food service operations, including managing a residential dining hall, retail locations, a micro market, and catering services. The role requires strong client relations, financial management, and the ability to cultivate an inclusive and positive work environment. You’ll ensure that the food service programs align with client needs and meet their satisfaction levels while achieving set financial targets.

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What qualifications are required for the General Manager - Food position at Sodexo?

To qualify for the General Manager - Food position at Sodexo, candidates must have at least a Bachelor’s Degree or equivalent experience along with a minimum of 5 years in management and functional experience. A strong background in financial management, leadership skills, and the ability to drive employee engagement are also essential for success in this role.

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How does Sodexo support career growth for General Managers in Food Services?

Sodexo is committed to the professional development of its General Managers in Food Services. The company offers a variety of career growth opportunities, including tuition reimbursement, training programs, and mentorship to help employees advance in their careers. This investment in development ensures that you can grow alongside the company while making a meaningful impact.

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What is the company culture like for a General Manager - Food at Sodexo?

At Sodexo, the company culture is vibrant and inclusive, emphasizing respect, diversity, and teamwork. As a General Manager - Food, you will be part of an environment where your ideas and opinions are valued. Sodexo believes that a happy workplace cultivates stronger teams, and they actively promote a culture of appreciation and recognition.

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What benefits does Sodexo offer to its General Managers - Food?

Sodexo offers its General Managers - Food a comprehensive benefits package including medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, generous paid time off, and company holidays. These benefits reflect Sodexo's commitment to the well-being of its employees and their families.

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Common Interview Questions for General Manager 4 - Food
Can you describe your experience in managing food service operations?

Highlight your previous positions where you managed food service operations, emphasizing your ability to lead teams, ensure compliance with regulations, and meet client expectations. Share specific results or improvements you implemented in your past roles.

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How do you foster a positive work environment among your team?

Discuss your strategies for building a supportive team culture, such as regular communication, recognizing individual contributions, and promoting inclusiveness. Provide examples of how your leadership has led to a more engaged workforce.

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What strategies do you employ to maintain high client satisfaction?

Explain your approach to understanding client needs and expectations, such as regular check-ins, feedback collection, and adaptability. Highlight examples where you successfully enhanced the client experience based on their feedback.

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How do you manage financial targets within your food service operations?

Talk about your approach to budgeting, monitoring financial performance, and leveraging cost-saving measures without compromising quality. Use examples to illustrate your sound financial acumen and P&L management experience.

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What is your approach to employee training and development?

Discuss the importance of training and coaching in your management style. Provide examples of training programs you have implemented or participated in to enhance team performance and service delivery.

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How do you handle conflicts or challenges within your team?

Describe your conflict resolution style, focusing on communication, understanding different perspectives, and fostering open dialogue. Provide a specific situation where you successfully resolved an issue.

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Can you give an example of a successful event you managed on campus?

Share a detailed account of an event you managed, focusing on planning, coordination with different stakeholders, execution, and feedback received. This shows your logistical and operational prowess.

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What role does technology play in managing food service operations?

Discuss how you have utilized technology to streamline operations, such as inventory management software, online ordering systems, or mobile apps for customer engagement. Illustrate its impact on efficiency and customer satisfaction.

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How do you prioritize and manage multiple tasks in a high-volume environment?

Explain your time management techniques, such as setting priorities, delegating tasks, and using project management tools. Provide an example that showcases your ability to handle pressure while maintaining quality service.

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Why do you want to work as a General Manager - Food at Sodexo?

This question allows you to express your alignment with Sodexo’s values, mission, and commitment to improving lives. Discuss how your skills and vision complement their goal of creating a better everyday for everyone.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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DATE POSTED
April 17, 2025

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